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BEST WESTERN Saluki Inn

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Certificate of Excellence
GreenLeadersBronze level
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1 room 2 adults 0 children
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BEST WESTERN Saluki Inn
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383 Reviews from our TripAdvisor Community

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Showing 382: English reviews
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Denver, Colorado
Reviewed yesterday NEWvia mobile

The staff here is wonderful. The hotel, on the other hand, not so much. Super thin walls makes for a pretty noisy night sleep. There was a major plumbing problem while I was there so some rooms were unavailable. I was unable to take a bath because the drain did not work-not that I would have wanted to, because it...

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Helpful?
Thank momo303
Yuma, Arizona
HOTEL’S FAVOURITE REVIEW
Reviewed 4 February 2017 via mobile

Stayed here for a week for business. There is nothing lacking at this hotel. The front desk staff, Emily, Brittany, all of them, are extremely helpful in every aspect. The room was perfectly clean, no problems with the door lock or my keys, the bed was very comfy, and all my cable channels I needed to keep up with my...

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Helpful?
Thank CASANDRA H
About Hotel's Favourite Review
Brittany F, General Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you so much for your kind words, Casandra! We're so happy you enjoyed your stay with us. Come back and see us the next time you're in the area!

Reviewed 2 days ago NEWvia mobile

It's a BW so I didn't expect the finest. The room is large. The deodorizing air freshener is very strong. My bed has a wood board underneath it for support. The TV does not have normal channel numbers. You have to put in like 53.15 to get ESPN. The lobby is clean and the staff has been very friendly. Worst...

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Helpful?
Thank Dfeiwell
Peoria, United States
Reviewed 4 days ago NEW

i had an over all great time at this hotel.we swam in the pool. ate breakfast everyday. it was easy to order food at mannys. this hotel has very friendly people working for it. the employees had knowledge of what town i could go to take my kid somewhere fun.

Review collected in partnership with Best Western
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Thank F7043QRcarolync
Edwardsville, United States
Reviewed 2 weeks ago

One of the cleanest hotels we have ever stayed at. The staff was very friendly and professional. You could tell the staff really appreciated the guests and wanted to make sure everyone was having a good experience. One of the best overall hotel experiences we have had in a long time. This location is centrally located to several local attractions,...

Review collected in partnership with Best Western
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Thank 141shawnf
Indianapolis, Indiana
Reviewed 2 weeks ago

Beds were very uncomfortable. Drunk man stumbling up and down hallway. Hair on floor in bathroom. People in the room above use were jumping up and down until about 1 am. The staff was friendly and nice.

Review collected in partnership with Best Western
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Thank Focus17
Indianapolis, Indiana
Reviewed 2 weeks ago

First time at a Best Western. Assumed it would be a step below the Hampton. Hampton was sold out on our dates, so we chose the Best Western. Very satisfied with our stay. Reviews we checked out were as good as the Hampton in the same area. Front desk was very customer focused and were able to move things around...

Review collected in partnership with Best Western
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Thank Tut46236
Chicago
Reviewed 3 weeks ago

Everything was great. The stay was VERY comfortable. Glad to see that they newly added a connecting restaurant. I would like to see a little more variety for breakfast like turkey options & some kinda potato.

Review collected in partnership with Best Western
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Thank SalukiFamily
Brittany F, General Manager at BEST WESTERN Saluki Inn, responded to this review

We are so happy to hear that you had such a great time staying with us! Thank you for your suggestions for improving breakfast, we are always looking for way to improve our offerings and tailor our amenities to our guests wants and needs. We hope to see you again soon!

Chicago, Illinois
Reviewed 4 weeks ago

We stayed there for one night before SIU open house. Had to wait for our room to get ready but was given a nice little welcome bag for the inconvenience. Lobby area was clean and we appreciated the unlimited fresh lemonade and juice as our kids loved the unlimited hot chocolate with choice of toppings including whipped cream! Pool and...

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Helpful?
Thank Joy576
Brittany F, General Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you so much for taking the time to leave us this honest and detailed review. We want to know where we're getting it right and where we can improve so that we can always offer our guests the best service possible. I want to let you know, we are getting ready to replace our mattresses in the very near...

Chicago, Illinois
Reviewed 5 weeks ago via mobile

It was clean, the staff was pleasant and the location near SIU is ideal. It's not fancy and definitely not luxury but the hotel served us well. Near restaurants, movies and the mall. The location is a reason for the choice.

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Thank MoreyD3626
Brittany F, General Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you so much for taking time to leave a review for us. We're happy to hear that we were able to meet your expectations during this stay, but we're hoping that next time we can exceed them! Please feel free to contact me at 618-351-6611 or bwsigm@wnwhospitality.com if you would be willing to share any improvements that you think...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN SALUKI INN IS NEWLY RENOVATED AND UNDER NEW MANAGEMENT. The BEST WESTERN Saluki Inn is within minutes to the home of the Salukis-Southern Illinois University. We are within walking distance to shopping mall, theaters and fine dining. The BEST WESTERN Saluki Inn is seven miles from Giant City State Park and closer to venues like the local wineries, golf and other local area attractions. ... more   less 

Additional Information about BEST WESTERN Saluki Inn

Address: 801 N Giant City Rd, Carbondale, IL 62902-6423 (Formerly Carbondale Inn)
Region: United States > Illinois > Carbondale
Price Range: RM407 - RM686 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Saluki Inn 2.5*
Number of rooms: 65
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Also Known As:
Best Western Saluki Hotel Carbondale
Ramada Carbondale
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Saluki Inn staff and other travellers.
6 questions
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Chicago, Illinois
1 month ago
2 months ago
Rolla, Missouri
Cumbaya, Ecuador

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Questions? Get answers from BEST WESTERN Saluki Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Pick a different hotel”
 of 5 bubbles judydI5816HK, 12 Feb 2017 | Read review
“We were on the 3rd floor and with a school group of boys. Previous stays we've been on the 1st floor and had no problems.”
 of 5 bubbles tarajo23, 12 Jan 2017 | Read review
“Highway noise on the north side of the building.”
 of 5 bubbles BobB329, 14 Nov 2016 | Read review
“All rooms are great!”
 of 5 bubbles , 5 Oct 2016 | Read review
“The elevator works well, so I imagine any floor is good.”
 of 5 bubbles MaineVagabondGirl, 10 Aug 2016 | Read review
5 of 5