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Chicago Marriott Southwest at Burr Ridge

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Chicago Marriott Southwest at Burr Ridge
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454 Reviews from our TripAdvisor Community

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Showing 445: English reviews
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Springfield, Illinois
Reviewed 1 week ago

Full disclosure: I am a Marriott Premium member. The Marriott at Burr Ridge is undergoing extensive renovations right now But that didn't stop a great visit during a business trip to Chicago. My room on the 5th floor was quiet, comfortable and well lit. The HVAC system was able to keep up with the Spring temperature swing and kept the...

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Helpful?
Thank Harry E
Reviewed 17 February 2017

Stayed here in February while the hotel is going through renovations. The staff was very accommodating and helpful. Hotel was close to my morning meeting so I'd stay here again. Staff said the hotel renovations should be complete in March so excited to see what it looks like then as it definitely needed updating.

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Helpful?
Thank Helen W
Robert H, General Manager at Chicago Marriott Southwest at Burr Ridge, responded to this review

Dear Helen W Thank you for choosing to staying with us during your recent trip. I was glad to hear that you found the stay comfortable and enjoyable while we go through some redesigning. We should have our lobby area completed in March and all of our guestrooms will be finished in April with a completely new look and designs...

Charlotte, North Carolina
Reviewed 23 December 2016

This hotel is about 30 minutes from downtown Chicago and out in a really nice area The Staff was very helpful and very nice to deal with The food was good and the breakfast was all you could want to have I would stay here again

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Helpful?
Thank Funadventures2do
Los Angeles, California
Reviewed 3 December 2016

Why I loved my stay at the Marriott Southwest at Burr Ridge: Excellent staff. Front desk staff were warm, and acknowledged my Marriott Elite status (which is not always the case). They went above and beyond to make sure I got a room upgrade. I was at the property for a work conference, and I have to commend 2 particular...

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Helpful?
Thank JasonArroyo
Bloomington-Normal, Illinois
Reviewed 29 November 2016 via mobile

We've stayed here several times when we are flying out of midway. The accommodations are very good, clean and staff is friendly. Didn't give 5 stars bc the hot water takes forever to warm--like 5 min and they quit the shuttle service to midway and didn't tell us when we booked the room. We would have stayed closer to the...

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Thank sophiecleo
Baltimore, Maryland
Reviewed 18 October 2016

My room was clean, comfortable, and well appointed. The lobby, public areas, restaurant, and meeting space was immaculate. Dinner in the hotel restaurant was pleasant and unhurried. Catering for meetings was handled efficiently and professionally.

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Helpful?
Thank MJ F
Topeka, Kansas, United States
Reviewed 18 October 2016 via mobile

Very clean, good beds, nice breakfast, very welcome staff, nice bedding and good water pressure. Got us checked-in early. Great location close to shopping. Would stay again. Would tell friends to stay here.

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Helpful?
Thank Fitisit
Frankfort, Illinois
Reviewed 16 October 2016 via mobile

Stayed over the weekend for Sweetest Day and booked their "romance package" which offered a bottle of champagne, 6 chocolate covered strawberries, 2 champagne flutes, and a voucher for breakfast. I don't know if we were a little heavy handed with the glasses or if they were just cheap, because one broke when we tried to make a toast and...

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1Thank Diana L
Denver, Colorado
Reviewed 16 October 2016 via mobile

Stayed here for one night for business travel. I am a Marriott Gold member and stay at Marriotts all over the country. There was no one thing that made this hotel poor, just a bunch of off little things that added up to a poor experience. 1) check in ladies looked tired and unhappy to be working 2) My room...

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2Thank Denver2880
Management response:

We're sorry that you were unhappy! We'll work hard to improve these things.

Rockford, Illinois
Reviewed 10 October 2016

Very nice and comfortable rooms and beds. This hotel delivered almost everything I expect from a Marriott. The only thing I found odd was that this was the first Marriott property that I've stayed at that didn't have complimentary Wi-Fi. I don't know if maybe that recently changed and the Front Desk agent that checked us in wasn't aware of...

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Helpful?
Thank Stacey M

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Ciazza
Ciazza
Cuisines: Bar, Pub, American
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Chicago Marriott Southwest at Burr Ridge

Address: 1200 Burr Ridge Pkwy, Burr Ridge, IL 60527-0869
Region: United States > Illinois > DuPage County > Burr Ridge
Price Range: RM616 - RM1,312 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chicago Marriott Southwest at Burr Ridge 3.5*
Number of rooms: 185
Reservation Options:
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Also Known As:
Marriott Chicago Southwest At Burr Ridge Hotel Burr Ridge
Marriott Burr Ridge
Burr Ridge Marriott
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Questions & Answers

Questions? Get answers from Chicago Marriott Southwest at Burr Ridge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My 5th floor room was very quiet”
 of 5 bubbles HarryE302, 13 Mar 2017 | Read review
“stayed on the 5th floor but would prefer the top floor 8th”
 of 5 bubbles Funadventures2do, 22 Dec 2016 | Read review
“Go outside to eat, there are lot of places close by.”
 of 5 bubbles anthoneeb2015, 28 Sep 2016 | Read review
“Check to see that your room as hot water as soon as you check in.”
 of 5 bubbles retiredtraveler364, 7 Jun 2016 | Read review
“Find a room on high floor”
 of 5 bubbles SumitSeng, 31 May 2016 | Read review
5 of 5