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Americas Best Value Inn / Carbondale

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Traveller (5)
Room & Suite (9)
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Overview
  • Excellent11%
  • Very good12%
  • Average4%
  • Poor6%
  • Terrible67%
1 week ago
“STAY AWAY INFESTED”
2 Oct 2017
“Dirty and Roach infested”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Family Rooms
Pets Allowed
Wheelchair Access
1 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (62)
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11 - 15 of 62 reviews
Reviewed 23 June 2016 via mobile

We were very disappointed with our room. It was cheap looking inside the room; the fire alarm was failing down from the ceiling, the bathroom door handle was falling apart, there was a ring in the bath tub, and the choices for breakfast was poor....More

Thank kathyloveshotel
Reviewed 23 April 2016 via mobile

I caution anyone wanting to stay here because of the price. Do not do it! We booked for 2 nights through booking.com. There is nothing good I can say about this place. Everything is broken and run down. Looks more like a crack house than...More

1  Thank Rachel H
Response from Neal_ABVI, Manager at Americas Best Value Inn / CarbondaleResponded 12 May 2016

I sincerely apologize about the issues you had with your stay. We have made our maintenance staff aware of all of your comments and he has repaired the door latch and has inspected your room to repair anything that is is in need. Our housekeeping...More

Reviewed 9 April 2016

Where to start. I should have known when I went to check in and on the front entrance door was a loose cabinet-style handle- not professional. My first words to the clerk were, will I be getting a nice room? After check-in, I noticed I...More

1  Thank ovseestraveler
Response from Neal_ABVI, Manager at Americas Best Value Inn / CarbondaleResponded 30 April 2016

I am so sorry for your experience and for not meeting your expectations during your visit. I am personally addressing all of your concerns and we will be making updates to provide our guests with the most comfortable and relaxing stay. Our maintenance person has...More

Reviewed 22 March 2016 via mobile

Made this stop as an overnight stay on a road trip. Amenities were not as advertised. Signs were up inside our room telling us to make sure doors were locked, cars were locked and that they were not responsible for stolen items. Cable was iffy,...More

1  Thank Amanda W
Response from Neal_ABVI, Manager at Americas Best Value Inn / CarbondaleResponded 5 April 2016

I am deeply sorry about the issues you had during your stay and I assure you that I am personally addressing all of your concerns. Our maintenance person has repaired your shower, and we are checking our wifi strength and cable to make sure that...More

Reviewed 6 January 2016 via mobile

This is a good motel, a little outdated but clean, could use some renovatin. The owner & staff members are humble and helpful. I stayed at this Motel for a couple weeks since I was up there for work. I would definitely stay here again.More

Thank Francis M
Response from Neal_ABVI, Manager at Americas Best Value Inn / CarbondaleResponded 8 January 2016

It was great to have you as our guest. Thanks for your kind words and for the good recommendation. We work hard to give our guests the best service with clean rooms and a great price. We look forward to seeing you again next time...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Details
Price range
US$55 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
40
Reservation Options
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Location
United States > Illinois > Carbondale
Also Known As
Americas Best Value Inn / Carbondale Hotel Carbondale
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Traveller (5)
Room & Suite (9)
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Room Tips
"I would not recommend this hotel to anyone!"
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"Doesn't not look like pictures on the intranet"
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"If I could rate less than 1 I would... Absolutely Horrific!"
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"don't come to this hotel!!"
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