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BEST WESTERN Saluki Inn

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1 room 2 adults 0 children
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BEST WESTERN Saluki Inn
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391 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Saluki Inn
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Showing 390: English reviews
Peoria, United States
Reviewed 4 weeks ago

i had an over all great time at this hotel.we swam in the pool. ate breakfast everyday. it was easy to order food at mannys. this hotel has very friendly people working for it. the employees had knowledge of what town i could go to take my kid somewhere fun.

Review collected in partnership with Best Western
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Helpful?
Thank F7043QRcarolync
Brittany F, General Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you for letting us know how we're doing! We hope to see you again soon!

Edwardsville, United States
Reviewed 9 March 2017

One of the cleanest hotels we have ever stayed at. The staff was very friendly and professional. You could tell the staff really appreciated the guests and wanted to make sure everyone was having a good experience. One of the best overall hotel experiences we have had in a long time. This location is centrally located to several local attractions,...

Review collected in partnership with Best Western
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Thank 141shawnf
Brittany F, General Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you so much for taking the time to leave us a review! We're so happy to hear that you enjoyed your stay with us and hope to see you again soon!

Indianapolis, Indiana
Reviewed 6 March 2017

Beds were very uncomfortable. Drunk man stumbling up and down hallway. Hair on floor in bathroom. People in the room above use were jumping up and down until about 1 am. The staff was friendly and nice.

Review collected in partnership with Best Western
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Thank Focus17
Brittany F, General Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you for taking the time out of your busy schedule to leave us this review. Here at the Saluki Inn we pride ourselves on offering superior guest service and it sounds like we didn't do that for you. We will consider this review in future decisions about the hotel and bar.

Indianapolis, Indiana
Reviewed 6 March 2017

First time at a Best Western. Assumed it would be a step below the Hampton. Hampton was sold out on our dates, so we chose the Best Western. Very satisfied with our stay. Reviews we checked out were as good as the Hampton in the same area. Front desk was very customer focused and were able to move things around...

Review collected in partnership with Best Western
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Helpful?
Thank Tut46236
Brittany F, General Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you so much for taking the time to leave a review for us! We work hard to ensure that every guest that comes through our doors has an exceptional experience. We're so happy to hear, from our guests, that we're accomplishing that goal.

Chicago
Reviewed 27 February 2017

Everything was great. The stay was VERY comfortable. Glad to see that they newly added a connecting restaurant. I would like to see a little more variety for breakfast like turkey options & some kinda potato.

Review collected in partnership with Best Western
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Helpful?
Thank SalukiFamily
Brittany F, General Manager at BEST WESTERN Saluki Inn, responded to this review

We are so happy to hear that you had such a great time staying with us! Thank you for your suggestions for improving breakfast, we are always looking for way to improve our offerings and tailor our amenities to our guests wants and needs. We hope to see you again soon!

Chicago, Illinois
Reviewed 25 February 2017

We stayed there for one night before SIU open house. Had to wait for our room to get ready but was given a nice little welcome bag for the inconvenience. Lobby area was clean and we appreciated the unlimited fresh lemonade and juice as our kids loved the unlimited hot chocolate with choice of toppings including whipped cream! Pool and...

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Helpful?
Thank Joy576
Brittany F, General Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you so much for taking the time to leave us this honest and detailed review. We want to know where we're getting it right and where we can improve so that we can always offer our guests the best service possible. I want to let you know, we are getting ready to replace our mattresses in the very near...

Chicago, Illinois
Reviewed 20 February 2017 via mobile

It was clean, the staff was pleasant and the location near SIU is ideal. It's not fancy and definitely not luxury but the hotel served us well. Near restaurants, movies and the mall. The location is a reason for the choice.

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Helpful?
Thank MoreyD3626
Brittany F, General Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you so much for taking time to leave a review for us. We're happy to hear that we were able to meet your expectations during this stay, but we're hoping that next time we can exceed them! Please feel free to contact me at 618-351-6611 or bwsigm@wnwhospitality.com if you would be willing to share any improvements that you think...

Knoxville, United States
Reviewed 16 February 2017

Enjoyed everyone affiliated with the hotel. One of the maids was disrespectful for a few minutes but didn't ruin our stay. Have a new restaurant on site which will really boost up guest attraction. Especially with a university in town. It will create business.

Review collected in partnership with Best Western
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Helpful?
Thank geoffm222
Brittany F, General Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you so much for letting us know how we're doing. We're so sorry to hear that you experienced an issue with one of our housekeepers and hope that you know that we will take every precaution to ensure that it doesn't happen again. We greatly appreciate your continued business and hope that we can continue to offer service that...

Carbondale, Illinois
Reviewed 13 February 2017

We stayed on Thurs. evening the 9th of Feb. 2017 and requested a quiet room. At 4:00 in the morning the garbage trucks were emptying the huge steel receptacles dropping them on the ground and this went on for 20 minutes.... we could also here the couple next door coughing very thin walls. Also the hot/cold water in the tub...

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Helpful?
Thank judydI5816HK
Brittany F, General Manager at BEST WESTERN Saluki Inn, responded to this review

Thank you for taking the time to let us now how your stay was. On behalf of my entire team, I would like to apologize for not exceeding or even meeting your expectations during your time with us. I would appreciate the opportunity to speak with you directly about your stay, if you could contact me via email at bwsigm@wnwhospitality.com...

carbondale, United States
Reviewed 10 February 2017

Very clean rooms, nice helpful staff, nice pool, There is a bar/grill right outside lobby. it was very good. We were 100% satisfied with our stay. I would highly recommend this hotel. Restaurants and shopping nearby.

Review collected in partnership with Best Western
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Thank kellygI6873WQ

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN SALUKI INN IS NEWLY RENOVATED AND UNDER NEW MANAGEMENT. The BEST WESTERN Saluki Inn is within minutes to the home of the Salukis-Southern Illinois University. We are within walking distance to shopping mall, theaters and fine dining. The BEST WESTERN Saluki Inn is seven miles from Giant City State Park and closer to venues like the local wineries, golf and other local area attractions. ... more   less 

Additional Information about BEST WESTERN Saluki Inn

Address: 801 N Giant City Rd, Carbondale, IL 62902-6423 (Formerly Carbondale Inn)
Region: United States > Illinois > Carbondale
Price Range: RM405 - RM713 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Saluki Inn 2.5*
Number of rooms: 65
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Also Known As:
Best Western Saluki Hotel Carbondale
Ramada Carbondale
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Saluki Inn staff and other travellers.
7 questions
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Questions? Get answers from BEST WESTERN Saluki Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Doesn't have views.”
kostak825, 4 Apr 2017 | Read review
“Pick a different hotel”
judydI5816HK, 12 Feb 2017 | Read review
“We were on the 3rd floor and with a school group of boys. Previous stays we've been on the 1st floor and had no problems.”
tarajo23, 12 Jan 2017 | Read review
“Highway noise on the north side of the building.”
BobB329, 14 Nov 2016 | Read review
“All rooms are great!”
, 5 Oct 2016 | Read review
5 of 5