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All reviewsstayed heretypical fareoatmealuniversity of illinoisnice stayroom was cleanmarriott pointswell maintained and cleanindoor poolone night staybreakfast attendantthird floorchecking inbed and pillowscourteous staffhotel is locatedcomfortable hotel
After nearly 9 hours of driving on my own, Monique at the front desk was a welcome surprise. Personable and pleasant, she made me feel so special. The room was spotless and the bed super comfortable. The next morning checkout was a breeze. The lady...More
The hotel was a bit hard to find but the front desk help us. Check in was smooth and the room was clean. At breakfast I heard the attendant coughing a lot while making breakfast. I also observed people eating that seemed to possibly be...More
This is an older version of Marriott's Fairfield Inn and Suites thus the lobby area is not the best representation of what a newer Fairfield provides. Checking in was quick and efficient. Our queen/queen room was clean, the beds comfortable, three pillows per bed, and...More
A quick one night stay for an event nearby. Pricing was quite nice at under $100 for the evening. Parking was free. Located near several eateries and stores. Check-in was friendly. Room was a sufficient size for two people. TV a bit small for the...More
We stayed just one night and we slept great! Good beds, quiet hotel, good breakfast, indoor pool, gym, free w-fi and parking. Very clean, no complaints at all! We checked in at 2:00 PM without any trouble.
Response from TMIHospitality | Property representative |
Thank you for your comment. I'm very sorry to hear that you had a negative experience at our hotel. We strive to give our guests an exceptional experience, and it is apparent we came up short. Please contact... More
Thank you for your comment. I'm very sorry to hear that you had a negative experience at our hotel. We strive to give our guests an exceptional experience, and it is apparent we came up short. Please contact me at the hotel if you would like to discuss your stay further. Any details would help us ensure that future guests do not have the same experience. I hope that we will have a chance to make up for this.