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Americas Best Value Inn / Carbondale

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Americas Best Value Inn \/ Carbondale
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57 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Bloomington, Illinois
Reviewed 23 September 2015

Do yourself a favor - DO NOT STAY AT THIS HOTEL. A scary, dingy, smelly place. Holes and stains on their bedding, hair in the bathtub, creepy crawlies on the floor. Their breakfast is a joke. On the night we stayed there the rate was $100. ARE YOU KIDDING ME?????

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Helpful?
Thank Eva F
Neal_ABVI, Manager at Americas Best Value Inn / Carbondale, responded to this review

I am very sorry for the experience you had during your stay. I am addressing all of your comments and concerns so that we can improve for our future guests. I will be having our pest control specialist inspect all of our rooms and our great staff will be taking extra care to make sure that all of our rooms...

Reviewed 3 September 2015 via mobile

Great place for a great price. Bed linens smelled new and the room was cleaned. No cigarette smell no stains . Great front desk staff. The hotel is easily located and accessible and plenty of room for parking . Alot of places to eat within walking distance

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Helpful?
Thank Toestedagin
Neal_ABVI, Manager at Americas Best Value Inn / Carbondale, responded to this review

I'm really glad that you chose us for your stay in Carbondale and thanks for taking the time to let us know about your experience. We are very glad that enjoyed our great location, fresh clean rooms, friendly service, and amazing savings. We hope to see you again very soon! Sincerely, Neal P. Manager

Reviewed 29 July 2015 via mobile

Being an S.I.U graduate, I'm familiar with most (if not all) of the hotels in the Carbondale area. I've had family and friends come in to town numerous times over the years, and America's Best Inn is the only hotel in the area where they've never had a negative experience. The staff is courteous, professional and more than accommodating. The...

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Helpful?
Thank Matthew K
Neal_ABVI, Manager at Americas Best Value Inn / Carbondale, responded to this review

Dear Matthew K, I'm very glad that you chose to stay with us during your visit to Carbondale. Thanks for taking the time to leave a review about your stay and share you your great experience. We always do everything we can to provide our guests with clean rooms, friendly service, and great savings. We look forward to seeing you...

Reviewed 19 July 2015 via mobile

Dirtiest hotel! Dead roaches in the bathroom. My friend & I had to go buy our own blanket & pillow.Even the lamp shades are dirty. The room came with a mini frig & microwave. I didn't dare open either one of them. I didn't even bring my bags inside with the fear that I was going to take a roach...

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1Thank Skba
Neal_ABVI, Manager at Americas Best Value Inn / Carbondale, responded to this review

Dear Skba, I am very sorry for your experience and I apologize for anything about your stay that was less that satisfactory. We have a pest control specialist that does regular checks on all of our rooms to make sure that we are pest free and I will be having our specialist inspect your room. I am also having the...

Chicago, Illinois
Reviewed 17 July 2015

Locals to Carbondale will tell you not to stay at this hotel, because it is not safe. There are people congregating all over the place. I made reservations as this was the only hotel with rooms. The internet said that you could cancel at any time at no cost. I called to cancel 24 hours before and they charged me...

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Helpful?
Thank Elena D
Neal_ABVI, Manager at Americas Best Value Inn / Carbondale, responded to this review

Dear Guest, I apologize for your issues with canceling your room. I assure you that our hotel is safe and that the safety of our guests is our most important concern. We have recently been renovating our rooms and would love for you to stay with us in one of our clean, safe, newly renovated rooms. We strive to provide...

Reviewed 13 June 2015 via mobile

Friendly service clean rooms quiet. Spotless.staff cleaned my room everyday i asked.keep up the good work.and the amazing service. Very very clean.........................I recommend staying here over any other motel in Carbondale

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Helpful?
Thank Mandy M
Neal_ABVI, Guest Relations Manager at Americas Best Value Inn / Carbondale, responded to this review

Awesome! We're so glad you had a great stay with us in Carbondale and enjoyed one of our newly remodeled rooms. Our friendly front desk staff and housekeeping always to their best to provide and amazing stay. We can't wait for you to visit us again and hope to see you soon . Have a great day! Thanks, Josh R...

Marion, North Carolina
Reviewed 6 June 2015

visited family in carbondale for a day end up getting a room at best value inn because my sister apt didn't have any space beside the sofa. check in at midnight guy working there was very friendly and gave me 15% off my room because it was very late at night. Beds were very comfortable room was clean as it...

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Helpful?
Thank Lynn12420
Neal_ABVI, Manager at Americas Best Value Inn / Carbondale, responded to this review

Dear Lyn12420, Thanks for taking the time to review our hotel and let us know about your stay. We're very happy you enjoyed staying with us and we hope you had a good time visiting your family. We do our best to provide the cleanest rooms, most comfortable beds, and friendly service for a great price. We can't wait to...

Reviewed 31 May 2015 via mobile

Stayed here last year around june room was not up to par but this time room was clean and comfortable also had few amenities. Price was good compared to other hotels in area and closest hotel to SIU. Only negative was having to go down to office for iron and hair dryer.

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Helpful?
Thank Michelle B
Neal_ABVI, Manager at Americas Best Value Inn / Carbondale, responded to this review

Good afternoon Michelle B, Thanks for taking the time to leave your review and for letting us know about your stay. We're very happy you stayed with us again and enjoyed our renovations. We do our best to provide our guests with the most comfortable rooms, friendly service, and always like to hear about good stays and ways we can...

Reviewed 28 May 2015 via mobile

The room given to us was spotless very clean. The staff clean my room each day we were there which wasn't necessary. The rooms are updated with newer carpet etc. Also had fridge and microwave which was very much appreciated since we stayed for multiple nights.

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Helpful?
Thank Anvesh46
Neal_ABVI, Manager at Americas Best Value Inn / Carbondale, responded to this review

Dear Avesh46, Thanks for taking the time to share your great stay with us and we're glad you like our new renovations. We do our best to give our guests the most comfortable stay with the best amenities and friendly service. We hope to see you again soon and have a great day! Sincerely, Neal P Manager

Reviewed 22 May 2015 via mobile

I was hesitant to stay at this hotel because of numerous negative reviews but our room was fine for the price. Looks like they were remodeling there was crew working few room down from us. I would stay here again if I'm in area again fir sure.

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Helpful?
Thank dannybrow
Neal_ABVI, Manager at Americas Best Value Inn / Carbondale, responded to this review

Dear dannybrow, Thank you for taking the time to leave a review and comment on your stay. We're glad you had a good stay and are looking forward to seeing you in the future and hearing what you think about our newly remodeled rooms. Thanks again and have a great afternoon! Sincerely, Neal P Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included

Additional Information about Americas Best Value Inn / Carbondale

Address: 700 E Main St, I-57 at SR 13 West, Exit #54-A, Carbondale, IL 62901-3107 (Formerly Motel 6 Carbondale)
Region: United States > Illinois > Carbondale
Price Range: RM244 - RM753 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — Americas Best Value Inn / Carbondale 1.5*
Number of rooms: 40
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Also Known As:
Americas Best Value Inn / Carbondale Hotel Carbondale
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Questions & Answers

Here's what travellers have asked, with answers from Americas Best Value Inn / Carbondale staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't come to this hotel!!”
 of 5 bubbles Jewelluvr, 2 Oct 2016 | Read review
“if you are looking for room clean room for budget price choose this hotel won't be dissipointed...”
 of 5 bubbles Lynn12420, 5 Jun 2015 | Read review
“If you want a good room go to another hotel! Any other hotel! This place makes the Bates Motel look friendly!”
 of 5 bubbles BrendaW205, 14 May 2015 | Read review
“on the west side toward the back is quite away from the road noise.”
 of 5 bubbles samanthamA5483KL, 14 Oct 2014 | Read review
“Rooms close to the office seems to be really quite.”
 of 5 bubbles shavanp, 11 Oct 2014 | Read review
5 of 5