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Heritage Motel & Apartments

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Heritage Motel & Apartments
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17 Reviews from our TripAdvisor Community

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Showing 17: English reviews
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Reviewed 20 August 2016 via mobile

Great stay! Couldn't advertise any better! Would recommend anyone who is looking for a great deal that is quiet and clean. The owner and staff were all extremely accommodating is to me! Also, family owned! I stayed there for an entire month and couldn't tell you anything bad about the Heritage Motel.

Thank Kelly B
Reviewed 1 August 2016

Stayed here during our cross-country bicycle trip on the TransAmerica since it goes through Carbondale. The owner was very generous to save a large room for three of us to share for one night. Rates were reasonable and the room was clean and comfortable with good air conditioning. The owner told us that Bob Dylan had stayed in our room...

1Thank ggonthebike
Chicago, Illinois
Reviewed 8 September 2015

I'll admit I am a hotel snob, but there is something about this quaint simple hotel. This is your mom and pop hotel. It is extremely clean and quiet. The owner is kind, and goes out of his way to be helpful. Yes, it is very 1950ish, but it has free internet, free bottle water, good linens, clean and air...

2Thank travelalot46_10
TheHeritageMotel, General Manager at Heritage Motel & Apartments, responded to this review

Thank you and what you described is exactly the way we want to be remembered by every guest. We appreciate your review and I will share it with ownership family.

Arlington Heights, Illinois
Reviewed 3 September 2015

family and I stayed at the Heritage Motel back during SIU graduation. Never again. Run down place needs torn down. Buildings look like they could cave in anytime. Carpet is old, dirty and outdated. Old toilets that run forever. Looks like they allow just about anybody to stay there because I saw several street people coming and going. A couple...

Thank James L
TheHeritageMotel, Manager at Heritage Motel & Apartments, responded to this review

Most likely you would have been pleased with the $140 per night hotels during graduation but if your reservation was made days prior to graduation having been unable to find any franchised hotels, then you get what is left. We have several levels of rooms (all are clean and quiet) but many are smoking rooms which are not updated. Our...

Reviewed 14 July 2015

This is an extremely quiet, clean motel. It is a small family owned establishment, and it shows through the service you receive. We had a large, spacious room that has a kitchenette with appliances such as a coffee maker and even toaster. If you are looking for personalized service, look no further. This is the only place we will stay...

Thank Stefanie H
Toledo, Ohio
Reviewed 26 May 2015 via mobile

People who deduct stars for infrastructure must not comprehend the concept of family-owned 1-star motels. They don't have the backing of a franchise, and they make up for that loss of financial backing in other ways. No exception here. The owner was very nice and up-front. No bait-and-switch: took me to the room to inspect before charging my card. Room...

Thank anampersand
Deerfield, IL
Reviewed 19 May 2015

We stayed here for one night recently, and it just was not quite all that. I will say that the staff were very nice. And it was apparent that effort had gone into cleaning the room. The linens and towels were clean. However the infrastructure is just really sadly lacking. The bed was in need of replacement, there were places...

Thank irisarbor
Rockford, Illinois
Reviewed 2 September 2014

A nice clean old fashioned motor motel close to everything. Very safe environment and great location on west side of downtown....great grassy area in back with picnic table and grille and rabbits who live on premises....just a treat in old time hospitality. Yes, we will be back on next visit to SIU.

3Thank Robin36619
Reviewed 11 August 2014

We stayed last night at The Heritage Motel. The Heritage is like a step back in time, complete with an actual key on a key chain! The owner was more than accommodating and very friendly. He even ground coffee for us and sent over a little goody bag of different teas and microwave popcorn. The bed was comfy (but we'll...

6Thank burge98
Chicago, Illinois
Reviewed 15 April 2014

Pretty much as advertised, independently run small motel, good price, clean, and friendly owner. Stayed here one night. Its not going to be the standard of the hotels that cost more than twice as much but in its price range certainly a better bet than some generic chain which are the other options in town at this price point.

2Thank Micah H

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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
Official Description (provided by the hotel)
The legendary Heritage Motel in Carbondale, Illinois offers clean and quiet rooms at reasonable rates.Whether you are a daily or extended stay guest, you will be pleased to find a fridge, microwave, free WiFi internet, and 75 channels of cable TV in your room, including HBO, as well as an on-site laundry room.Deluxe rooms and apartments are also equipped with kitchenettes, but our friendly service comes standard. ... more   less 

Additional Information about Heritage Motel & Apartments

Address: 1209 W Main St, Carbondale, IL 62901-2225
Region: United States > Illinois > Carbondale
Price Range: RM152 - RM269 (Based on Average Rates for a Standard Room)
Number of rooms: 20
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Questions & Answers

Here's what travellers have asked, with answers from Heritage Motel & Apartments staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for guaranteed non smoking either in room or apt suite.”
Robin36619, 1 Sep 2014 | Read review
“In the backside larger rooms and very quiet.”
Robin36619, 23 Dec 2011 | Read review
“spend the extra $ for peace of mind!”
HelpingU60073, 25 Sep 2011 | Read review
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