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Hampton Inn Chicago-Carol Stream

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368 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Chicago-Carol Stream
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Showing 365: English reviews
Peoria, United States
Reviewed 31 July 2016

The room was clean rooms and so was the lobby, quiet, good value, staff was efficient and friendly with check in and check out, good complimentary breakfast, decent location near restaurants and shopping.

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Helpful?
Thank Gregory R S
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

Thank you for your time and feedback! It is our goal to ensure your happiness while being our guest!

Atlanta
Reviewed 31 July 2016

From the early check ins. To the late check outs. Super friendly and extremely accommodating. Rooms are clean and they Are pet friendly!!! Thanks for making my stay comfortable. Definitely will be back.

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Helpful?
Thank 307cookie2016
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

Thank you for your time and feedback! It is our goal to ensure your happiness while being our guest!

Calera, Alabama
Reviewed 29 July 2016 via mobile

When we arrived, with reservations, we were told all they had was a king on the 6th floor which was the pet floor. My husband told them that it was ok as long as it didn't "smell like a wet dog". The room Did Not smell like a animal. The smell was very pleasant. The room was modern and very...

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Helpful?
Thank Luzenka
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

Thank you for your time and feedback! It is our goal to ensure your happiness while being our guest!

Castle Rock, Colorado
Reviewed 29 July 2016

The overall stay was good. Customer service great. The complimentary breakfast was excellent. Easy to check in earlier than expected. But the biggest issue was the bedbugs. My daughter and I came home with bites and rashes.

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Helpful?
Thank 941wendellh
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

Thank you for bringing this to my attention as I know we spoke yesterday several times and was unaware of this. We take this very seriously and will investigate this immediately. Thank you for your time and feedback!

Denver
Reviewed 29 July 2016

I usually like Hampton Inns but this wasn't my favorite stay. The room was okay but the common areas were worn, unclean and it smelled stale and kind of gross. The good news was the front desk woman was very friendly and inviting.

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Helpful?
Thank letsgoavshockey
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

Thank you for your time and feedback! It is our goal to ensure your happiness while being our guest!

Cornelius, North Carolina
Reviewed 25 July 2016

2 nights in hell! Barking dogs! Broken tub, stuck entry door, loud HVAC, inoperable Internet. I would not recommend this place. I'd rather commute from the airport than stay in this hotel. Very few amenities.

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Helpful?
Thank darryllk
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

Thank you for informing us about your experience. I was able to speak to you personally and resolve the issues. Unfortunately we experienced an internet router that failed and needed to be replaced. We as a team did the best we could under the given circumstances. We always learn from our experiences and hope to manage them better next time.

Illinois
Reviewed 20 July 2016

We've stayed at many Hamptons but this location goes above & beyond. It's very roomy, soundproof, clean, extremely friendly & helpful staff. The pool & workout room are great! This is what every Hampton should aspire to be.

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Helpful?
Thank DianeB98765
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

It was our pleasure having you as our guest! I am so pleased to hear you enjoyed your stay with us! It is our goal as a team to ensure you are 100% Happy with your stay! Your happiness is our guarantee! Thank you for your time and kind comments!

Carmel, United States
Reviewed 19 July 2016

We liked this hotel, it was very convenient location for us from places we visited and close to major shopping center and restaurant. It was close enough from Chicago downtown an far enough from downtown traffic. Overall very pleasant experience except few minor glitch.

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Helpful?
Thank Pankaj P
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

It was our pleasure having you as our guest! I am so pleased to hear you enjoyed your stay with us! It is our goal as a team to ensure you are 100% Happy with your stay! Your happiness is our guarantee!

Dacula, Georgia
Reviewed 19 July 2016

We had to stay here as we were traveling with our dogs. We had been told by some local family members that the hotel had really been let go and gone down hill - we still chose to stay because pet friendly and near family. Its so nasty we have considered checking out and relocating. The carpets are old, dirty,...

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Helpful?
Thank Frequent H
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

Thank you for your time and comments! We work so hard as a team to ensure a happy experience for all our guests and pets. We are pet friendly and require them to be on our 6th floor due to guest requests, allergies, and disturbances. We do make exceptions of course if a guest is requesting a lower floor.

Warren
Reviewed 17 July 2016

The Carol Stream Hampton was an excellent hotel. I probably won't need to stay in this area again, but if I did I would be very happy to stay there again. The staff was friendly and helpful, with suggestions for where to eat nearby based on what type of food we were looking for and our budget. There were fresh...

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Helpful?
Thank Sandra S
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

It was our pleasure having you as our guest! I am so pleased to hear you enjoyed your stay with us! It is our goal as a team to ensure you are 100% Happy with your stay! Your happiness is our guarantee!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy your stay at the Hampton Inn Chicago-Carol Stream hotel, located off North Avenue just 3.5 Miles west of Interstate 355. Situated in DuPage County between the cities of Wheaton and Carol Stream, Illinois, this hotel is within 5 miles of Wheaton College, Central DuPage Hospital, Center Ice of DuPage and four tournament-quality golf courses. Visit the estate and admire Civil War memorabilia at Wheaton's Cantigny Park, tour the Billy Graham Center Museum on the college campus or spend an afternoon at Lynfred Winery. ... more   less 

Additional Information about Hampton Inn Chicago-Carol Stream

Address: 205 W North Ave, Carol Stream, IL 60188-2051
Region: United States > Illinois > DuPage County > Carol Stream
Price Range: RM411 - RM576 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Chicago-Carol Stream 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Hampton Inn Chicago-Carol Stream Hotel Carol Stream
Hampton Inn Carol Stream
Carol Stream Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Chicago-Carol Stream staff and other travellers.
3 questions
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Bellwood, Illinois
over a year ago
Bellwood, Illinois
over a year ago

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Questions? Get answers from Hampton Inn Chicago-Carol Stream staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the third floor away from the road and it was very quiet.”
 of 5 bubbles MarshaW899, 7 Jun 2016 | Read review
“If you're looking for a suite and the view is important, ask about the location and your view to be sure that you're not disappointed.”
 of 5 bubbles Helenthetraveller, 14 Jan 2016 | Read review
“Excellent choice and affordable price. Not far from Chicago”
 of 5 bubbles juanl774, 1 Sep 2015 | Read review
“Hotel is placed well off highway so not a problem No close neighbors”
 of 5 bubbles jimf8, 1 Jul 2015 | Read review
“For handicap accessibility, ask for a first floor room or park near the rear entrance, close to the elevator.”
 of 5 bubbles ShellyB479, 3 Jun 2015 | Read review
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