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Comfort Inn & Suites

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Traveller (17)
Room & Suite (10)
Pool & Beach (2)
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Overview
  • Excellent42%
  • Very good23%
  • Average16%
  • Poor9%
  • Terrible10%
Travellers talk about
“st louis”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (171)
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Traveller rating
68
40
28
16
18
Traveller type
Time of year
LanguageEnglish
68
40
28
16
18
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All reviewsclose to downtownst louisbiscuits and gravybooked this hotelacross the riverexcellent breakfastcheck in was easywould stay here againcomplimentary breakfastwalmartdrawerssawmill
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41 - 45 of 170 reviews
Reviewed 27 July 2015

we were very satisfied with our stay the employees were very friendly, the rooms were very clean and smelled good, the location was in a very nice place, we especially like that they had a iron and ironing board, microwave and refrigerator and they workedMore

Thank Michelle H
Response from Phyllis D, Guest Relations Manager at Comfort Inn & SuitesResponded 24 June 2016

Thank you for taking the time to share this five star experience with our management, staff, and future guests. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. We...More

Reviewed 23 July 2015

We stayed here because on paper it is the closest Comfort Inn to downtown St. Louis. Unfortunately it is a bit run down and in a tougher nieghbourhood. The service we got from the front desk was very good and the follow up was good,...More

1  Thank kpinch
Response from Phyllis D, Guest Relations Manager at Comfort Inn & SuitesResponded 24 June 2016

Thank you so much for your kind compliments to our staff. I'm glad you found our location to be convenient, though your impression of our housekeeping is quite distressing. I am sorry that your room was not properly and thoroughly cleaned and maintained according to...More

Reviewed 21 July 2015 via mobile

We were pleased with our accommodations. The staff was very friendly and helpful, although they seemed short-staffed for the amount of people staying there.Traveling from hotel into St. Louis was pretty easy and a short trip to attractions. Rooms were nice and large. We would...More

Thank Mary G
Response from Phyllis D, Guest Relations Manager at Comfort Inn & SuitesResponded 24 June 2016

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the convenient location of our hotel! We are delighted by your compliments, rating and review of our hospitality...More

Reviewed 15 July 2015

I booked 1 month in advance for a room for my family and me for July 4th weekend. I get to the hotel at 4pm to check in just to find out that that cancelled my reservation! The clerk said that the hotel overbooked and...More

3  Thank Mickeygrin
Response from Phyllis D, Public Relations Manager at Comfort Inn & SuitesResponded 24 June 2016

We very sorry to disappoint you that much. We already informed the management about this already as we see this a serious matter. We promise to be more careful soon as we believe that our customer's convenience are at the peak of our interest. In...More

Reviewed 12 July 2015 via mobile

We were just passing through for the evening and it was just what we needed! We had a dog with us and they waved the pet fee! Roderick gave us tips on what to see in St. Louis and was a great guide! Convenient to...More

Thank Allison S
Response from Phyllis D, Guest Relations Manager at Comfort Inn & SuitesResponded 24 June 2016

Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! We are thrilled to hear that you enjoyed our pet-friendly atmosphere and hospitality. I am glad that we were able to meet your expectations of service...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$74 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$74 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (17)
Room & Suite (10)
Pool & Beach (2)
Questions & Answers
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Julie B
16 May 2017|
Answer
Response from Jonathan M | Reviewed this property |
I really do not know. sorry.
0
Votes
Erin G
18 January 2017|
AnswerShow all 2 answers
Response from rewinc | Reviewed this property |
No clue; don't have a dog.
-1
Votes
Room Tips
"top floor away from elevator"
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"Ask for non smoking, and ask if they can spray air freshener when you check in"
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"Upper floor at the end of the hall for quiet"
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"Third floor is best to avoid children and noisy neighbors"
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