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Unique Suites Hotel

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Unique Suites Hotel
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56 Reviews from our TripAdvisor Community

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Showing 56: English reviews
Munich, Germany
Reviewed 21 April 2016

I found myself traveling last minute to Charleston for a funeral and booked this hotel thinking it was the Midwest's version of a Boutique hotel. What I found was a room which one has to kick the door to open, slam the door to close, greeted with a musty smell, old tired furniture, topped off with a moldy shower. I...

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Helpful?
Thank Sailingbill63
David K, General Manager at Unique Suites Hotel, responded to this review

Thank you for your patronage and your input. Our team was glad to be of service and I do apologize for your inconvenience. Our property has undergone extensive renovations including complete renovations of 56 of our 77 rooms as well as complete renovations of our Lobby, Restaurant, Lounge and Banquet Facilities. Our Executive (Renovated) Rooms feature Sealy Pillow Top Mattresses,...

Chicago, Illinois, United States
Reviewed 8 March 2016

We recently stayed at this hotel(2nd time) , and have found that EVERYTIME we stay, the sfatf is more than welcoming , warm, and willing to help and accommodate you to whatever your needs are. Seeing as Charleston is a small town place, this hotel is cozy and VERY clean and well kept. We have my daughters Eastern sorority event...

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Helpful?
Thank Lorri R
David K, General Manager at Unique Suites Hotel, responded to this review

We greatly appreciate your kind words and your patronage. Our team is dedicated to making your stay truly enjoyable and we look forward to being of service in the future. Respectfully, David Kirsch General Manager

Casa Grande, Arizona
Reviewed 24 February 2016

Checked in early to beat a snow storm. The front desk staff was pleasant. The lobby area looked inviting. The rooms we clean, but very outdated, outside access only. The power went out several times. Not the best place to ride out a storm.

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Helpful?
Thank Maria B
David K, General Manager at Unique Suites Hotel, responded to this review

We thank you for your feedback and your patronage. Our facility has undergone extensive renovations and modernization to meet the needs of today's travelers. We do feature exterior entrances to our rooms which most of our guests find charming and convenient. We are a safe and secure property located in a very peaceful neighborhood. We regret the temporary county wide...

Sullivan, Illinois
Reviewed 10 February 2016

We had to spend the night unexpectedly at the last minute and quickly made a reservation by phone to the property. Staff very helpful. Out check in was quick and friendly. Beds were comfortable, pillows great. On a cold night we had plenty of heat in the room to keep us warm. Checkout was quick and friendly. We recommend this...

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Helpful?
Thank copterpilot68
David K, General Manager at Unique Suites Hotel, responded to this review

We appreciate your gracious words about our friendly staff - we are interested in making your experience and the experience of all of our guests enjoyable and one which you would repeat. Respectfully, David Kirsch General Manger

Illinois
Reviewed 5 February 2016

The bathroom smelled like back-up drains. The front desk person was pleasant, but I would look elsewhere for accommodations. This is very high-priced for the area. The restaurant is very mercurial and much of the food lacked seasoning and flavor. Adequate parking. Chairs in bar were very uncomfortable and encouraging drinking up and leaving quickly.

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Helpful?
Thank Karly3
David K, General Manager at Unique Suites Hotel, responded to this review

Thank you for sharing your experience. We are dedicated to making your visit truly enjoyable and we have a caring and professional staff who have your comfort at heart. We apologize your room was experiencing a problem and would have gladly made another room available immediately or had our maintenance staff address the issue. Our facility has undergone extensive renovation...

Florida
Reviewed 21 September 2015

We travel to Illinois often these days to take care of my parents. Unique Suites is always kind and accommodating. This trip especially. David is great to work with and we really appreciated their help and concern during our visits. I would highly recommend staying at Unique Suites when traveling to Charleston, IL. The staff and rooms are great. We...

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Helpful?
1Thank Bridgette W
David K, General Manager at Unique Suites Hotel, responded to this review

Please accept our gratitude for your glowing words and know that we are dedicated to providing you and every guest an exceptional experience. It is truly our pleasure to be of service. Respectfully, David Kirsch General Manager

Joliet, Illinois
Reviewed 30 July 2015

This is a great option for the Mattoon/Charleston area. The rooms are small in size but huge in style. It feels like a great mix between old school size and modern style. We had three rooms and everyone enjoyed the stay. We will stay again.

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Helpful?
1Thank MAmant3319
David K, General Manager at Unique Suites Hotel, responded to this review

Thank you for your kind words and your patronage. It is our pleasure to be of service and want you and all of our guests to have a truly enjoyable stay. Respectfully, David Kirsch General Manager

Macomb, il
Reviewed 23 July 2015

This is an older complex. From its appearance probably a 1970's Holiday Inn. Has outside entrances to each room. The rooms had obviously been recently updated and had a mini fridge and microwave. Very good beds. The grounds are beautiful with a running water feature and flowers everywhere. New large kidney shaped pool abd landscaped deck with adjacent seating around...

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Helpful?
Thank Bruce B
David K, General Manager at Unique Suites Hotel, responded to this review

The Staff and Management of the U Hotel thank you for your patronage and your sincere comments. It is our pleasure to be of service to you and all of our guests. We have undergone extensive renovations and modernization with you in mind. Respectfully, David Kirsch General Manager

Reviewed 11 June 2015 via mobile

At first I was hesitant about staying as I was staying in a non refurbished room, but the others were above my budget, still not too pricey for the ammenities though. Arrived early, with no trouble getting an early check in, which I was so thankful for after my almost 3 hour drive and knowing I'd be spending the next...

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Helpful?
2Thank Dana T
David K, General Manager at Unique Suites Hotel, responded to this review

Thank you for taking your time to share your experience with us. It is our pleasure to be of service and whether you are staying in our Executive (Completely Renovated) or our Standard (Partially Renovated) Rooms, we strive to provide you and all of our guests the best in style, comfort and service. Thank you again for your patronage. Respectfully,...

Minnesota
Reviewed 24 April 2015

Making a college visit - arrived late, room was nothing fancy but was clean. Breakfast was nothing special, average to other hotels. Not too many places to stay, they would benefit by putting a little more into rooms & breakfast

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Helpful?
Thank familytraveler812
David K, General Manager at Unique Suites Hotel, responded to this review

Thank you for your input - we appreciate it and use it to improve our services and our selves. Our facility has undergone extensive renovations and modernization - our Executive Rooms have been completely renovated and our Standard Rooms have undergone cosmetic improvements and feature the same new pillow top mattresses and new carpeting as our Executive Rooms. Our Complimentary...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Unique Suites Hotel Is Now Charleston's Premier Lodging Choice Having Undergone A Million Dollar Renovation During The Fall & Winter Of 2011. Our Executive Rooms Feature Pillow Top Beds, 32” Flat Screen TV, Refrigerator, Microwave, Coffee Maker & Ironing Station. Complimentary Amenities Including High Speed WIFI, Local & Long Distance Telephone Calls, Cable Television, Continental Breakfast, Local Newspapers, Fitness Center & Seasonal Outdoor Heated Pool. Pet Friendly, Guest Laundry & Vending. Exquisitely Appointed Banquet & Meeting Rooms (Banquet Seating for 300+). Locally Owned, Unique Suites Hotel Offers Style, Comfort & Service. A Full Service Restaurant Is Currently Under Construction Within The Hotel. ... more   less 

Additional Information about Unique Suites Hotel

Address: 920 W Lincoln Avenue, Charleston, IL 61920-2427 (Formerly Worthington Inn)
Region: United States > Illinois > Charleston
Price Range: RM446 - RM504 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Unique Suites Hotel 2.5*
Number of rooms: 77
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Also Known As:
Unique Hotel Charleston
Worthington Hotel Charleston
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Questions & Answers

Questions? Get answers from Unique Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go with the suite. The regular rooms are tiny.”
 of 5 bubbles D7693GZkaties, 8 Aug 2016 | Read review
“Try the Hampton Inn or another location”
 of 5 bubbles Sailingbill63, 21 Apr 2016 | Read review
“North rooms are close to highway.”
 of 5 bubbles Karly3, 4 Feb 2016 | Read review
“Rooms on the far west side are quieter.”
 of 5 bubbles 494bridgettew, 21 Sep 2015 | Read review
“There is no good room book somewhere else”
 of 5 bubbles 981michaelt, 23 Apr 2015 | Read review
5 of 5