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TownePlace Suites Pocatello

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TownePlace Suites Pocatello
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164 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Pocatello, Idaho
Reviewed 4 January 2016

I found check-in and the service of this Marriott extremely friendly and accommodating. They offer a pet friendly option for $50 for your stay. (One time fee) The hotel carpet was clean. I did not enjoy the bed. I would say it had lots of movement....., loose springs or something that makes it very "free moving". I've seen this before...

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Helpful?
Thank dkbrig
jeffery g, General Manager at TownePlace Suites Pocatello, responded to this review

Hello dkbrig! Thank you for taking the time to review us! service and cleanliness are always the pillars that we have in the hotel. I'm sorry you did not get a good nights sleep on the bed, we have many who check out and want to know where to purchase the mattress. I think mattress preference is a very personal...

Caldwell, Idaho
Reviewed 1 January 2016

Chad has delivered phenomenal customer service. I am so pleased with his great attitude and willing to answer questions and deal with the tv issues the hotel has experienced since changing providers. I stay at your hotel often and very much appreciate the next best best place to home feeling I receive. It's always a pleasure to check in and...

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Helpful?
1Thank Tammy B
Boise, Idaho
Reviewed 6 December 2015 via mobile

Comfortable hotel, comfortable bed, clean and large rooms. However, for Marriott Hotel I had hoped for a few more amenities. Although the gym was nicer than most and the pool was decent for kids or recreation, the walls between rooms were paper thin and I was kept up a lot of the night with the extracurricular activities of the couple...

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Helpful?
Thank travelfromIdaho
Jordan C, Manager at TownePlace Suites Pocatello, responded to this review

Thank you so much for your feeback and comments! I am very happy to hear you enjoyed your stay overall. I do appologize that noise kept you up during the night which interrupted your sleep. I understand the importance of a good nights rest. I look forward to seeing you agin soon when your travels bring you back to Pocatello.

Ogden, Utah
Reviewed 22 October 2015

I wanted a one night getaway with the Wife. found this one on points and it was a great value. We were greeted very well at check in. And also was given a .choice of rooms. The rooms are very nice and comfortable and i really like the couch. Also another good thing the did was put a extra light...

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Helpful?
Thank LaRobley
Irving
Reviewed 7 October 2015

Suite was spacious and beds and pillows comfortable. Check-in staff was efficient and friendly. The property appears to be well maintained. I was pleasantly surprise by the breakfast service. Good to have warm items (not just cold cereal). Judy was amazing in keeping effective in keeping breakfast items stacked while simultaneously providing service and keeping every organized in the breakfast...

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Thank Traveler X
Reviewed 30 September 2015

This was my first stay in a Marriott's TownPlace Suites property. I am not sure I will stay in another one. It was conveniently located, clean and with helpful staff. After a long day in the car, it was nice to relax in the hot tub and swim with the kids a bit. It was great to be able to...

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Thank skinonna
Elk Ridge, Utah, United States
Reviewed 19 September 2015

Staff are so warm and friendly. The room feels brand new, cool, and so comfy. Breakfast was incredible, and we were impressed with how quickly they kept everything stocked and cleaned. I wouldn't want to stay anywhere else. Thank you!

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Thank Sherri S
DURHAM
Reviewed 27 August 2015

The walls are so thin you can hear ordinary conversation, hear sneezes, & hear snoring. The rooms are poorly lit. The toilet paper is the lowest possible grade. The road sign showing the way to the motel is obscured by a tree. Usually Marriott products are better than this.

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Helpful?
Thank DAD/BOB
Jordan C, Manager at TownePlace Suites Pocatello, responded to this review

Dear DAD/BOB Thank you for staying with us on your recent trip to Pocatello! I am sorrry that you experienced a less than perfect stay due to the noise issues. I have passed on this information to our maintenance team to see what can be done to decrease the noise between rooms. Thank you for your feedback, and for taking...

Kuwait
Reviewed 17 August 2015 via mobile

My stay at the Marriott was nice , I was surprised at the amount of staff they have and how every need is taken care of. In most hotels the cleaning staff are mostly to themselves..which is understandable. However, while I was here I noticed they had went out of their way to make small talk and ask if I...

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1Thank Yousef A
Jordan C, Manager at TownePlace Suites Pocatello, responded to this review

Thank you for your kind words! We really appreciate your comments and will pass them on to our staff! We try each day to work as a team and provide the best service to our guests, and are thrilled that you experienced a wonderful stay! We hope to see you again the next time you visit east Idaho!

Edmonton, Canada
Reviewed 16 August 2015

When arriving half of the parking lot was inaccessible due to new asphalt painting, the result was that there was almost nowhere for customers to park. Check in was relatively smooth and courteous as it is a most TownePlace properties. The room was not up to the normal TownePlace standard, but did have plenty of room for our family.

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1Thank MPEdm
Jordan C, Manager at TownePlace Suites Pocatello, responded to this review

Thank you for leaving feedback about your recent stay with us! I apologize that you experienced some inconvenience during your stay with regards to our parking lot. I do realize that we blocked off sections of the lot to resurface and understand your frustration, which again I do apologize! Earlier this spring we completed a renovation of our hotel including...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about TownePlace Suites Pocatello

Address: 2376 Via Caporatti Dr, Pocatello, ID 83201-5095
Region: United States > Idaho > Pocatello
Price Range: RM604 - RM804 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Pocatello 2.5*
Number of rooms: 93
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Questions & Answers

Questions? Get answers from TownePlace Suites Pocatello staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a top floor room if the noise of guests walking around above you is bothersome.”
lanil2013, 6 Feb 2017 | Read review
“dont stay here”
doinstuff, 20 Jan 2017 | Read review
“High floor and away from the road”
sumnereli, 26 Sep 2016 | Read review
“Dont go there!”
Vaxjo1111, 27 Jun 2016 | Read review
“I like the top floor. The rooms aren't very sound proof.”
kelleyb6706, 21 May 2016 | Read review
5 of 5