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Parke Regency Hotel and Conference Center

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269 Reviews from our TripAdvisor Community

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Showing 269: English reviews
Reviewed 9 October 2016 via mobile

My mom, dad, and I were staying here for our cousin's wedding. We walked in our room, and it smelled like mildew. Everyone was extremely loud (even at 2am). We wanted to change our room because of the smell, (and the fact that cigarette smoke started to stink up the room). We went up there, and it stunk so badly...

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Helpful?
Thank Tori P
Terry S, General Manager at Parke Regency Hotel and Conference Center, responded to this review

Hello Tori! Thank you very much for taking the time to respond to respond to the survey and provide some feedback. It is always great hearing from our guests. I truly apologize for the issues you experienced. You can always notify the front desk of any noise issues and we will address them immediately. I'm not sure where the cigarette...

Glen Carbon, Illinois
Reviewed 6 October 2016

Excellent and caring staff from the Sales Director, Front Desk Manager, Events Setup Manager, to the Housekeeping Staff. All of our attendees were extremely satisfied with our stay. Every effort was made to ensure that each individual's needs were quickly and efficiently addressed.

Review collected in partnership with this hotel
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Thank H4417ONrichardw
Terry S, General Manager at Parke Regency Hotel and Conference Center, responded to this review

Hello! Thank you very much for taking the time to provide a rating and write a review! I am pleased that you were happy with your stay and will be sure to share it with our staff. Thank you again for choosing the Parke Regency Hotel & Conference Center. Have a terrific week. Thanks. Terry Stalsberg, CHA General Manager

Aurora, Illinois
Reviewed 4 October 2016

The rooms had all of the amenities. The service was excellent. The rooms was very clean and very comfortable with all the amenities. The staff was very professional and courteous. The management was extremely professional and sensitive to all needs. I will always recommend staying at this hotel on business and personally. Thanks

Review collected in partnership with this hotel
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Thank 190calving
Terry S, General Manager at Parke Regency Hotel and Conference Center, responded to this review

Thank you very much for taking the time to provide a rating and review. I am pleased that you scored us so well and enjoyed reading your kind comments. I will be sure to pass them onto the staff. Thank you again for choosing the Parke Regency Hotel & Conference Center. Have a terrific week! Terry Stalsberg, CHA General Manager

Mt. Vernon, United States
Reviewed 3 October 2016

Staying at the Parke Regency Hotel and Conference Center was an exceptional experience. I travel for work and this was the best service I have ever received. Checking in with John through the 3 days of business was very easy.

Review collected in partnership with this hotel
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Thank Cat1230 M
Terry S, General Manager at Parke Regency Hotel and Conference Center, responded to this review

Hello! Thank you very much for taking the time to provide a rating and review. It is always great hearing from our guests. I will be sure to pass on your kind comments to staff and especially John. Thank you again for choosing the Parke Regency Hotel & Conference Center. Have a terrific week! Terry Stalsberg, CHA General Manager

Lisle, Illinois
Reviewed 3 October 2016

The service was excellent the staff was great and polite. I would recommend this hotel for vacations and business. The like the quality of room service and the rooms were very clean and comfortable. The hotel in itself set off from the main highway. I like the quietness and the surrounding.

Review collected in partnership with this hotel
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Thank cornelt297
Terry S, General Manager at Parke Regency Hotel and Conference Center, responded to this review

Thank you very much for taking the time to provide a rating and write a review. It is always great hearing from our guests. I will be sure to pass your kind comments onto our staff. Thank you again for choosing the Parke Regency Hotel & Conference Center. Have a terrific day. Terry Stalsberg, CHA General Manager

Rockford, Illinois
Reviewed 2 October 2016

Carefree travel with a carefree stay, a location that provides for every need, personally, professionally, and technically. The only recommendation would be USB charging in the rooms. Whether on the TV or next to the bed, it would be greatly appreciated by guests traveling with technology and devices.

Review collected in partnership with this hotel
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Thank iPeteJ
Terry S, General Manager at Parke Regency Hotel and Conference Center, responded to this review

Hello! Thank you very much for taking the time to complete the survey! It is always great hearing from our guests! I will be sure to share your kind comments with our staff. Thank you again for choosing the Parke Regency Hotel & Conference Center. Have a terrific week! Terry Stalsberg, CHA General Manager

Skokie, Illinois
Reviewed 2 October 2016

The personnel was extremely courteous and helpful. Every one treatment was outstanding. The room eas very clean and the over all the facility offer a tremendous comfort. A nice restaurant or sport bar will put you at very high level.

Review collected in partnership with this hotel
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Thank jcrespo14
Terry S, General Manager at Parke Regency Hotel and Conference Center, responded to this review

Hello! Thank you very much for taking the time to provide us a review. It is always great hearing from our guests. I am glad that you had such a great experience. Thank you again for choosing the Parke Regency Hotel & Conference Center. Have a terrific day! Terry Stalsberg, CHA General Manager

Westchester County NY
Reviewed 26 September 2016

The hotel was dated but we were told it is going to become a Best Western elite hotel shortly. So hopefully it will be nicer soon. The breakfast was very disappointing because they only had one person handling it and we were part of a large group which they knew would be there so it was unfair to have only...

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Thank Maryellen Y
Terry S, General Manager at Parke Regency Hotel and Conference Center, responded to this review

Hello Maryellen! Thank you very much for taking the time to give us a rating and write a review. I truly apologize for your disappointment. We are becoming a Best Western Premier Collection property. They do have their standard breakfast which we will be switching too, however the staffing issue is separate. We usually have a breakfast person and a...

Albion, Illinois
Reviewed 21 September 2016

Staff was very friendly and accommodating. Breakfast was nice and hot and well presented. Room was comfortable and well maintained. Parking was close. Conference room was well presented and accommodating with coffee and ice water. Easy to get to with GPS guidance. I would recommend this as a good place to stay.

Review collected in partnership with this hotel
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Thank janej48
Terry S, General Manager at Parke Regency Hotel and Conference Center, responded to this review

Hello! Thank you very much for taking the time to complete the survey! It is always great hearing from our guests. I will be sure to pass on your kind comments to our staff. Thank you again for choosing the Parke Regency Hotel & Conference Center! Have a terrific day! Terry Stalsberg, CHA General Manager

Sun Lakes, Arizona, United States
Reviewed 16 September 2016

We understand this hotel has filed bankruptcy; it shows in some ways. The rooms are showing wear and tear and some areas need a good cleaning. The bedding was comfortable. The breakfast was very boring after day 2 as it is the same frozen/reheated items every day. The staff was friendly and courteous. The Tavern is closed, but we were...

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Thank Charlene C
Terry S, General Manager at Parke Regency Hotel and Conference Center, responded to this review

Hello Charlene! Thank you very much for taking the time to provide us a rating and a review. I'm not sure where your information came from, but current ownership has not filed bankruptcy. The Tavern is only temporarily closed as we have started the process for hotel renovations. As for our breakfast, it is a standard complimentary breakfast that other...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Breakfast Available
  • Shuttle Bus Service
  • Room Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Parke Regency Hotel is the ONLY boutique hotel in central Illinois. We know that you will love your stay. Come try out the Parke for something new and a whole lot of luxury! ... more   less 

Additional Information about Parke Regency Hotel and Conference Center

Address: 1413 Leslie Dr, Bloomington, IL 61704
Region: United States > Illinois > Bloomington
Price Range: RM382 - RM600 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Parke Regency Hotel and Conference Center 3.5*
Number of rooms: 70
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Questions & Answers

Here's what travellers have asked, with answers from Parke Regency Hotel and Conference Center staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel has everything and anything you need”
 of 5 bubbles izedson, 11 Feb 2017 | Read review
“We were on the 3rd floor which was very quiet”
 of 5 bubbles tammyr696, 11 Feb 2017 | Read review
“rooms bet. hallway & elevator”
 of 5 bubbles TheSponge8, 14 Sep 2016 | Read review
“Stay somewhere else.”
 of 5 bubbles Cari201444, 2 Jul 2016 | Read review
“Avoid the first floor near the breakfast room”
 of 5 bubbles schellgirl, 27 Jun 2016 | Read review
5 of 5