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Extended Stay America - Chicago - Buffalo Grove - Deerfield

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Extended Stay America - Chicago - Buffalo Grove - Deerfield
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56 Reviews from our TripAdvisor Community

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Showing 54: English reviews
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Pune, India
Reviewed 2 November 2016

We stayed here for 15 days as part our first visit to US. Nice service and good to have amenities for basic stay. Overall good experience. Some restaurants are nearby and Shuttle service is great advantage for shopping and other purposes.

Thank Chetan1087
Vista, California
Reviewed 7 October 2016

The one week experience here started bad with them not having my prepaid reservation in their computer system. This took 2 hours and one night in a room and having to move on day 2 to our requested (paid for) accommodations. The ac/heating made noise all night, the room does not come with kitchen accessories, you have to ask for...

Thank shytowngirl7
Los Angeles/Chicago
Reviewed 23 August 2016

This is the most basic of rooms you could imagine. Everything is just ok. Nothing feels new, but its not gross either. I did not use the kitchen. Extended Stay, so no room cleaning every day like a standard hotel. Fairly secure (key entry afterhours was not working - anyone could walk right in) The location is good as its...

Thank Hoping_to_Help
Nowhere, Oklahoma, United States
Reviewed 22 August 2016

My Boyfriend and I stayed here for 3 nights! Their beds were super comfortable, which is rare to find at hotels. We were very content with everything! We will definitely be coming back for sure. Excellent service. Theyre also very decently priced.

Thank Kati D
Manager_11525, Manager at Extended Stay America - Chicago - Buffalo Grove - Deerfield, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad that you enjoyed your comfortable bed and the great service provided by our team. Thank you for choosing Extended Stay America. We hope to have the opportunity to provide you with another great stay in the future.

Des Plaines, Illinois
Reviewed 19 August 2016 via mobile

We stayed there for 3 weeks and it was the most memorable stay as it was our 1st visit to USA....it was a memory to cherish....staff was very helpful also..specially Dough....he made our stay more comfortable coz he took us for grocery shopping..you are a gem person Dough...the outside view of the hotel was marvelous....scenic...overall a very Gud exp....

Thank ganarch
Manager_11525, Manager at Extended Stay America - Chicago - Buffalo Grove - Deerfield, responded to this review

We appreciate your kind words in your review. I am pleased to read we were able to provide you with excellent customer service and accommodations while you enjoyed the scenery near our location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Chicago, Illinois
Reviewed 14 July 2016 via mobile

My family of six and I had the unfortunate privilege of staying in two rooms for a few days during the first week of July 2016. As soon as we walked into both rooms, a strong smell of dirty sweaty feet combined with Dorito chips knocked us back. The smell was absolutely repulsive. We were so tired after a 12...

Thank WorldTraveler0805
Buffalo Grove, Illinois
Reviewed 9 July 2016

Had nice stay for 10 days, Hotel has micro kitchen and nice cozy bed. For the money you spend per night I feel it is worth it. Best thing ever happened to us, we met best person on earth "Dough". He was always there to take us to wall mart, fresh farms and office. This world needs more people like...

Thank paddybhat
Manager_11525, Manager at Extended Stay America - Chicago - Buffalo Grove - Deerfield, responded to this review

It is great reading how you had an excellent 10-day stay with us. I'm glad to see our fully equipped kitchen was beneficial to you. It is also good to know you enjoyed your room and overall experience. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to...

Reviewed 31 May 2016

It has standard rooms with kitchenette attached thus becomes a good option if you re planning to put up for more than a month. Naturally the rates go down as the stay is extended (but booked in advance). No food service is provided by the facility, however, some useful joints are just across the road. The area is quite open...

Thank Hakoonamatata
Reviewed 11 April 2016 via mobile

First upon my arrival the front desk agent was gone and I waited over 15 mins until anyone was around to check me in. Then I get to my room and the door handle was BROKEN. I then proceeded to call the front desk for 30 mins till I finally got ahold of someone to change rooms. Get put into...

Thank Patty M
Manager_11525, General Manager at Extended Stay America - Chicago - Buffalo Grove - Deerfield, responded to this review

Thank you for providing us with details about your stay. The service issues you described are unacceptable, and I sincerely apologize for your experience. To prevent this from happening again, I have used your comments as a training tool to coach our front desk staff to ensure we are providing each guest with professional and prompt customer service. Additionally, I...

Reviewed 17 December 2015 via mobile

I stayed at the hotel for 2 weeks and one of the best thing about the hotel is the shuttle service. This is specially helpful to people like me who have offices nearby. The shuttle other than taking you to office also does run to fresh farms on Tuesday and Walmart on Thursday. The driver Doug is very friendly and...

1Thank Ankit B

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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
  • Room Service
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Chicago - Buffalo Grove - Deerfield

Address: 1525 Busch Pkwy, Buffalo Grove, IL 60089-2686
Region: United States > Illinois > Lake County > Buffalo Grove
Price Range: RM321 - RM409 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Chicago - Buffalo Grove - Deerfield 2.5*
Number of rooms: 122
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Also Known As:
Extended Stay Buffalo Grove
Buffalo Grove Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Chicago - Buffalo Grove - Deerfield staff and other travellers.
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Questions? Get answers from Extended Stay America - Chicago - Buffalo Grove - Deerfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3 rd floor has nice view”
paddybhat, 8 Jul 2016 | Read review
“Look someplace else!”
Wongudriter, 16 Jun 2015 | Read review
“Choose another hotel”
480pc, 21 Apr 2015 | Read review
“i personally like the 3rd floor”
petek797, 19 Dec 2012 | Read review
“Everything was great about the room except that the tv was a little small. I don't know if other units have bigger tvs or not but might be worth asking if that's something that's important to a patron.”
  • So nice having a stove and fridge in the unit!
317melanief, 5 Jan 2012 | Read review
5 of 5