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Hilton Garden Inn Chicago Downtown/Magnificent Mile

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#55 of 186 Hotels in Chicago
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Hilton Garden Inn Chicago Downtown\/Magnificent Mile
Hilton Garden Inn Chicago Downtown/Magnificent Mile
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1,976 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Chicago Downtown/Magnificent Mile
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Showing 1,844: English reviews
Manasquan, United States
Reviewed 12 July 2015

Fine Hilton Inn in superb location in the river north / loop area. Leave car home to exp to park. Staff very courteous and helpful. Great available breakfast buffet. Internet access good most times, fitness area basic stuff and indoor pool a nice amenity but could have been a bit larger.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Joseph D
Suzana S, Front Desk Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Joseph D, Thank you for taking you time to write about your recent stay at our hotel. We are happy to know that you enjoyed your stay and our staff was helpful and courteous. Our guests' comments help us move towards perfection and we are happy that we were at your service. We hope to serve you again in...

Lexington, United States
Reviewed 10 July 2015

We have stayed at this Hilton Garden Inn before on our visits to Chicago. We like it because it is so close to the train entrance (just a few steps), and is connected to the Weber Grill Restaurant where we always get a great breakfast. This time we had a very pleasant surprise - a gem of a housekeeper. We...

Review collected in partnership with Hilton Garden Inn
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Helpful?
2Thank Donna S
Suzana S, Front Desk Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Donna S, Thank you for your wonderful comments regarding your recent stay with us and I’m glad our housekeeper Mirela was able exceed your expectations. We strive to provide the best in guest services. We hope to serve you again soon and thank you for taking the time to write a trip advisor review

Colorado Springs, United States
Reviewed 9 July 2015

In town for 4th of July and Grateful Dead Concert. Hotel generally met usual Hilton Garden expectations, but was disappointed with poor WiFi connectivity and very noisy air conditioner. Also, there was a LOT of street noise, loud throughout the night even though we were on the 22nd floor, but I wouldn't say that was necessarily the hotel's fault. Couldn't...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank John U
Suzana S, Front Desk Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear John U, Thank you for talking the time to share your experience of your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy with the internet connection and the noise. We are happy to inform you that we are in process of upgrading the internet. We hope you will consider staying...

Rapid City, South Dakota
Reviewed 9 July 2015

Don't let the price fool you - this is a basic Super 8 room (no offense to Super 8) in a good location. We paid $372/night, which did not include the $52 per night tax. And then you need to add parking. The drinking glasses and coffee cups were paper and plastic. If the closet door was open, you could...

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Helpful?
Thank BHMaggie
Suzana S, Front Desk Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear BHMaggie, I am disappointed to hear that you felt the price was too high for your stay at our hotel, as we strive to be comparable to the prices in the area. We sincerely appreciate your feedback and we're very sorry about the room note getting cleaned early in the day. We will take your comments under consideration as...

Guilderland, New York
Reviewed 9 July 2015

This is a nice hotel in a great location on the magnificent mile. There are restaurants and bars nearby. The hotel was comfortable and pretty reasonably priced. They WOULD NOT give me my Hilton Honors points because I did not pay for the room through Hilton directly, which I think is very wrong and petty

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Helpful?
Thank Judy B
Suzana S, Front Desk Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking your time to share your experience at our hotel. We appreciate your feedback and we thank you for choosing us. We hope to welcome you back in the near future.

Augusta, Georgia
Reviewed 9 July 2015 via mobile

While visiting Chicago during the fourth of July weekend my friend and I shared a room here. Everybody from the security guards, front desk staff, and hospitality staff were very helpful and friendly. The rooms were very comfortable and the city view rooms offer a great view! Excellent restaurants within walking distance. The parking is somewhat confusing. Make sure to...

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Helpful?
Thank seanhayes
Suzana S, Front Desk Manger at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the staff and location of the hotel to your liking. We look forward to welcoming you back to our hotel in the future

Indianapolis, United States
Reviewed 8 July 2015

Hilton Garden Inn is at a perfect location to access food, bars, shopping, and anything else you could want. Will stay again next time I visit the city. Staff was welcoming and helpful making my trip worry free.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Nathan R
Suzana S, Front Desk Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the overall stay at our hotel to your liking. We look forward to welcoming you back to our hotel in the future

new milford
Reviewed 8 July 2015

Clean hotel, no real issues. $12 cab fare or less pretty much anywhere in the city. If you are going to a baseball game, redline is 100 feet from hotel and gets you to either stadium for $3. Gets you a few blocks from soldier field as well. Take the redline with one stop/train change to O hare as well....

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Helpful?
Thank jloonam
Suzana S, Front Desk Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the overall stay at our hotel to your liking. We are very sorry we missed your wake up call. It is not like the service we strive to provide. We look forward to welcoming you back to our hotel in the future

Reviewed 8 July 2015

Chose this hotel because of price package on Southwest .com. I had called to ask questions about the vicinity of the hotel to the Midway airport. The staff member I spoke with went out of her way to be helpful. We arrived at a very busy time of people checking in and when it was our turn we were greeted...

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Helpful?
Thank Rosemary M
Suzana S, Front Desk Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found our staff members to your liking. We look forward to welcoming you back to our hotel in the future

Henderson, Nevada
Reviewed 8 July 2015

On corner of State/Grand Sts in downtown Chicago. Red Line subway at hotel entrance. Parking $45/64 day. Rooms feature comfortable beds, Aeron desk chairs, coffeemaker, microwave, mini fridge, HDTV.. No soundproofing so you'll hear every horn and siren. "Free" Internet inoperable (coud not load speed test). Tech support recognized but could not fix the problem; she put in a trouble...

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Helpful?
1Thank mbstone
Suzana S, Front Desk Manager at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you for taking a moment to share your experience. We apologize for the inconvenience with the internet connection. We are happy to inform that we are in process of upgrading the internet. We hope you will consider to stay with us again giving us an opportunity to better serve you in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located just off the Magnificent Mile in the heart of downtown Chicago, the Hilton Garden Inn has everything you need, just where you need it!Enjoy juicy steaks and burgers right off the grill at Chicago’s very own Weber Grill or just relax with a drink at Smoky Joes Bar located inside the hotel. Keep caffeinated with our very own Starbucks located right in the lobby. Over 200 restaurants and bars including Rock Bottom Brewery, Harry Caray’s, Cantina Laredo Mexican Cuisine, and Chicago’s newest addition Michael Jordan’s Steakhouse are all within walking distance.Many of Chicago’s unique entertainment options are in our neighborhood like world famous Navy Pier, endless shopping on the Magnificent Mile, Second City Comedy Club, Comedy Sports, Chicago Theatre, Apollo Theatre and so much more. ... more   less 

Additional Information about Hilton Garden Inn Chicago Downtown/Magnificent Mile

Address: 10 E. Grand Avenue, Chicago, IL 60611-3506
Region: United States > Illinois > Chicago
Price Range: RM484 - RM1,537 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago Downtown/Magnificent Mile 3*
Number of rooms: 357
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hilton Hotels Direct, Travelocity, Expedia and Hotels.com so you can book your Hilton Garden Inn Chicago Downtown/Magnificent Mile reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel Chicago
Hilton Chicago
Hotel Style:
#17 Best Value Hotel in Chicago
#33 Romantic Hotel in Chicago
#35 Family Hotel in Chicago
#35 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chicago Downtown/Magnificent Mile staff and other travellers.
21 questions
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Brandon, Florida
over a year ago
Hutchinson MN
8 months ago
Waunakee, Wisconsin
Los Angeles, California
over a year ago
Poplar Grove
9 days ago

See all questions (21)

Questions? Get answers from Hilton Garden Inn Chicago Downtown/Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“when you are a group of three the mini suite (same room with three beds) good for night time visiting before off to sleep.”
 of 5 bubbles philphylli, 8 Feb 2017 | Read review
“We have not stayed in a bad room there ever but choose Valet parking! Its worth it!”
  • Compliments of Soumia and our Birthday and Valentines Stay
 of 5 bubbles Flyingphoto, 8 Feb 2017 | Read review
“Higher floors offer better views of the city.”
 of 5 bubbles bmuzar, 3 Feb 2017 | Read review
“higher floors for less road noise”
 of 5 bubbles firsedge, 3 Feb 2017 | Read review
“Best views are on upper floors over looking Grand St.”
 of 5 bubbles 226natek, 19 Jan 2017 | Read review
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