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Holiday Inn Carbondale Conference Center

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Holiday Inn Carbondale Conference Center
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139 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Reviewed 18 October 2016 via mobile

Not very welcoming greeting when we got there. Our room had a very strong herbal sort of smell. The bedding looked like it was left wet in a dryer and slapped on in a hurry. Even the shower curtain was wrinkled. Also, the room wasnt overly clean, there was something slimy on the bathroom counter, a short hair and crud...

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Helpful?
Thank Karen S
IHGService, Guest Relations Manager at Holiday Inn Carbondale Conference Center, responded to this review

Dear Karen S, Thank you for taking the time to provide us with your feedback and for choosing our hotel top stay with. I am happy to read you like the decorations of the hotel. However, I was disappointed to hear of the shortfalls you experienced on your recent visit to the hotel. I am sorry for the inconvenience caused...

Washington, DC
Reviewed 8 October 2016

I was impressed by how hard the staff worked to make your stay comfortable and enjoyable. The hotel is comfortable and clean. There were many little touches that made is a step up from most other Holiday Inns. The only real downside is that there is not much in walking distance from the hotel.

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Helpful?
Thank Carl B
Reviewed 4 October 2016 via mobile

The check-in process was very easy. The even let us check in a bit early. The attendant was very friendly and greeted us with a smile. The common areas were very clean and updated. My husband and I splurged and booked a room with a hot tub. It was a very large room with a king bed, a desk and...

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Thank Whitney D
Port Chester, New York
Reviewed 7 September 2016

This hotel is a fantastic place to stay when in Carbondale. It has a great restaurant/bar (Fat Bottom Betty's). Ask for the free breakfast vouchers. The pool is very nice, as is the business center. Free wireless. And only about 4 mi. to the university, and near major shopping/restaurants. Definitely the classiest place to stay in that area--we even had...

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Thank Charles F
Reviewed 5 September 2016

Great place to stay rooms were big and clean. Pool was great. Every body was really friendly. I would definitely stay again.First time here .I stay here again.close to every thing.we'll worth the mony

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Thank Tony H
Reviewed 28 August 2016 via mobile

Stay here Monday thru Friday. Staff are nice , rooms are clean.The restaurant connected to eat serves breakfast in the mornings.Ive never had any problems staying here.we stay here so much they are always giving us up grades.Head at the desk go out of way to help us out.

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Thank Oz1977
Reviewed 14 July 2016 via mobile

The room was clean and comfortable. The decor was out dated. The restaurant attached to the hotel was passable. We went for breakfast both mornings. The first day we chose the buffet...not the best choice. The next day we ordered off the menu and the food was much better. We stayed at this hotel many years ago and I remember...

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Helpful?
1Thank Meredith C
IHGService, Guest Relations Manager at Holiday Inn Carbondale Conference Center, responded to this review

Dear Meredith C, Thank you for staying with us for such a special occasion. We're glad you found the room clean and comfortable. We do apologize for any unsatisfactory experience you had, especially with the buffet selection. Your comments are very important as it helps us constantly improve our standards for service quality. We will take into consideration your review...

Williamsville, Missouri
Reviewed 11 July 2016 via mobile

Electric went out around 3pm to no fault of the hotel. But it was extremely hot and by 10pm, we only had partial electric. No air, no frig, no elevator (I'm disabled). It was a long, miserable night. I went to checkout at 630am because I couldn't stand the heat any longer. Not only did they NOT offer a discount...

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Helpful?
Thank LBratton
IHGService, Guest Relations Manager at Holiday Inn Carbondale Conference Center, responded to this review

Dear LBratton, Thank you for your review regarding your most recent stay with the Holiday Inn Carbondale Conference Center, IL. Please accept our sincerest apologies for the issues and inconveniences you have encountered during your stay. Rest assured that all your concerns will e looked into and appropriate actions will be taken. I would like to address this with you...

Illinois
Reviewed 2 July 2016 via mobile

Typical Holiday Inn located close to everything. Front desk staff is always friendly. Fat Bottom Bettys restaurant is hit or miss. Was upgraded to a king study suite as I am a platinum ihg rewards member. Little disappointed this time as the ice bucket had mold and there was a cigarette burn on the desk chair.

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Thank Snobal1001
Boston, Massachusetts
Reviewed 27 June 2016

This hotel served its purpose. The rooms were clean and the hotel was generally quiet. I appreciated that they recognized my IHG elite status and provided me with a coupon for breakfast at the in-hotel restaurant. The hotel is conveniently located off the highway and there's ample parking out front. I would stay here again if in Carbondale.

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Helpful?
Thank Evan M
IHGService, Guest Relations Manager at Holiday Inn Carbondale Conference Center, responded to this review

Dear Evan M, Thank you for being an IHG Rewards Club Elite member and for choosing to stay at our hotel and for leaving a valuable review. it is very nice to know that you noticed the cleanliness of the rooms and found the location to be convenient. We hope to have the pleasure of serving you again should your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Welcome to the Award Winning Holiday Inn Hotel & Conference Center Carbondale, IL. We have received Holiday Inn's Service Excellence and Torchbearer Awards. Guests appreciate how our corporate atmosphere makes comfort and convenience a top priority. We are just 5 miles from Southern Illinois University and are located 12 miles from I-57. We offer the finest in upscale hotel services in all of Southern Illinois. Relax, It s Holiday Inn. Maintain your exercise regimen in our fitness center. Swim year round in our indoor pool or unwind in our hot tub. Catch up on work in our business center. Houlihan's serves breakfast, lunch and dinner daily, where Kids Eat Free. Houlihan's is perfect for dining or for watching your favorite sporting event.Our event space and outstanding service makes Holiday Inn Carbondale the Southern Illinois elite meeting venue. Our meeting planner coordinates every detail of your event, making us the favorite for all your conference and banquet needs. Businesses near hotel: SIU, Carbondale Memorial Hospital, Comprehensive Center, Carbondale Clinic. Near hotel: Shryock Auditorium, Race to Race, DuQuoin Fairgrounds, Giant City Park, The Holiday Inn Hotel & Conference Center Carbondale, IL. Everything you expect, and a whole lot more. ... more   less 

Additional Information about Holiday Inn Carbondale Conference Center

Address: 2300 N Reed Station Rd, Carbondale, IL 62901-7117
Region: United States > Illinois > Carbondale
Price Range: RM581 - RM771 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Carbondale Conference Center 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Holiday Inn Carbondale Hotel Carbondale
Carbondale Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Carbondale Conference Center staff and other travellers.
1 question
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Marshalltown, Iowa
over a year ago

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Questions? Get answers from Holiday Inn Carbondale Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the room with the hot tub!”
 of 5 bubbles 270charlesf, 7 Sep 2016 | Read review
“RM 214-Had a good view of rear parking lot.”
 of 5 bubbles barbie0068, 24 Mar 2016 | Read review
“window gives the best view”
 of 5 bubbles 971krystenh, 19 Mar 2016 | Read review
“This is a newer Holiday Inn...It should be a lot cleaner to be rated a three star!”
 of 5 bubbles cartender, 18 Nov 2015 | Read review
“Rooms on the 5th floor have beautiful views on both sides.”
 of 5 bubbles JanellT89, 15 Oct 2015 | Read review
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