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Chicago Marriott Southwest at Burr Ridge

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Chicago Marriott Southwest at Burr Ridge
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453 Reviews from our TripAdvisor Community

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There are newer reviews for Chicago Marriott Southwest at Burr Ridge
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Showing 444: English reviews
Seattle, Washington
Reviewed 29 September 2016

There is nothing much fancy about this place. Food is what we were most unhappy about. Breakfast was horrible. Didn't bother to eat from there again during our 2 days stay. Wish the bar was open till at least 11. Have lot of space for parking but not much light, and its bit scary if you reach late.

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Helpful?
Thank anthonee b
Management response:

We're sorry you were unhappy. we'll work hard to fix these issue. We hope to have the chance to host you again in the future!

Reviewed 16 September 2016 via mobile

Overall a pleasant hotel, in burr ridge opposite Burr Ridge village so got shops and restaurants around set in a pleasant area and looks over the lake which is nice. Few things though.. Bar food was okay Bar drinks were i think pricey ($15 for a baileys and its only $16 in the signature lounge in john hancock centre on...

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Helpful?
Thank Lewis H
Warsaw, Indiana
Reviewed 6 August 2016 via mobile

As always - our company picks this place. It is comfortable and staff is friendly- food and bar at ok and it's perfect for meetings. Rooms are ample and clean and bathroom is good. The only thing I wish it had- or maybe it does and I don't know is a fitness center.

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Helpful?
Thank Juancho D
Management response:

We're sorry that you weren't happy! Our team is working on resolving these items.

Denham Springs, Louisiana
Reviewed 5 August 2016 via mobile

A/C was insufficient. Hot water took forever to get to the shower. Bed was clean and comfortable. Room was quiet, with a good view of the pond. Nice walking path around the pond. Bar/restaurant was not good (nor was the service in it) - service other than the bar was very good. Room could use a refrigerator and microwave. Coffee...

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Helpful?
Thank LSUTraveller
Reviewed 15 July 2016 via mobile

I visit the Marriott Southwest in Burr Ridge about 3x a year on business. The staff is always very accommodating and the hotel is kept in good condition. The concierge level is a real treat whenever available. The surrounding area also features lots of great restaurants. Will continue to return.

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Helpful?
Thank Stephanie M
Toronto, Canada
Reviewed 2 July 2016

Nice overall hotel, I believe all the rooms are suites. The staff is friendly and helplful, and the exterior surroundings are quite nice. The room itself could use a little fluff. The bedroom seemed to have been updated, no complaints. The living area was quite outdated and the furniture has seen better days - outdated and stained, and the fridge...

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Helpful?
Thank pebblelake
Management response:

Thanks for choosing us, I'm happy to hear that the staff was friendly and helpful. We hope to have the chance to host you again in the future!

Boston, Massachusetts
Reviewed 29 June 2016

Nothing spectacular. Nothing horrible. The staff were quite helpful. I'd made a mistake on our reservation dates when I booked and they were able to accommodate us without any trouble. Same thing when I asked for a room upgrade for the 2nd night. The wifi was good but pricey. Didn't partake of any fair in the restaurant since I know...

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Helpful?
Thank DeadGuyKai
JillRinozzi, Manager at Chicago Marriott Southwest at Burr Ridge, responded to this review

Thank you for your feedback and response. Our Engineer is trying to find a solution to the problems you encountered.

All across the U.S.
Reviewed 28 June 2016

Marriott has always been one of my favorite choices, however, as beautiful is the lobby the rooms fall very short of their guidelines. Stayed in room 223. Arrived late at night, checked in, and wanted to just get some sleep. The room was a king suite. Openingthe door, I thought for a moment that a bunch of high school football...

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Thank TravelJewels45
A TripAdvisor Member
1 review
Reviewed 28 June 2016 via mobile

Stayed here many times. Nice rooms, nice restaurant, nice location and concierge lounge. The hotel treats me right each time. Will be staying here again. Closest full service hotel to the Southwest suburbs. Lots of stores and restaurants nearby.

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Helpful?
Thank A TripAdvisor Member
Greenwood Lake, New York
Reviewed 17 June 2016

As usual, never an issue with a Marriott. The usual complaint is everyone is just too nice......lol. However, this trip was tarnished by theft. I inadvertently left a pair of shoes in my room and upon driving back, I was told there were no shoes there. I did NOT file a claim, and I would stay there again. HOWEVER, I...

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Helpful?
Thank jim3174

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Ciazza
Ciazza
Cuisines: Bar, Pub, American
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Chicago Marriott Southwest at Burr Ridge

Address: 1200 Burr Ridge Pkwy, Burr Ridge, IL 60527-0869
Region: United States > Illinois > DuPage County > Burr Ridge
Price Range: RM475 - RM1,222 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chicago Marriott Southwest at Burr Ridge 3.5*
Number of rooms: 185
Reservation Options:
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Also Known As:
Marriott Chicago Southwest At Burr Ridge Hotel Burr Ridge
Marriott Burr Ridge
Burr Ridge Marriott
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Questions & Answers

Questions? Get answers from Chicago Marriott Southwest at Burr Ridge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stayed on the 5th floor but would prefer the top floor 8th”
 of 5 bubbles Funadventures2do, 22 Dec 2016 | Read review
“Go outside to eat, there are lot of places close by.”
 of 5 bubbles anthoneeb2015, 28 Sep 2016 | Read review
“Check to see that your room as hot water as soon as you check in.”
 of 5 bubbles retiredtraveler364, 7 Jun 2016 | Read review
“Find a room on high floor”
 of 5 bubbles SumitSeng, 31 May 2016 | Read review
“higher floors are quieter”
 of 5 bubbles tmathias77, 1 Apr 2016 | Read review
5 of 5