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Chicago Marriott Southwest at Burr Ridge

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451 Reviews from our TripAdvisor Community

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Showing 442: English reviews
Los Angeles, California
Reviewed 6 days ago NEW

Why I loved my stay at the Marriott Southwest at Burr Ridge: Excellent staff. Front desk staff were warm, and acknowledged my Marriott Elite status (which is not always the case). They went above and beyond to make sure I got a room upgrade. I was at the property for a work conference, and I have to commend 2 particular...

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Helpful?
Thank JasonArroyo
Bloomington-Normal, Illinois
Reviewed 1 week ago via mobile

We've stayed here several times when we are flying out of midway. The accommodations are very good, clean and staff is friendly. Didn't give 5 stars bc the hot water takes forever to warm--like 5 min and they quit the shuttle service to midway and didn't tell us when we booked the room. We would have stayed closer to the...

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Helpful?
Thank sophiecleo
Baltimore, Maryland
Reviewed 18 October 2016

My room was clean, comfortable, and well appointed. The lobby, public areas, restaurant, and meeting space was immaculate. Dinner in the hotel restaurant was pleasant and unhurried. Catering for meetings was handled efficiently and professionally.

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Thank MJ F
Topeka, Kansas, United States
Reviewed 18 October 2016 via mobile

Very clean, good beds, nice breakfast, very welcome staff, nice bedding and good water pressure. Got us checked-in early. Great location close to shopping. Would stay again. Would tell friends to stay here.

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Helpful?
Thank Fitisit
Frankfort, Illinois
Reviewed 16 October 2016 via mobile

Stayed over the weekend for Sweetest Day and booked their "romance package" which offered a bottle of champagne, 6 chocolate covered strawberries, 2 champagne flutes, and a voucher for breakfast. I don't know if we were a little heavy handed with the glasses or if they were just cheap, because one broke when we tried to make a toast and...

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Helpful?
Thank Diana L
Denver, Colorado
Reviewed 16 October 2016 via mobile

Stayed here for one night for business travel. I am a Marriott Gold member and stay at Marriotts all over the country. There was no one thing that made this hotel poor, just a bunch of off little things that added up to a poor experience. 1) check in ladies looked tired and unhappy to be working 2) My room...

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Helpful?
1Thank Denver2880
Management response:

We're sorry that you were unhappy! We'll work hard to improve these things.

Rockford, Illinois
Reviewed 10 October 2016

Very nice and comfortable rooms and beds. This hotel delivered almost everything I expect from a Marriott. The only thing I found odd was that this was the first Marriott property that I've stayed at that didn't have complimentary Wi-Fi. I don't know if maybe that recently changed and the Front Desk agent that checked us in wasn't aware of...

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Thank Stacey M
Ann Arbor, Michigan, USA
Reviewed 8 October 2016 via mobile

Nicely appointed with great rooms and a great breakfast. Lots of weddings testify to the great location and service. The room we had was basically a junior suite with a great landscape view. The staff is accommodating of any requests

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Thank williamg110
Seattle, Washington
Reviewed 29 September 2016

There is nothing much fancy about this place. Food is what we were most unhappy about. Breakfast was horrible. Didn't bother to eat from there again during our 2 days stay. Wish the bar was open till at least 11. Have lot of space for parking but not much light, and its bit scary if you reach late.

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Helpful?
Thank anthonee b
Management response:

We're sorry you were unhappy. we'll work hard to fix these issue. We hope to have the chance to host you again in the future!

Reviewed 16 September 2016 via mobile

Overall a pleasant hotel, in burr ridge opposite Burr Ridge village so got shops and restaurants around set in a pleasant area and looks over the lake which is nice. Few things though.. Bar food was okay Bar drinks were i think pricey ($15 for a baileys and its only $16 in the signature lounge in john hancock centre on...

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Helpful?
Thank Lewis H

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Ciazza
Ciazza
Cuisines: Bar, Pub, American
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Chicago Marriott Southwest at Burr Ridge

Address: 1200 Burr Ridge Pkwy, Burr Ridge, IL 60527-0869
Region: United States > Illinois > DuPage County > Burr Ridge
Price Range: RM466 - RM1,175 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chicago Marriott Southwest at Burr Ridge 3.5*
Number of rooms: 185
Reservation Options:
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Also Known As:
Marriott Chicago Southwest At Burr Ridge Hotel Burr Ridge
Marriott Burr Ridge
Burr Ridge Marriott
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Questions & Answers

Questions? Get answers from Chicago Marriott Southwest at Burr Ridge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go outside to eat, there are lot of places close by.”
 of 5 bubbles anthoneeb2015, 28 Sep 2016 | Read review
“Check to see that your room as hot water as soon as you check in.”
 of 5 bubbles retiredtraveler364, 7 Jun 2016 | Read review
“Find a room on high floor”
 of 5 bubbles SumitSeng, 31 May 2016 | Read review
“higher floors are quieter”
 of 5 bubbles tmathias77, 1 Apr 2016 | Read review
“stay away rooms ending with 14,15.16 and 17 --”
 of 5 bubbles its-wat_it_is, 31 Mar 2016 | Read review
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