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BEST WESTERN PLUS University Inn

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BEST WESTERN PLUS University Inn
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683 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS University Inn
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Showing 682: English reviews
Reviewed 5 August 2016

The customer service at this hotel is equal to a 5 Star Resort. They really make you feel like you are their favorite guest. We were there for a high school reunion but frequently stay during football season as our son plays for the University of Idaho. It is our first choice for service, amenities, location and price.

Review collected in partnership with Best Western
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Helpful?
Thank U6834LYkellya
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear U6834LYkellya, Thank you for staying with us! We are beyond thankful to see that you compared us to a 5-star Resort. We definitely work hard to ensure all of our guests are satisfied with our amenities, customer service and everything in-between. Thank you for staying with us and we look forward to your future stays with us! Sincerely, Jacky...

Lynnwood, United States
Reviewed 28 July 2016

Could use larger pillows or have extra ones in the room. Otherwise room was great. I have stayed here before and would do it again. Nice Breakfast, the staff went around asking people if they had enough or would like anything else before the closed it down. Nice pool

Review collected in partnership with Best Western
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Helpful?
Thank Debra J
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Debra J., Thank you for your review of our hotel! We're happy to see you enjoyed our breakfast and superior customer service! Let us know your pillow preference and we'll make sure to accommodate your needs during your next stay with us! Sincerely, Your friends at Best Western Plus: University Inn

New York
Reviewed 27 July 2016

Everything is top-notch about this hotel--the premier place to stay in Moscow. The rooms are clean, breakfast is delicious and bountiful, staff are extremely professional. Like any college town, hotel rates are inflated but this is well worth it!

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Helpful?
Thank Holly M
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Holly M, Thank you for staying with us! We appreciate your kudos to the staff! We are happy to see you thoroughly enjoyed our guest breakfast, the clean rooms and overall experience. We look forward to seeing you again soon! Sincerely, Jacqueline Vazquez Rooms Division Manager

Silverton, Oregon, United States
Reviewed 26 July 2016

Was very impressed with the motel. Staff was friendly and pleasant. Cost of goods, beverage and food were reasonable. The room was very nice and the meeting rooms nice. the area is very nice and the drive through eastern Washington was pleasant. Had some vehicle trouble when we got there and the front desk staff was very helpful with in...

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Helpful?
Thank 2012StepM
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear 2012StepM, Thank you for staying with us! Our #1 priority is taking care of our guests and their needs, inclusive of finding the right mechanic. We're pleased to see that you enjoyed your stay here and look forward to seeing you again soon! Sincerely, Jacky Vazquez Rooms Division Manager

Reviewed 24 July 2016 via mobile

This hotel is located directly across from the University of Idaho entrance. It is not only convenient it is a nice place to stay. The rooms are comfortable and the facility is clean. A buffet breakfast is included. We stayed 2 nights. The first morning breakfast was just ok as it was lukewarm. The second morning everything was piping hot....

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Helpful?
Thank Dillons1231
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Dillons1231, Thank you for staying with us! We are pleased to see you enjoyed our amenities and location. We look forward to your future stays! Sincerely, Your friends at Best Western Plus: University Inn

Boise, United States
Reviewed 22 July 2016

Everything was set up the way we had asked in our conference room and we had no issues whatsoever. The rooms were lovely, the bar/lounge had great service and drinks. Overall really pleased with the experience.

Review collected in partnership with Best Western
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Thank Marin A
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Marin A, Thank you for booking your meeting space with us! We're pleased that all went well and that you enjoyed the facility. We hope to see you again soon! Sincerely, Jacky Vazquez Rooms Division Manager

Kalispell, Montana
Reviewed 20 July 2016

This hotel is wonderful! The property, rooms, pool/spa, fitness center and restaurant are great. The staff is extremely friendly and go above and beyond to assist to your every need. They also have one of the best hot breakfasts we have had at any BW Plus hotel! We travel on motorcycles and this is a must stay for those travelling...

Review collected in partnership with Best Western
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Helpful?
Thank Tracy F
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Tracy F, Thank you for staying with us! We're pleased to see that you enjoyed your stay and appreciate your recommendation for those travelling on two wheels! We definitely do our best to accommodate a wash station and safe parking for your motorcycles, amongst the other amenities we have to offer. We look forward to your future stays with...

Reviewed 19 July 2016

We stayed here for our anniversary, and we had an amazing time in just the one day we stayed. The pool was perfect temperature, hot tub & sauna, fun white bath robes, hotel was very clean, and perfect landscaping. You can tell how much they care about providing a good experience. They upgraded us to a suite for free! We...

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Thank Emily Anne K
Boise, United States
Reviewed 18 July 2016

Great service and huge guest rooms. The staff was very friendly and helpful. The rooms were clean and comfortable. The complimentary breakfast was delicious and offered a variety of options. We will be choosing this location again for our business needs.

Review collected in partnership with Best Western
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Helpful?
Thank Cheryl J
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Cheryl J, Thank you for staying with us! We're pleased to see that you'll be back and that you and the few others in your group experienced nothing but the best in customer service and amenities! We look forward to seeing you soon! Sincerely, Jacqueline Vazquez Rooms Division Manager

Boise, Idaho
Reviewed 17 July 2016 via mobile

I was in Moscow for the week, but unexpectedly needed to stay overnight on Saturday. Rates were higher, hotels were expectedly full, options were few. Kamilla was working at the front desk when I asked for options for a night's stay. I explained my situation and she could not have been more incredibly helpful and kind. Thank you so much!...

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Helpful?
Thank Janet M
BWPUI, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Janet M, Thank you for staying with us! We're pleased to see that we were the light at the end of a long day. Kamilla is a wonderful staff member and we will make sure she reads your review. We hope to see you again soon! Sincerely, Jacky Vazquez Rooms Division Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Business and leisure guests alike will love staying a the centrally located and newly renovated BEST WESTERN PLUS University Inn - situated just minutes away from Pullman, Washington and Moscow's historic downtown, which makes it perfect for visiting both the University of Idaho and Washington State University. ... more   less 

Additional Information about BEST WESTERN PLUS University Inn

Address: 1516 W Pullman Rd, Moscow, ID 83843-4094
Region: United States > Idaho > Moscow
Price Range: RM420 - RM702 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS University Inn 3*
Number of rooms: 173
Reservation Options:
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Also Known As:
Best Western Plus University Inn Moscow Pullman Hotel Moscow
Best Western Moscow
Moscow Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS University Inn staff and other travellers.
2 questions
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Brooklyn, New York
7 months ago
Missoula, Montana
over a year ago

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Questions? Get answers from BEST WESTERN PLUS University Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always prefer upstairs rooms away from the main street.”
 of 5 bubbles Cherthejoy, 9 Jan 2017 | Read review
“I like the courtyard-facing rooms; window opens into an interior greenscape.”
 of 5 bubbles shan718fox, 3 Dec 2016 | Read review
“stay away from the pool rooms”
 of 5 bubbles cheezemaker, 21 Sep 2016 | Read review
“Rooms facing the court yard offer a nice view of the grass area and pool”
 of 5 bubbles 2012StepM, 25 Jul 2016 | Read review
“Try to get a room near the pool. :)”
 of 5 bubbles 454emilyannek, 19 Jul 2016 | Read review
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