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My Fiance had to travel to Nampa, Idaho for a work seminar being held at the Holiday Inn and I traveled with him and worked remotely. We stayed in room 317 from July 30 through August 2, 2018. The hotel is conveniently located off the...More
Response from Heidi G, Front Office Manager at Holiday InnResponded 1 week ago
Angela G, I want to thank you so much for this awesome review. I am so glad that so many of our awesome employees were able to accommodate you and help you with everything that you needed while you were here. We are very proud...More
Today when my family went to check into our room we were behind a nasty woman who took every frustration she had out on your front desk clerk, Mariah. She yelled and screamed all kinds of profanities and belittled this poor employee of yours and...More
Thank Whitney P
Response from Heidi G, Front Office Manager at Holiday InnResponded 2 weeks ago
Thank you so much for your review. I am so glad that Mariah was able to impress you with all of that going on. We try to stay professional at all times, and unfortunately we sometimes have to deal with upset and angry people. She...More
After running into a technical error regarding the LAN cable connection in my room, the front desk staff Sarah and Nosipha ("Nos" for short) went above and beyond the call of duty to rectify this minor inconvenience. I want to commend these cordial and beautiful...More
Response from Heidi G, Front Office Manager at Holiday InnResponded 3 weeks ago
Thank you so much for this Awesome review. I am so glad that Sarah and Nos were able to help you, and they will definitely be recognized for there great customer service. We strive to be the best in guest services, and it is great...More
There was a misunderstanding with booking. The wonderful front desk clerk, Joy, went above and beyond to assist and accommodate my mother and I. She fixed the issue with expedience and warmth. She is an asset to this hotel chain and this experience will encourage...More
Response from Heidi G, Front Office Manager at Holiday InnResponded 9 July 2018
Thank you so much for your review. I am so glad Joy was able to help you, and she will be recognized for her hard work. We look forward to seeing you again soon.
The rooms are nice; we received coupons for free wine or beer (which we did not redeem, preferring a stiffer drink that evening); the free channels were plentiful, including HBO; breakfast "coupon" required a waitress/waiter, which means tipping - and most of the food was...More
Thank Keith and Lesli... K
Response from Heidi G, Front Office Manager at Holiday InnResponded 2 July 2018
Thank you for your review. We appreciate your feedback, and look forward to seeing you again soon.