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Hampton Inn & Suites Chicago - Downtown

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#44 of 186 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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Hampton Inn & Suites Chicago - Downtown
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2,285 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Chicago - Downtown
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Showing 2,129: English reviews
Lannon, Wisconsin, United States
Reviewed 18 November 2014

This was the very best hotel I have ever stayed at! It was absolutely beautiful. It was immaculate and appeared to be brand new! The beds, pillows, and linen were luxurious. The best sleep I have ever had in a hotel. The two restaurants that were attached were amazing. The food was outstanding.The complimentary hot breakfast was impressive. There was...

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1Thank Jill T
Alex S, Guest Services Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Jill T , I want to THANK YOU for your lovely review on your recent experience here with us! All your kind words will be passed along to the rest of the team! Every single team member goes above and beyond and takes great pride in providing stellar service to each and every guest. Almost every single housekeeper has worked...

Reviewed 17 November 2014 via mobile

We stayed 6 days at this hotel and we had a great experience! I knew after reading reviews to ask for a quieter room on a high floor away from the fire station and room 1030 was great for us! It was a 2 bed suite with kitchenette that was spacious and very clean. Staff was friendly and helpful. Loved...

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Thank SofIeGirl
Alex S, Guest Services Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

SofIeGirl, Thanks for choosing us here at The Hampton Inn & Suites! We appreciate you taking time out of your day to write such kind words about your recent experience! I am happy to read that your 2 double bed suite was up to your standards and that the Hampton team provided you with helpful friendly service. We strive to...

Columbus, Ohio
Reviewed 15 November 2014

Hotel was warm and inviting. All personnel were great it was also very clean. The rooms were spacious and accommodating w/ an awesome comfy bed. Breakfast was served at no charge which is standard but was also very good. Accessible to a lot and was well enjoyed. Thanks

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Thank ghixson813
Alex S, Guest Services Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

ghixson813 , I am happy to hear that you thoroughly enjoyed your recent experience with us. Thank you for taking the time to write a review! I really like the fact that you described this team as warm and inviting! I have to agree on the comfort a Hampton bed brings! I've stayed at other Hilton properties and I as...

Albany, New York
Reviewed 14 November 2014 via mobile

Great hotel in great location. Safe to walk around at night. 10 min walk to subway. Definitely a must stay. Plenty of places to eat. Gino's pizzeria is 3 blocks down the street. Michigan Ave 4 blocks away. Great view of skyline. Staff was very courteous at check in. Free coffee also a major plus

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Thank Erock52
Alex S, Guest Services Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Erock52 , Thanks so much for taking the time to write a review on your recent experience! I am happy to hear that you enjoyed your time with us! You hit the nail on the head when you mentioned the central location of our hotel. Being here in the River North, Chicago Downtown area we are close to wonderful restaurants,...

State College, PA
Reviewed 12 November 2014

Loction is great. Staff is exceptional. Rooms - I think the bathrooms could use a little help. My worst experience was that the cleaning staff left my room door ajar. I came back after Pack Expo Trade Show to a dark room, with an opened door. In hindsight I never should have entered that room. Lesson learned, and fortunately the...

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3Thank TravelingBZ
Alex S, Guest Services Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Beth D , First, I would like to thank you for taking the time to write a review on your recent experience here with us at The Hampton Inn & Suites- Chicago Downtown. Secondly, I would like to sincerely apologize for the incident that occurred while you were here. This has been brought to the attention of all the department...

Virginia Beach, VA, United States
Reviewed 10 November 2014

I arrived well before the posted check in time. The front desk staff was very thoughtful, polite and personable. They are the best ambassadors for Hampton Inn hopsitality I've encountered in a long time.

Review collected in partnership with Hampton
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Thank Linda E
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello Linda, I wanted to thank you for taking the time to leave us a review and also for the great compliments about our staff. It means so much to hear our guests say things such as that. I believe they are the example of exceptional service that isn't always present at chain hotels. Every member of our staff cares...

Lebanon, Ohio
Reviewed 10 November 2014

I got in and checked my car at a rate of $55 per day... I would think for a hotel guest they could cut me a little bit of a deal but $55 is about going rate for anywhere in Downtown Chicago. Check in was a breeze, standard and quick...Identification, AAA card, HH Number, Credit Card, room key. Room was...

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1Thank DWJNewman
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey DWJNewman, Thank you for sharing your experience with us as well as your feedback. I'm pleased to her that you liked the room and that the check in & process went smoothly for you. Our staff are really great and make things as simple as possible for our guests. I'm sorry about the parking prices as they're higher than...

Deerfield, Illinois
Reviewed 10 November 2014

I stayed here in a 2 bedroom suite with my adult sons to enjoy a celebratory weekend in downtown Chicago. Hampton Inn and Suites is a perfect location, within a mile of the Metra train stations, Rush Street, Michigan Avenue, with close proximity to Navy Pier and a cab ride away from the museum campus. Lots of restaurants, bars, and...

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Thank Kim N
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey Kim, Thank you for both sharing you experience with us and making us part of your celebratory weekend. I'm glad you enjoyed your experience with us and the great suite you had. Our location is prime and from the sound of it you were able to take full advantage of that! I hope we can have you back again...

Sydney, New South Wales, Australia
Reviewed 8 November 2014

It's not the Ritz in Paris but you get good value. Rooms all work and bed is comfy. A bit noisy with street traffic (even on the 11th floor) but very convenient. Breakfast is included but mobbed during football season. Staff very helpful and cheery. Worth a look if you have a limited budget.

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Thank Les M
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello Les, i appreciate you taking the time to leave us such a nice review of our hotel. I would agree, we are one of the best values in the city (especially in River North). We have an incredibly friendly staff, and our beds are incredibly comfortable! Youre right, breakfast does get swamped on the weekends during football season around...

Great Bend, United States
Reviewed 5 November 2014

I stayed at the Hampton Inn Chicago-Downtown at the end of October for a conference at another Chicago hotel, and Hampton was perfect for my trip! Everything I wanted to do and see was within walking distance, and the staff was super friendly, constantly drawing on my map and giving me directions. The only downside to the hotel is that...

Review collected in partnership with Hampton
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Thank Karly L
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello Karly, Thanks for all the great compliments, taking the time to leave us a review, and for sharing your experience with us! Im pleased to hear that you enjoyed your time here, and I hope you enjoyed the conference in town as well. I'm glad you brought up the firestation and the ear plugs. We do our best to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience downtown Chicago from our Hampton Inn & Suites Chicago - Downtown hotel. Located in the heart of trendy River North neighborhood, you're in the ideal location to Chicago's entertainment, shopping and dining venues, with easy access to Navy Pier and Michigan Avenue shops. Explore the Loop's business and theater districts, or discover Field Museum, Adler Planetarium or Shedd Aquarium with your kids during your stay. Start your day with the convenience of Hampton's free hot breakfast. Enjoy free WiFi throughout the hotel. We offer a fitness center, indoor swimming pool, whirlpool and dry sauna. End the day with a reservation at Ruth's Chris Steakhouse connected to our hotel by sky bridge. ... more   less 

Additional Information about Hampton Inn & Suites Chicago - Downtown

Address: 33 West Illinois St, Chicago, IL 60654-4957
Region: United States > Illinois > Chicago
Price Range: RM484 - RM1,382 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Chicago - Downtown 3*
Number of rooms: 230
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Hotels.com, TripOnline SA, Hotwire, Travelocity, Evoline ltd, Booking.com, Cheap Tickets and HotelQuickly so you can book your Hampton Inn & Suites Chicago - Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn & Suites Chicago - Downtown Hotel Chicago
Hampton Inn And Suites Chicago - Downtown
Hampton Inn Chicago Downtown
Chicago Hampton Inn
Hotel Style:
#12 Best Value Hotel in Chicago
#16 Family Hotel in Chicago
#26 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Chicago - Downtown staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Chicago - Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on 9th floor, nice big window that faced the back of the Trump building. No problem with noise at all. Beds very comfy!”
 of 5 bubbles sdpeoples81, 13 Feb 2017 | Read review
“Opt for a King mini suite facing the alley”
 of 5 bubbles catsforkids, 12 Feb 2017 | Read review
“We were on the 11th floor, which was pretty quiet!”
 of 5 bubbles 304heathers, 25 Jan 2017 | Read review
“Get a room with view of ILLINOIS STREET”
 of 5 bubbles 784roya, 20 Jan 2017 | Read review
“Some guests have complained that the fire station next door can be a disturbance, but we didn't find that a problem.”
 of 5 bubbles ottos649, 6 Jan 2017 | Read review
5 of 5