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Hampton Inn & Suites Chicago - Downtown

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#44 of 185 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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2,218 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Chicago - Downtown
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Showing 2,064: English reviews
Chicago, United States
Reviewed 25 August 2014

Very Nice Complimentary Breakfasts, including eggs, waffles, meats, oatmeal, yogurt, fruits, and pastries. Good coffees and available all day. Good location, close to mix of restaurants, shopping, and lakefront. Some nighttime noise from close by fire station, but comfortable rooms and very good service.

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Helpful?
1Thank Tom R
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey Tom, Thank you so much for the great review of our hotel and for sharing your experience with us! You highlighted the 3 best things about our hotel (in my opinion). The (great) complimentary breakfast, our prime location, and especially our amazing outgoing staff truly make us a special Hampton Inn. When people thing Hampton Inn our hotel is...

London
Reviewed 24 August 2014

I picked this hotel primarily for its central location and also the size of the room/suite. It didnt disappoint on both counts. The front desk staff were very helpful and geve good advice on restuarants, sights and even jazz clubs. Staff elsewhere in the hotel were very friendly, particularly in the breakfast room, where they were also quick to apologise...

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Helpful?
Thank JSM8
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello JSM8, I'm glad to hear you enjoyed your experience with us! Its always nice when our guests read the reviews online, see the quality of the hotel/staff we have, and we meet or exceed those expectations. Thank you so much for sharing your experience with us and for being so patient with our breakfast. We do our best to...

Bonita Springs, United States
Reviewed 24 August 2014

I moved away from Chicago 3 years ago; this time visited for business. Needed to go to the suburbs the next day, but wanted to stay in the City on a beautiful Chicago night. This is a perfect location. Walk to Michigan Avenue, great restaurants, pubs, rental cars. Friendly staff.

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Helpful?
Thank Darla H
Alex S, Guest Experience Mamager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello Darla, Thank you so much for sharing your experience with us! I'm glad to know you enjoyed your time here. It must be nice coming back to such a great city. You made the right decision staying here and going out to the suburbs for work. Its easy to get on the highway from here, or even the train...

Schoharie, NY, United States
Reviewed 22 August 2014

This hotel is well situated a block from the Grand/State red line subway station, allowing easy access to tourist attractions throughout the city. The room was clean and neat and comfortable and my grandson and I enjoyed the pool. There's a supermarket a block away and a free trolley to Navy Pier at the nearest corner. It was a perfect...

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Helpful?
1Thank John P
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey John, Thank you for sharing your experience with us and for the great review! Your comments pretty much summed up how awesome our location is. Right near transportation that will take you all over the city and the free trolley to Navy Pier. It makes getting around a breeze, and not only saves you money but makes your vacation...

Elkhorn, United States
Reviewed 19 August 2014

For the price of the room per night I definitely felt that I didn't get a very nice room. I was near the elevator and you can hear that run all night long. I was expecting a bit more from the pictures that were provided. They need to update their database with more recent pictures.

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Helpful?
Thank Eric P
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey Eric, Thank you so much for taking the time to to leave us a review and for sharing your feedback with us. I sure hope you enjoyed your experience with us outside of the items your brought up. If you decide to stay with us again please contact me directly and I will make sure to give you a...

Chevy Chase, Maryland
Reviewed 16 August 2014

Hampton Inn & Suites Chicago Downtown is located near key sights. We walked or took the bus practically everywhere. Staff were mostly very helpful (except for the check in staff who was very rude). Complimentary breakfast was fine for our family's needs (scrambled eggs, sausage, biscuits and sausage gravy, oatmeal, muffins, bagels, fruits, etc. The major problem we had was...

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Helpful?
Thank Nancy K
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello Nancy, I appreciate you taking the time to leave us a review and for all of the great compliments. Im pleased to hear that you liked our hotel and staff. Thank you for mentioning your interaction with one of our associates during your check in. I will make it a point to speak with them and address your comments....

North Andover, Massachusetts
Reviewed 16 August 2014

Clean room, VERY comfortable bed and great location. Our suite had the shower and toilet in the bathroom, and the sink outside the bathroom, which is always convenient. I'm a light sleeper, so i could hear the fire sirens al night long, but the rest of my family slept through them. We were on the 10th floor, so having a...

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Helpful?
Thank LooseEnds
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello LooseEnds, I wanted to thank you for taking the time to leave us a review of our hotel. I'm happy to hear that you liked our rooms and our breakfast too. Its good that you booked a suite, as they are the most spacious rooms in our hotel and such a great value. Our breakfast, like you said, offers...

valrico, fl
Reviewed 15 August 2014

Stayed her for two nights Fri/Sat. Booked because it was no to far from Wrigley Field and North of the River. The hotel was clean and staff very helpful. The MAJOR drawback was it is located directly next to a firehouse. Sirens every 20 minutes......enough said

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Helpful?
2Thank jhsunforfun
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello, Thank you so much for taking the time to leave us a review! Our location is great for just about everything, and getting to Wrigley Field is a breeze. I take the Redline train there everyday for work, and the commute is so simple and fast! I hope you enjoyed the game and saw a Cubs win (they're rare,...

Toronto, Ontario
Reviewed 15 August 2014

This centrally located hotel as just what we were looking for. The room was quite small, but it was nicely furnished. The breakfast was great...lots of variety and some healthy choices too (fruit, porridge, boiled eggs). The pool was a decent size, although it was a bit on the cold side. Right off the pool is a really nice patio...

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Helpful?
2Thank jewel_leaf
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello Jewel_leaf, Thank you so much for the awesome review of our hotel and for the great comments about our hotel! Youre right were located right in the middle of everything so it makes getting around so easy. Im happy you read the reviews in advance and asked for a quieter room. If only everyone read trip advisor reviews the...

North Royalton, United States
Reviewed 14 August 2014

Stayed at Hampton Inn & Suites for a weekend visit with our daughter who lives in Chicago. Great location for our purposes and the hotel itself was ideal. Normally stay at one of the smaller boutique hotels but enjoyed this as much if not more. Great suite which was very quiet and quite comfortable. will come back again.

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Helpful?
1Thank Dan G
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello Dan, Thank you so much for the feedback and the great review. Im happy to hear you enjoyed your experience with us, and that although you typically stay in smaller boutique hotels its good to know we had a nice feel being a Hampton. Our suites are quite large and with our staff as great as they are it...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience downtown Chicago from our Hampton Inn & Suites Chicago - Downtown hotel. Located in the heart of trendy River North neighborhood, you're in the ideal location to Chicago's entertainment, shopping and dining venues, with easy access to Navy Pier and Michigan Avenue shops. Explore the Loop's business and theater districts, or discover Field Museum, Adler Planetarium or Shedd Aquarium with your kids during your stay. Start your day with the convenience of Hampton's free hot breakfast. Enjoy free WiFi throughout the hotel. We offer a fitness center, indoor swimming pool, whirlpool and dry sauna. End the day with a reservation at Ruth's Chris Steakhouse connected to our hotel by sky bridge. ... more   less 

Additional Information about Hampton Inn & Suites Chicago - Downtown

Address: 33 West Illinois St, Chicago, IL 60654-4957
Region: United States > Illinois > Chicago
Price Range: RM426 - RM1,334 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Chicago - Downtown 3*
Number of rooms: 230
Reservation Options:
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Also Known As:
Hampton Inn And Suites Chicago - Downtown
Hampton Inn & Suites Chicago - Downtown Hotel Chicago
Hampton Inn Chicago Downtown
Chicago Hampton Inn
Hotel Style:
#13 Best Value Hotel in Chicago
#16 Family Hotel in Chicago
#26 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Chicago - Downtown staff and other travellers.
33 questions
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Questions? Get answers from Hampton Inn & Suites Chicago - Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all we had rooms were without any noise problem”
 of 5 bubbles KSLabgirl, 4 Dec 2016 | Read review
“Suites are wonderfully spacious...corner suites have large windows, full size fridge, cooktop and microwave”
 of 5 bubbles lovelifelovetravel, 2 Dec 2016 | Read review
“Our 12th floor room had a very weak flush (toilet)”
 of 5 bubbles bethh809, 27 Nov 2016 | Read review
“Use Hilton's online system and pick your own room.”
 of 5 bubbles TomL812, 1 Nov 2016 | Read review
“Corner room was away from floor traffic and a suite”
 of 5 bubbles 550aileenb, 11 Oct 2016 | Read review
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