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Hampton Inn & Suites Chicago - Downtown

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#44 of 186 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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Hampton Inn & Suites Chicago - Downtown
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2,289 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Chicago - Downtown
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Showing 2,133: English reviews
Holland, Michigan
Reviewed 22 September 2014

Location is great - right next to a firehouse was not. Our room seemed "tired" - not what I would expect from a Hampton. Breakfast area was large with good food selections. The pool and whirlpool and gym were very nice and clean. There is a very nice outdoor patio that no one used. What a shame. When the sirens...

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Helpful?
Thank Nicole H
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey Nicole, I appreciate you leaving us a review and for sharing your feedback with us. Im glad to know you were able to use the outdoor terrace as many of our guests are unaware that we even have it, and moving into the colder months it will sadly be closing. Its a shame to hear that we weren't one...

Florida
Reviewed 20 September 2014

We've stayed here twice. Central location, very reasonably priced. They do charge for parking if you're driving into the city. Close to the transit system and ALL touristy sites. Free breakfast. We had a junior suite - pull out couch with separate bedroom. Mini-fridge and microwave. We paid around $160/night. Can't beat it for the location.

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1Thank DianaP71
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello Diana, I appreciate the great review of our hotel and you taking the time to leave us a survey. I'm happy to hear that you enjoyed your experience with us. Its good that you were able to get one of our suites. Along with our great location, quality service, and competitive price it makes our hotel a win:win. I...

BERLIN, Germany
Reviewed 19 September 2014

I Would rate my stay as well and the service staff were exceptional in helping me find directions in the hotel and best of all locations in and our the hotel area. The roon service staff were professional and helpful in my questions, when one was not quite fulient in English. The imeadately sought help and my question anserwed.

Review collected in partnership with Hampton
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Helpful?
1Thank James S
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey James, I wanted to thank you for leaving us such a great review and also for sharing your experience with us. Its good to know that you enjoyed your time here. Our location and particularly our staff are really great. Its nice that you were able to see that for yourself first hand. I hope you had a safe...

Milton Keynes, United Kingdom
Reviewed 17 September 2014

Loved the room, pool was good, business centre worked. Outdoor terrace cool and Joe Fish restaurant ace, whilst pricey. Breakfast good choices if early and staff there very helpful. Please offer larger towels in bathroom..

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Thank Vikki S
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey Vikki, Thank you so much for taking the time to leave us a review and for the compliments. I'm happy you enjoyed your time with us and were able to take advantage of our great out door terrace. Many guests are unaware that its even there. However, I feed like its a really great area for enjoying the outdoors...

Reviewed 16 September 2014 via mobile

Great location, cannot be beat at all. Great room size, very clean, and everything. I would have given this hotel 5 stars, if it wasn’t for 2 things. First point, this hotel is very, and I mean, VERY expensive for a Hampton. $350 a night? That’s quite a lot! 2nd of all, the staff at the front desk are really...

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1Thank Avidtravellerbkk
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Sawadee krap avidtravelerbkk, I wanted to thank you for taking the time to leave us a review and also for the helpful feedback. I'm happy you enjoyed your time in the city and were able to take advantage of our great location. I'm sorry to hear about the rates during your time as our guest. Being as unbiased as possible,...

Detroit, Michigan
Reviewed 14 September 2014

We were fortunately upgraded to a mini suite when we checked in because we requested a quiet room. If you are looking for a quiet room because of the traffic and the fire station, then ask for a room facing the south side. Not much of a view but we didn't hear a thing during our stay. The breakfast area...

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2Thank TiCub33
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hey TiCub33, I wanted to thank you for leaving us such a great review and also for sharing your experience with us. I'm happy to hear that you were upgraded to a suite, and even better on the interior of the building. These rooms are probably some of the quietest in the city due to their location and placement on...

Reviewed 9 September 2014

Hampton downtown is a great location. You can walk to bars, restaurants, Michigan Avenue, etc. The only downside is if your room is on the South side of the hotel you will be right across the street from the fire station that runs a lot during the night.

Review collected in partnership with Hampton
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Thank 708jackr
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello 708jackr, I appreciate you taking the time to leave u a review and for sharing your comments with everyone. Youre absolutely right, our location is perfect. Many of the city's top rated restaurants are within a few blocks, as well as possibly the best bar scene in the city as well located behind us on Hubbard. I hope you...

Columbus, United States
Reviewed 4 September 2014

I love this hotel!! The location is great for sightseeing and shopping. Only two blocks from Orange line train stop. We flew into Midway and took the train to State & Lake stop off the train. The cost of the train one way is $3.00. The Staff was fabulous and breakfast was yummy! Only negative is the Fire Station is...

Review collected in partnership with Hampton
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3Thank Jody L
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello Jody, I wanted to thank you for taking the time to leave us such a great review! You happened to point out the 3 best things about our hotel. Our complimentary breakfast, amazing location, and incredibly outgoing staff make our hotel something special. Thank you for allowing us to be part of your labor day vacation! Glad you were...

Reviewed 2 September 2014 via mobile

We were staying for a concert valet was very quick to get the car when needed. The location was awesome. They had a great breakfast. We were quit pleased with the lack of noise at night being we were right in the middle of a big city. We can't wait to go back.

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2Thank Lynndunca
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello Lynndunca, Thank you so much for the awesome review of out hotel, and the great compliments! I'm glad you cant wait to come back, because we cant wait to have you back as our guests. I would like to say I love your photo, as an IU alum myself its nice to see IU grads and affiliates stay with...

Reviewed 1 September 2014

Loved the location and friendliness and helpfulness of the staff. Could hear the fire company that was close by, but you are in the middle of the city, so noises are to be expected! Howl at the Moon is right behind the hotel and very easy to walk to. There is also a free trolley to take you to Navy...

Review collected in partnership with Hampton
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1Thank 419danielles
Alex S, Guest Experience Manager at Hampton Inn & Suites Chicago - Downtown, responded to this review

Hello 419danielles, Thank you so much for the great words about our hotel and for taking the time to leave us a review! Our staff is one of the best in the city from our bellmen, front desk staff, to housekeeping. They truly care about our guests and you can see in in their interactions, so if pleasant to see...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience downtown Chicago from our Hampton Inn & Suites Chicago - Downtown hotel. Located in the heart of trendy River North neighborhood, you're in the ideal location to Chicago's entertainment, shopping and dining venues, with easy access to Navy Pier and Michigan Avenue shops. Explore the Loop's business and theater districts, or discover Field Museum, Adler Planetarium or Shedd Aquarium with your kids during your stay. Start your day with the convenience of Hampton's free hot breakfast. Enjoy free WiFi throughout the hotel. We offer a fitness center, indoor swimming pool, whirlpool and dry sauna. End the day with a reservation at Ruth's Chris Steakhouse connected to our hotel by sky bridge. ... more   less 

Additional Information about Hampton Inn & Suites Chicago - Downtown

Address: 33 West Illinois St, Chicago, IL 60654-4957
Region: United States > Illinois > Chicago
Price Range: RM493 - RM1,386 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Chicago - Downtown 3*
Number of rooms: 230
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Hotels.com, Evoline ltd and Booking.com so you can book your Hampton Inn & Suites Chicago - Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn & Suites Chicago - Downtown Hotel Chicago
Hampton Inn And Suites Chicago - Downtown
Hampton Inn Chicago Downtown
Chicago Hampton Inn
Hotel Style:
#13 Best Value Hotel in Chicago
#16 Family Hotel in Chicago
#26 Green Hotel in Chicago
#30 Business Hotel in Chicago
#44 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Chicago - Downtown staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Chicago - Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on 9th floor, nice big window that faced the back of the Trump building. No problem with noise at all. Beds very comfy!”
 of 5 bubbles sdpeoples81, 13 Feb 2017 | Read review
“Opt for a King mini suite facing the alley”
 of 5 bubbles catsforkids, 12 Feb 2017 | Read review
“We were on the 11th floor, which was pretty quiet!”
 of 5 bubbles 304heathers, 25 Jan 2017 | Read review
“Get a room with view of ILLINOIS STREET”
 of 5 bubbles 784roya, 20 Jan 2017 | Read review
“Some guests have complained that the fire station next door can be a disturbance, but we didn't find that a problem.”
 of 5 bubbles ottos649, 6 Jan 2017 | Read review
5 of 5