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All was good except the faulty air conditioning units. One room was hot, after 3 calls we had to suggest moving rooms at 1:30AM. The new room had a noisey fan the made a horrible noise every 10 minutes. Just horribly uncomfortable.
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We arrived about 5PM and checked in without incident. Our room was very clean and was a nice size. Very clean with a nice size bathroom. We stayed three nights and had no issues whatsoever. The wi-if was free and fast. We never heard any...More
Response from Timothy G, Manager at Hilton Garden Inn Chicago Downtown/Magnificent MileResponded 1 week ago
Dear Valued Guest,
Thank you so much for taking the time to share your comments regarding your recent stay. I was pleased to hear you specifically enjoyed our convenient location, the room size, cleanliness, Free Wifi connection, quite room for comfort and the great customer...More
This hotel was in a very good location, basically near everything possible and in walking distance of everything possible. It is even a few yards form the free city shuttle that can take you to Navy pier and other places, it just doesn’t get any...More
We have stayed here many times over the last 4 years and it has never been a disappointment. The location is great for what we enjoy doing in Chicago. We’ve took our 2 youngest grandsons on their own train trips to Chicago and had to...More
My family and I stayed at this location for a vacation. The hotel was very conveniently located to all of the shopping and sights that we were interested in. When we checked in Gabrielle was extremely helpful and. I’d like to thank her for helping...More