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Hampton Inn & Suites Chicago - Downtown

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#42 of 187 Hotels in Chicago
Certificate of Excellence
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Hampton Inn & Suites Chicago - Downtown
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2,311 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Chicago - Downtown
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Showing 2,155: English reviews
London, United Kingdom
Reviewed 3 November 2014 via mobile

This hotel is in a superb location for everything in Chicago. Walking distance to public transport and plenty of restaurants/bars nearby. Only downsides are the noise outside (you can get earplugs at reception for free), and the breakfast quality is a bit disappointing. Plastic plates and cutlery aren't environmentally friendly at all; that's a black mark in my book sorry

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1Thank Chizzamerica
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello, I wanted to thank you for taking the time to leave us a review, and also for sharing your great feedback! I'm glad our location worked out well for you. You're right, were surrounded by the cities best bars and restaurants. I'm sorry to hear that the breakfast wasn't to your liking. We rotate our hot breakfast items so...

NE Ohio
Reviewed 3 November 2014

We had a really good experience at this hotel. The front desk staff was very helpful, from giving directions to finding us a bottle opener. They also let us check in early, which was greatly appreciated. The room was very clean, and the breakfast was good. The location of the hotel was also really convenient. We walked all over the...

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Helpful?
Thank annc123
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey Annc123, Thank you so much for taking the time to leave us such a great review, for the compliments, and sharing your experience with us. Our location is prime and perfect for visiting Chicago. I'm glad you were able to interact with our staff. They're truly great, and are here to ensure you enjoy your time with us. hopefully...

Boise
Reviewed 30 October 2014

This is a great hotel to stay at in Chicago. It's expensive for what you get but all hotels in the area are the same price or more. Some people with rooms facing the street complained about the street noise. I stayed for 6 nights in July and had a room not facing the street and it was very quiet,...

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Helpful?
Thank KellyR887
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey Kelly, Thanks for the great review of the hotel! I appreciate you sharing your feedback with us and for offering suggestions to future guests. You're right, the interior rooms are much more quiet and I always suggest that our lighter sleepers request one. Our breakfast and especially our staff make the visit great. A hearty breakfast and an outgoing...

Reviewed 27 October 2014

I was in town for business and I could not find anything bad to say about this hotel. Location is great: just two blocks from the subway, and 3 from Michigan Avenue. The staff is really kind, and even the lady who cleaned my room left a little note wishing a nice stay when she left. The pool is very...

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Helpful?
Thank AlejandroVM
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey Alejandro, I appreciate you taking the time to leave us a review and for sharing your feedback with us. I'm pleased to know that you enjoyed your experience with us and I hope your business in town went well. Our location, and staff are what make our hotel really great. Our housekeeping staff gets overlooked sometimes, but each and...

Wolfville, Canada
Reviewed 27 October 2014

The location of this hotel was great for what we wanted to do, which was explore downtown Chicago. The central location meant we could walk just about everywhere, especially during the day (we did take cabs at night unless we were in the immediate vicinity). The staff were friendly, the rooms/beds comfortable, and the ear plugs were appreciated to address...

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Thank ToTravelIsBrilliant
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Greetings ToTravelisBrilliant, I wanted to thank you for taking the time to share your experience with us and providing us with some feedback. First off, I would like to sway you to come back again in the future. Coming from a quiet town myself and now living downtown, the noise has always been an issue for me. However, we have...

Lincoln, United States
Reviewed 23 October 2014

Great hotel with helpful staff. Fire trucks the first night were annoying, but after that you slept right through them. Enjoyed how close you are to everything and what an easy walk it was to anything you wanted to get to.

Review collected in partnership with Hampton
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Thank Jeff W
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello Jeff, I appreciate you taking the time to leave us a review and for sharing your experience with us. I'm pleased to hear that you enjoyed your time here. Our location and staff are two of the best qualities about our hotel and truly make your time in town so much better. I hope you had a safe trip...

Phoenix, Arizona
Reviewed 22 October 2014

I booked this hotel for a group of friends who were flying in from all over the country for a long weekend. We had two suites, which were a living room, dining room, full kitchen and a separate bedroom. The layout was great because of the amount of room we had. It also had an extra vanity in the bedroom...

Review collected in partnership with Hampton
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Thank acdehart
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey acdehart, Thank you for taking the time to leave us such a great review of the hotel! I'm happy you enjoyed your experience with us. Our suites are great and especially the corner suites that you had. They're so spacious and really such a great deal. I always tell people they're bigger than most apartments downtown, and perfect for...

Cincinnati
Reviewed 20 October 2014

Nice stay for a weekend in Chicago. Able to park our car for the weekend and then relax and enjoy the weekend. Two moms had adjoining rooms and traveled with 4 teenage girls. The location was within walking distance of many things and a 3-day bus hopper pass is perfect to save your feet. The hotel has a nice selection...

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Thank XUMOM
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello Xavier Mom, Thank you so much for taking the time to leave us a great review! I'm pleased to hear that you enjoyed your experience with us. Our adjoining rooms are perfect for families and friends wanting to be close. The hop on hop off trolleys are great for seeing the city as well as saving you from doing...

Reviewed 20 October 2014

We love the location, the consistent level of friendly service and the flavor the Firehouse provides. Close to public transportation. Any type of eatery is within walking distance. Enjoy. Parking is expensive in Chicago. The hotel's valet is average for area; however the hotel offers park and stay pricing some dates. Thank you.

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Thank John H
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey John, Thank you so much for the awesome review of the hotel and for coming back year after year! Customer loyalty means a lot to me and especially the feedback from returning guests. Our goal is to keep the same level of quality service over time if not improve and its good to know that weve done just that....

Phoenix, Arizona
Reviewed 19 October 2014

We have stayed here the last two years for the Chicago Marathon. The location is perfect to walk to the start line and to get to the buses for the expo. We also found that there are many sites to see in the area and a plethora of restaurants within walking distance. The hotel staff were pleasant when we checked...

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Helpful?
2Thank Karen A
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey Karen, I wanted to thank you for your loyalty to our hotel returning year after year and also for sharing your experience with us. I hope you did well during the marathon! I'm glad you were able to get an interior room. They're some of the quietest rooms in the city. Which is hard to believe given we're right...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience downtown Chicago from our Hampton Inn & Suites Chicago - Downtown hotel. Located in the heart of trendy River North neighborhood, you're in the ideal location to Chicago's entertainment, shopping and dining venues, with easy access to Navy Pier and Michigan Avenue shops. Explore the Loop's business and theater districts, or discover Field Museum, Adler Planetarium or Shedd Aquarium with your kids during your stay. Start your day with the convenience of Hampton's free hot breakfast. Enjoy free WiFi throughout the hotel. We offer a fitness center, indoor swimming pool, whirlpool and dry sauna. End the day with a reservation at Ruth's Chris Steakhouse connected to our hotel by sky bridge. ... more   less 

Additional Information about Hampton Inn & Suites Chicago - Downtown

Address: 33 West Illinois St, Chicago, IL 60654-4957
Region: United States > Illinois > Chicago
Price Range: RM620 - RM1,453 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Chicago - Downtown 3*
Number of rooms: 230
Reservation Options:
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Also Known As:
Hampton Inn & Suites Chicago - Downtown Hotel Chicago
Hampton Inn And Suites Chicago - Downtown
Hampton Inn Chicago Downtown
Chicago Hampton Inn
Hotel Style:
#14 Best Value Hotel in Chicago
#16 Family Hotel in Chicago
#26 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Chicago - Downtown staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Chicago - Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms are great, but the WiFi is not so choose an inner suite if you need WiFi.”
 of 5 bubbles rplove5662, 22 Mar 2017 | Read review
“Ask for an exterior room. The views are well worth putting up with street noise. Bring earplugs.”
 of 5 bubbles K2842PDkellyb, 13 Mar 2017 | Read review
“Higher floors have less noise”
 of 5 bubbles Ahmed Elsahn, 4 Mar 2017 | Read review
“corner suite has the best view...if you don't mind the sounds of the city!”
 of 5 bubbles gracejs8, 1 Mar 2017 | Read review
“We were on 9th floor, nice big window that faced the back of the Trump building. No problem with noise at all. Beds very comfy!”
 of 5 bubbles sdpeoples81, 13 Feb 2017 | Read review
5 of 5