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Hampton Inn Carbondale

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Hampton Inn Carbondale
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373 Reviews from our TripAdvisor Community

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Showing 372: English reviews
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Effingham, Illinois
Reviewed 2 days ago NEW

This hotel is 13 miles from a busy interstate, on the outskirts of a dwindling college town. There is two restaurants close by, a gas station with a convenience store, and 2-3 additional hotel/motels and a newly constructed senior living facility, all within walking distance. There is no nightlife or grocery stores, everything needs transportation to obtain. My only question...

Review collected in partnership with Hampton
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Helpful?
Thank Naisy88
Collinsville, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

We had not stayed here but we're told a renovation had been completed so if you have not been back I would recommend it. Nice staff great service clean facilities. Stress free stay. Hot tub was perfect.

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Helpful?
Thank zoulib39
About Hotel's Favourite Review
Shari S, General Manager at Hampton Inn Carbondale, responded to this review

So glad you lived the remodel and we look forward to seeing you soon.

Burnsville, Minnesota
Reviewed 6 days ago NEW

This is beautiful Hampton Inn with HUGE rooms, large bathrooms and very quiet. Just what I have come to expect from a Hampton Inn. They even have some type if deadening device on the doors that keeps them from slamming shut, That really keeps the noise down to a minimum. Highly recommended!

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Thank Crocoboxer
Shari S, General Manager at Hampton Inn Carbondale, responded to this review

So happy you enjoyed your stay. Look forward to seeing you again in the future.

Murphysboro, Illinois
Reviewed 1 week ago

We had a lower room right by the desk. It sounded like elephants walking above us all night long. Found a large nasty black spider crawling on the floor that went under the couch. Had my husband pull out the couch so I could kill it. Found candy wrappers and old popcorn under the couch, but I killed the spider....

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Helpful?
Thank trailriderlv
Shari S, General Manager at Hampton Inn Carbondale, responded to this review

I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience an...

macomb, il
Reviewed 1 week ago

Great hotel. It was located near shopping and restaurants. Seemed like a smaller hotel. Check in was smooth, and the front desk person was kind and welcoming. The beds were super comfy and clean. They offer breakfast with stay that had coffee, waffles, hot and cold choices. There was a pool and hot tub. Parking in front and felt very...

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Helpful?
Thank happyfamilyMacomb_Il
Shari S, General Manager at Hampton Inn Carbondale, responded to this review

Glad you enjoyed your stay and we look forward to seeing you again when you are in Carbondale.

Decatur
Reviewed 2 weeks ago

Overall it was a decent stay at the hotel. The staff was friendly and breakfast was more than expected. We did have a few issues during our visit though. First, when we settled in to the room we noticed the TV did not work, but after moving everything out of the way and rearranging the plugs in the outlet we...

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Helpful?
Thank Tim M
Shari S, General Manager at Hampton Inn Carbondale, responded to this review

I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience an...

Wilmette
Reviewed 4 weeks ago

We periodically stay at this hotel whenever my wife and I visit our daughter and grandchildren. The location is good nad there plenty of restaurants nearby.The guest rooms are clean and the staff is always very helpful

Review collected in partnership with Hampton
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Thank Cary W
Shari S, General Manager at Hampton Inn Carbondale, responded to this review

So glad you enjoyed your stay and we look forward to seeing you again soon.

Evansville
Reviewed 4 weeks ago

Hotel has just been remodeled very clean, pool is beautiful.💕 and jacuzzi was awesome. The associates at the desk recommended a pizza restaurant it was the best pizza I have ever eat. Very friendly. My room was spotless . Very enjoyable. Will be back

Review collected in partnership with Hampton
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Helpful?
Thank alowry14
Shari S, General Manager at Hampton Inn Carbondale, responded to this review

Glad you enjoyed our pool area, it is very relaxing and the pizza is great in Carbondale. Hope to see you again soon.

Atlanta, Georgia
Reviewed 4 weeks ago

I stayed at the hotel while workin in Carbondale and the staff was excellent. The rooms are very modern and updated. The website pictures don't do it justice. There is a restaurant behind the hotel with good food.

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Thank portiarscott
Shari S, General Manager at Hampton Inn Carbondale, responded to this review

Glad you enjoyed your stay here while working. Hope to see you again soon.

Metamora, United States
Reviewed 19 March 2017

I am picky when it comes to cleanliness. We have stayed at this Hampton Inn several times. It never disappoints! I fell 100% comfortable, unlike many other hotels. When we checked out, there was a maintenance worker at the desk in addition to the clerk - both very professional and both immediately acknowledged my husband and I when we walked...

Review collected in partnership with Hampton
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Helpful?
Thank Lisa H
Shari S, General Manager at Hampton Inn Carbondale, responded to this review

Thank you so much for your review and I am glad that you feel comfortable at our location. We look forward to your next stay.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover hotels in Carbondale, IL, and book the Hampton Inn Carbondale for your next business or leisure trip to southern Illinois. Perfectly located on the east side of Carbondale, close to many restaurants, golf courses and public parks. All hotel guests can take advantage of our free, hot breakfast buffet daily. Whether you're with us on business or for leisure, you'll enjoy our complimentary WiFi access throughout the hotel. Relax and unwind at our swimming pool, and stay fit in our fitness center. Bring all the comforts of home, we look forward to having you. ... more   less 

Additional Information about Hampton Inn Carbondale

Address: 2175 Reed Station Pkwy, Carbondale, IL 62901
Region: United States > Illinois > Carbondale
Price Range: RM590 - RM889 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Carbondale 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Hampton Inn Carbondale Hotel Carbondale
Carbondale Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Carbondale staff and other travellers.
1 question
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4 months ago

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Questions? Get answers from Hampton Inn Carbondale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room on the upper floor if you don't want to hear people walking all night.”
trailriderlv, 17 Apr 2017 | Read review
“Stay away from the rooms located near stairwells.”
  • Bathroom sink
  • Room number
  • Nightstand w/ slide out and charging ports
  • Bathroom toilet
  • Desk/chair
  • Entrance to room
  • Bathroom/Closet barn style roller door
  • TV stand, microwave, fridge, & storage
MOJOII, 11 Apr 2017 | Read review
“Backside room if possible.”
RTTeacher, 19 Nov 2016 | Read review
“I stayed on bottom floor in room 104. It was close to the outside exit and the lobby.”
homebody65, 9 Nov 2016 | Read review
“The location is about 10 minutes east of Carbondale proper, and maybe 15 minutes away from the SIU campus.”
TimInSeattle, 26 Oct 2016 | Read review
5 of 5