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Hampton Inn Chicago-Carol Stream

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Hampton Inn Chicago-Carol Stream
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376 Reviews from our TripAdvisor Community

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Showing 373: English reviews
Collierville, Tennessee
Reviewed 19 September 2016

i was expecting a get what you can room since all the rooms in Chicago area were booked. The Hampton exceeded my expectations across the board. For an older hotel it was terrific. We'll definitely be back!

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Helpful?
Thank Cvilltrvlr
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

Making you happy makes us happy! I am very pleased to see you enjoyed your stay with us. Thank you for your kind comments and feedback!

Sandwich
Reviewed 15 September 2016

I have stayed here several different times...always great!! The rooms need a little updating but the breakfast area is always clean ...even the breakfast lady is on the ball cleaning up after everyone and making sure the food prep is full ...you can tell there is some care involved.

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Thank Karen W
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

Making you happy, makes us happy! I am so delighted to hear such wonderful comments about your recent stay with us. Thank you for taking the time out to provide us with your feedback and recognizing our breakfast hostess.

Wisconsin Rapids, Wisconsin
Reviewed 13 September 2016

After several stays at this hotel, consistency of service and accommodations show through. From the room to the free buffet breakfast you can't find a better deal. If staying in Carol Stream, IL I Highly recommend this hotel.

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Thank thomasnK879RA
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

Making you Happy, Makes us Happy! I am so delighted to see you enjoyed your stay. It was a pleasure having you as our guest. Thank you for your kind comments.

Monticello, United States
Reviewed 20 August 2016

Staff were courteous, was dissapointed that using the number on my Hilton Honors card to book my reservation and then staff could not print out or email a receipt for my stay. Had to deal with Travel Web. Hotel clean and food was fresh for breakfast. Like that they put out cookies in the afternoon.

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Helpful?
Thank David H
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

We as a team greatly appreciate you being our guest and providing us with feedback. We take tremendous pride in ensuring 100% Happiness Guarantee for you and all our guests. Thank you for your help ensuring Happiness!

Reviewed 19 August 2016

I am a Hilton Honers member, I booked two nights with this hotel a few weeks ago. Staff members here are not helpful at all. As I waited in line to check-in, they were chatting. AC in my room was really loud. I was woken up by the loud noise. I called front desk many times, nobody picked up the...

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Helpful?
Thank Kertes H
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

Making you Happy makes us Happy as we have a 100% Satisfaction Guarantee policy. I would like to talk to you more about this situation. What dates did you stay with us?

Shoreview, Minnesota
Reviewed 18 August 2016

Great location across from the Senior Home Windsor Park. Staff is excellent but we first room had a dead AC unit but they promptly moved us. Room was not cleaned during the second day of our stay. Front desk gave me a bottle of water and apologized as it was too late for house keeping to assist. They also helped...

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Thank Larszz
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

Thank you for letting me know your room was not clean on your second day, as I will be sure to investigate why this occurred. It was certainly our pleasure having you as our guest and I am very happy we were able to help you with your conference call.

Laurel, Md.
Reviewed 12 August 2016

I wasn't able to enjoy the stay very long because we were only here 10 hours. But it was an enjoyable 10 hours. The breakfast was very good and I like the TVs in the lounge area. The price of the water and soda was very reasonable.

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Helpful?
Thank Harold S
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

Thank you for taking the time out of your busy day to provide great feedback. I am so pleased to hear you enjoyed your stay with us. Thank you again for the kind compliments.

Freeport, Illinois
Reviewed 6 August 2016

Clorox wipes in room so that customers may wipe down surfaces. Tell people about internet. Tell people about hot food/syrup. CLEAN bathrooms, ours had a HUGE spitball on the inside of bathroom door which looked to have been there for a long time....and maybe generations to come.

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Thank Blake K
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

Thank you for letting me know as we take cleanliness very seriously. Our team should have informed you about our complimentary wireless internet and a premium internet for purchase. I will be sure to speak with the team during guest arrivals.

Peoria, United States
Reviewed 31 July 2016

The room was clean rooms and so was the lobby, quiet, good value, staff was efficient and friendly with check in and check out, good complimentary breakfast, decent location near restaurants and shopping.

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Thank Gregory R S
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

Thank you for your time and feedback! It is our goal to ensure your happiness while being our guest!

Atlanta
Reviewed 31 July 2016

From the early check ins. To the late check outs. Super friendly and extremely accommodating. Rooms are clean and they Are pet friendly!!! Thanks for making my stay comfortable. Definitely will be back.

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Thank 307cookie2016
Lori V, General Manager at Hampton Inn Chicago-Carol Stream, responded to this review

Thank you for your time and feedback! It is our goal to ensure your happiness while being our guest!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Enjoy your stay at the Hampton Inn Chicago-Carol Stream hotel, located off North Avenue just 3.5 Miles west of Interstate 355. Situated in DuPage County between the cities of Wheaton and Carol Stream, Illinois, this hotel is within 5 miles of Wheaton College, Central DuPage Hospital, Center Ice of DuPage and four tournament-quality golf courses. Visit the estate and admire Civil War memorabilia at Wheaton's Cantigny Park, tour the Billy Graham Center Museum on the college campus or spend an afternoon at Lynfred Winery. ... more   less 

Additional Information about Hampton Inn Chicago-Carol Stream

Address: 205 W North Ave, Carol Stream, IL 60188-2051
Region: United States > Illinois > DuPage County > Carol Stream
Price Range: RM411 - RM612 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Chicago-Carol Stream 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Hampton Inn Chicago-Carol Stream Hotel Carol Stream
Hampton Inn Carol Stream
Carol Stream Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Chicago-Carol Stream staff and other travellers.
3 questions
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Bellwood, Illinois
over a year ago
Bellwood, Illinois
over a year ago

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Questions? Get answers from Hampton Inn Chicago-Carol Stream staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tell them you want a room that has a bathroom like the photo on the hotel's web site.”
 of 5 bubbles DanielaE1, 2 Jan 2017 | Read review
“We were on the third floor away from the road and it was very quiet.”
 of 5 bubbles MarshaW899, 7 Jun 2016 | Read review
“If you're looking for a suite and the view is important, ask about the location and your view to be sure that you're not disappointed.”
 of 5 bubbles Helenthetraveller, 14 Jan 2016 | Read review
“Excellent choice and affordable price. Not far from Chicago”
 of 5 bubbles juanl774, 1 Sep 2015 | Read review
“Hotel is placed well off highway so not a problem No close neighbors”
 of 5 bubbles jimf8, 1 Jul 2015 | Read review
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