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Hilton Garden Inn Chicago Downtown/Magnificent Mile

Booking.comUS$445*
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#55 of 188 Hotels in Chicago
Certificate of Excellence
05/06/2017 06/06/2017
1 room 2 adults 0 children
US$522*
US$445*
US$522*
US$445*
US$522*
US$445*
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Hilton Garden Inn Chicago Downtown\/Magnificent Mile
Hilton Garden Inn Chicago Downtown/Magnificent Mile
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2,080 Reviews from our TripAdvisor Community

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Showing 1,943: English reviews
Start your review of Hilton Garden Inn Chicago Downtown/Magnificent Mile
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Oklahoma City, Oklahoma
Reviewed 3 days ago NEW

I stayed here for about 2 days. Check in was quick and easy. The man that checked me in was sincere and friendly. I decided to order room service later that night at noticed something strange. The same man that checked me in delivered my meal to me. I don't know if this is a regular service for Hilton Garden...

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Helpful?
Thank joemeglio77
Singapore
HOTEL’S FAVOURITE REVIEW
Reviewed 17 March 2017 via mobile

This is a great choice if you're in Chicago for business or leisure. I really appreciated the easy access to the Grand el station and ready walks to Michigan Avenue or way down to the lake. It's not a family hotel so I'd say it's more for singles, couples and maybe if you have older children. There is no hot...

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Helpful?
Thank Wai-Mun
About Hotel's Favourite Review
PerezicV, Front Office Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you so much for taking the time to share your comments regarding your recent stay. Our guests come to expect and deserve the best from Hilton brand and every comment, good or bad, helps us further better ourselves in service. I really appreciate your comment about having an overall good stay; and this lack of basic...

Kyle, TX
Reviewed 4 days ago NEW

Due to some logistics mistakes on my part, I found myself in quite the pickle. Violet, aka "The Risk Taker" had the solution and set me up with a room for my stay. Employee of the month status for her, If I had anything to say about it. Raise and bonus included. :D

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Helpful?
Thank beto_pwnage
Chicago, Illinois
Reviewed 5 days ago NEW

My mom, auntie and I spent a long weekend here in May. Service was Excellent! All the staff are friendly and helpful. Of special note was the assistance provided by Master Bellman Extraordinare Reggie!! He took great care of us. Exceptional. Next time I travel to Chicago I will stay here. Wonderful customer service ... staff really cares. Great location.

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Helpful?
1Thank Laurie2017May
Atlanta, Georgia
Reviewed 5 days ago NEWvia mobile

I am a HH Silver Medallion member and got 3 rooms on 5/12. I used my points (30,000) to book one of the rooms. Well checked my credit card and was charged for the room. In addition had another random charge for $124. The $124 was removed but not the $180 for the room. So now I'm out of the...

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Helpful?
1Thank DGMCCULL
Kitchener, Canada
Reviewed 1 week ago NEW

I traveled to this hotel May 6th for a bachelorette weekend. This hotel is in prime location for many local hot spots.I don't think we spent more than 10$ on a cab the whole weekend. Many places we could walk to from the hotel and it was very convenient. The rooms were simple but clean and the staff was very...

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Helpful?
Thank Scott E
Seattle, Washington
Reviewed 1 week ago NEW

Good business hotel with a nice fitness room. They have a small indoor pool which is nicely set up. We didn't use many of the hotel amenities except the fitness room so I don't know how good my review will be. The rooms were clean and well-appointed. The usual items but we appreciated the fridge. The cleaning staff were very...

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Helpful?
Thank ramaleew
san jose, United States
Reviewed 1 week ago NEW

Exceptional experience /will be back to Chicago soon and this is where I will stay. Super staff -great location- everything went nicely. The front doorman Reggie was Outstanding- he went above and beyond

Review collected in partnership with Hilton Garden Inn
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1Thank johnlW2743XL
Reviewed 1 week ago

Great room, comfy beds, great view, Staff was amazing, helpful, friendly. Centrally Located. Gabrielle was outstanding! She went above and beyond to make our Birthday weekend celebration memorable!!!!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 262yvonnes
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you so much for writing such a lovely review! We couldn't be more excited to hear such positive feedback - especially when it comes to our outstanding staff. I'll be sure to share your comments with our front desk staff and Gabrielle, whom I'm sure, will be happy to hear of the positive impact he's made...

Reviewed 1 week ago via mobile

My wife and I surprised our kids with a trip to Chicago and decided to stay here because of location and price. This hotel is conveniently located to the Navy Pier, great restaurants, and the aquarium(quick uber). This was our first time in Chicago and really enjoyed the hotel and the staff. The kids enjoyed the pool on the 12th...

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Helpful?
Thank Jonathan D
Timothy G, Hotel Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Greetings Valued Guest, Thank you so much for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn your appreciation of our hotels convenient location and the excellent customer service you received from our staff James; it’s always good to hear that we are meeting the expectations our...

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located just off the Magnificent Mile in the heart of downtown Chicago, the Hilton Garden Inn has everything you need, just where you need it!Enjoy juicy steaks and burgers right off the grill at Chicago’s very own Weber Grill or just relax with a drink at Smoky Joes Bar located inside the hotel. Keep caffeinated with our very own Starbucks located right in the lobby. Over 200 restaurants and bars including Rock Bottom Brewery, Harry Caray’s, Cantina Laredo Mexican Cuisine, and Chicago’s newest addition Michael Jordan’s Steakhouse are all within walking distance.Many of Chicago’s unique entertainment options are in our neighborhood like world famous Navy Pier, endless shopping on the Magnificent Mile, Second City Comedy Club, Comedy Sports, Chicago Theatre, Apollo Theatre and so much more. ... more   less 

Additional Information about Hilton Garden Inn Chicago Downtown/Magnificent Mile

Address: 10 E. Grand Avenue, Chicago, IL 60611-3506
Region: United States > Illinois > Chicago
Price Range: RM683 - RM1,818 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago Downtown/Magnificent Mile 3*
Number of rooms: 357
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Travelocity, Hotels.com, Orbitz, Expedia, Priceline, Hilton Hotels Direct, Cancelon, Evoline ltd, TripOnline SA, getaroom.com, HotelsClick, HotelQuickly and HRS so you can book your Hilton Garden Inn Chicago Downtown/Magnificent Mile reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel Chicago
Hilton Chicago
Hotel Style:
#33 Romantic Hotel in Chicago
#35 Business Hotel in Chicago
#35 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chicago Downtown/Magnificent Mile staff and other travellers.
28 questions
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Brandon, Florida
over a year ago
Hutchinson MN
11 months ago
Waunakee, Wisconsin
Los Angeles, California
over a year ago

See all questions (28)

Questions? Get answers from Hilton Garden Inn Chicago Downtown/Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Exceptional personal customer service. Excellent location.”
Laurie2017May, 21 May 2017 | Read review
“I requested a room up high- when I checked in- I had the top flor”
johnrichardlehr, 17 May 2017 | Read review
“All PURE (allergy free) rooms are on the 17th floor. Room 1713 overlooks State Street.”
Divakind, 26 Apr 2017 | Read review
“Try not to get a room near the elevator. That is all you hear all night is it going up and down and people getting off.”
T1179CQkimr, 20 Apr 2017 | Read review
“no matter what floor you are on you will hear the sirens below.”
tamiRN210, 17 Apr 2017 | Read review
5 of 5
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US$445* /night
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Prices are for 1 room, 2 adults
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