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Rooms are not kept up well. First room had moldy tub so we had to move rooms. I certainly don't believe the mold grew there since the last cleaning. That is the biggest problem with this hotel--poor cleaning staff that doesn't pay attention to detail....More
Response from Sarah I, General Manager at SpringHill Suites Chicago BolingbrookResponded 2 weeks ago
I apologize that your stay at the SpringHill Suites was unsatisfactory. We take pride in delivering exceptional service with clean rooms and friendly staff. Your concerns will be addressed with my housekeeping staff so that this will be an isolated issue moving forward....More
We arrived late in the evening on a road trip and received a very pleasant welcome and quick check in. Rooms were clean, comfortable, and although Hotel is close to a busy road, nice and quiet. Front desk staff the next morning were very friendly...More
As someone who worked in management for hotels for over 20 years I tend to be a bit of a snob when it comes to customer service and customer service this little suite hotel was awesome-clean with all the amenities one would want for a...More
We stayed here for 3 nights and used the hotel as a base to visit the Natural History museum (Jurassic exhibit in particular) and Museum of Science and Industry. It was over a long weekend and the hotel worked out very well. The staff are...More
I unexpectedly needed a hotel room and found SpringHill Suites in Bolingbrook. It was a good price per night, and I know that Bolingbrook is a safe place to stay.
The hotel has a very nice and had a cool looking lobby. The front desk...More
Thank Natalie J
Management response:Responded 26 September 2017
Thank you so much for your nice review on the Springhill Suites! I am delighted to hear that we exceeded your expectations and that you had a wonderful stay. Thank you for choosing to stay at the Springhill Suites Chicago/Bolingbrook, and we look...More
US$91 - US$166 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Springhill Suites Chicago Bolingbrook Hotel Bolingbrook ,