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All reviewsfree breakfastrestaurant attachedgreat hotelour home away from homepast two yearscoffee and juiceexpensive hotelmini fridgevending machinesa great stayindoor poolrooms are cleanhot tubbed was very comfortablecouponsiuwhitney
We were part of a wedding party and reserved a king room. When you arrive, the place is beautiful and very clean. Nice people at the front desk also. the room looked very nice, but we are there to sleep and the bed was VERY...More
Not very welcoming greeting when we got there. Our room had a very strong herbal sort of smell. The bedding looked like it was left wet in a dryer and slapped on in a hurry. Even the shower curtain was wrinkled. Also, the room wasnt...More
2 Thank Karen S
Response from IHGService, Guest Relations Manager at Holiday Inn Carbondale Conference CenterResponded 2 November 2016
Dear Karen S,
Thank you for taking the time to provide us with your feedback and for choosing our hotel top stay with. I am happy to read you like the decorations of the hotel. However, I was disappointed to hear of the shortfalls you...More
I was impressed by how hard the staff worked to make your stay comfortable and enjoyable.
The hotel is comfortable and clean. There were many little touches that made is a step up from most other Holiday Inns.
The only real downside is that there...More
The check-in process was very easy. The even let us check in a bit early. The attendant was very friendly and greeted us with a smile. The common areas were very clean and updated.
My husband and I splurged and booked a room with a...More
This hotel is a fantastic place to stay when in Carbondale. It has a great restaurant/bar (Fat Bottom Betty's). Ask for the free breakfast vouchers. The pool is very nice, as is the business center. Free wireless. And only about 4 mi. to the university,...More