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SpringHill Suites Rexburg

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250 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Rexburg
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Showing 242: English reviews
OKC, OK
Reviewed 31 July 2016

We stayed one night at this location. The property seems fairly new, so we were surprised at the poor layout of the room we stayed in. First of all, for 25,000 Marriott points, I expected a full suite, but this was not the case. There is no sink in the kitchenette. The carpet had a large stain right as you...

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Helpful?
Thank OklahomaOKC
Heidi B, General Manager at SpringHill Suites Rexburg, responded to this review

Hi OklahomaOKC, I am sorry our hotel did not meet your expectations. We are actually going on our 7th year of operation, and our rooms will be reciving a remodel and the end of this year. I apologize for the carpet stain, we do our best to maintain our rooms but we have fallen short during your stay. I hope...

Reviewed 23 July 2016 via mobile

Made reservations based on trip advisor review. Nice new, clean, comfortable. Pretty good breakfast and comfortable room. My wife wanted the bed to be in our home. No hi-def tv. Pretty bad reception and picture quality. Outdated iPhone charger wouldn't fit our phones.

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Thank Steve T
Utah
Reviewed 16 July 2016 via mobile

I'm a Marriott Rewards member and made a reservation several months in advance expecting a great room because of all the wonderful reviews. This wasn't the case. I was given a handicapped room with no warning and no apology. Upon seeing the room I asked for a different one and was refused. When I requested to speak with a manager...

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Helpful?
Thank Allison1967
Heidi B, General Manager at SpringHill Suites Rexburg, responded to this review

Dear Allison, Thank you for reviewing our hotel. Unfortuantely, the night you checked-in, we were completely sold out and there were no rooms available to transfer you to. I am sorry you feel like you were ripped off, but our accessible rooms are actually much larger than our regular suites. The only difference is the accessible rooms have more space...

Reviewed 13 July 2016 via mobile

We have stayed in multiple places in the Rexburg area and SpringHill Suites is A Cut Above All the Rest! The rooms are large and well-equipped. The service is fantastic. The hotel cleanliness is superior. It is a step up from all the other hotels in the area. It does cost a little bit more however they are worth it!

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1Thank Ahems
Miami, Florida
Reviewed 5 July 2016 via mobile

Great welcome. Our silver elite was recognised and we felt very welcomed. Room is spacious. Toilet is separate from bathroom which is convenient if travelling with family. Fridge and microwave in room. Indoor pool. Nice breakfast. Room was not very clean. It felt below my expectations. There was dust on the desk and night stand. Mirror in bathroom was dirty...

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1Thank krashivaya
Heidi B, General Manager at SpringHill Suites Rexburg, responded to this review

Hi Krashivaya Thank you for taking the time to share your recent experience at the SpringHill Suites Rexburg with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve...

Tokyo, Japan
Reviewed 4 July 2016

I spend more nights in hotels than I do in my own home. This time was not for business; rather, it was a get away and to visit family. We found the property to be clean, in great condition and the people who served us to be wonderful. We'll be back...

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Thank Richard C
Heidi B, General Manager at SpringHill Suites Rexburg, responded to this review

Thanks Richard! We look forward to serving you again soon!

Boise, Idaho
Reviewed 30 June 2016

Like most in this chain you will find this place clean, family friendly and a great break from the road. Grandkids loved the pool and the breakfast buffet. Service was amazing especially at check in. Nothing like a friendly smile to make you feel like home..

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Thank Gary H
Heidi B, General Manager at SpringHill Suites Rexburg, responded to this review

Thanks for the review Gary! We pride ourselves on our excellent customer service! Hope to see you again soon!

Sunnyvale, California
Reviewed 23 June 2016

I am a Platinum Marriott customer and I do not care for the floor plan for the rooms in SpringHill Suite properties. That being said, I must say we had a very pleasant stay at this SpringHill. We flew to Rexburg to tour the BYU - Idaho campus and explore the area around Rexburg. This location is perfect for getting...

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Thank William A
Heidi B, General Manager at SpringHill Suites Rexburg, responded to this review

Thank you for the reivew William. We are the closest Marriott property to the West Yellowstone entrance, so I am glad you were able to take advantage of that!

Roseville, California
Reviewed 23 June 2016 via mobile

Stayed here why my wife was attending a conference at Brigham Young University-Idaho. The staff was very friendly and helpful. The room decor is kind of funky and fun. We had an issue with our bathroom door, I ask the front desk to have someone look at it and within 15 minutes the chief of maintenance was in our room...

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Helpful?
Thank pam95678
Heidi B, General Manager at SpringHill Suites Rexburg, responded to this review

Thank you for your review. I apologize for the issues you had with the bathroom door, but I am glad Jon was able to make a quick a repair for you and your family!

Ventura, California
Reviewed 21 June 2016

This hotel is in a good location with easy freeway access. The staff were very friendly welcoming us in, helping us find a local restaurant and checking us out. The rooms were nice with the shower separated from the potty. They give you amenities and a hairdryer to use. There was a refrigerator in the room. There was a free...

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1Thank Loves-A-Deal-2-Eat
Heidi B, General Manager at SpringHill Suites Rexburg, responded to this review

Thanks for the review! I am glad you enjoyed your stay with us! Hope to see you again whenever your travels bring you back to the area.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Welcome to SpringHill Suites by Marriott®, where you have the space you need to get things done or unwind and just be comfortable. Our stylish and smartly designed suites are 25 percent larger than a comparably priced hotel room, giving you room to succeed. Let us show you why we're the best in the business. ... more   less 

Additional Information about SpringHill Suites Rexburg

Address: 1177 S Yellowstone Hwy, Rexburg, ID 83440-5407
Region: United States > Idaho > Rexburg
Price Range: RM488 - RM842 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Rexburg 3*
Number of rooms: 97
Reservation Options:
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Also Known As:
Springhill Suites By Marriott Rexburg Hotel Rexburg
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Questions & Answers

Questions? Get answers from SpringHill Suites Rexburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great views of the LDS temple on the east side”
 of 5 bubbles disneyfans48, 27 Oct 2016 | Read review
“I like staying above the 1st floor - that's me.”
 of 5 bubbles leroyn2, 28 Sep 2016 | Read review
“4th floor suites are great”
 of 5 bubbles royk621, 29 Aug 2016 | Read review
“Ask for a clean one. Get a temple room view on a high floor if possible.”
 of 5 bubbles L9747NPjasonw, 13 Aug 2016 | Read review
“If you have to stay here request the 4th floor. Lousy sound proofing”
  • Dirty bathtub
  • Dirty bathtub
  • Heavily stained carpet
  • Carpet stains
 of 5 bubbles gwylliam, 10 Aug 2016 | Read review
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