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Palmer House A Hilton Hotel

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Traveller (2690)
Room & Suite (1035)
Dining (139)
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Overview
  • Excellent40%
  • Very good33%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
“executive level”(402 reviews)
“empire room”(151 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Palmer House A Hilton Hotel
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Palmer House A Hilton Hotel
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Reviews (9,751)
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9,230 results
Traveller rating
3,591
3,083
1,456
724
376
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LanguageEnglish
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3,591
3,083
1,456
724
376
Show reviews that mention
All reviewsexecutive levelempire roomlockwood restaurantbeautiful lobbybeautiful hotelart institutethe loopclassic hotelstreet levelmillennium parka hilton honors memberlobby barrooms are smallan older hoteltwo double bedsdowntown chicagoconcierge desk
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1 - 5 of 9,230 reviews
Reviewed yesterday

The Palmer House has a great location to lots of attractions, eating places and transport. The main bar has a warm atmosphere and an exquisite ceiling. The concierge was fabulous and extremely helpful. Our room was very small but that was to be expected. The...More

Thank Debba123
Hotel's Favourite
Reviewed 3 weeks ago

We selected the Palmer House because it was a Hilton and just a block away from the CIBC Theatre where "Hamilton" was playing -- our reason for visiting Chicago. We had never stayed in the Loop before and found it to be extremely well-situated. It's...More

1  Thank Merrily L
Response from Alhaji A, Manager at Palmer House A Hilton HotelResponded 2 weeks ago

Thank you for taking the time to review your stay at The Palmer House! We are pleased to hear that you enjoyed experiencing the atmosphere of our historic hotel. We specialize in outstanding customer service and our goal is an all-around positive guest experience. Thank...More

Reviewed yesterday via mobile

Great place to stay, especially if you are going to the theater and it’s super close to Millenium Park, too. The hotel is an older hotel with a very opulent lobby. We stayed on an execute floor, 23, same floor the lounge is in. We...More

Thank ChicagoRooroo
Reviewed yesterday via mobile

The place is gorgeous as you can see from the many uploaded pictures. The staff is friendly and well trained. I was offered a drink coupon since my room wasn't ready. I thought that was very kind since it was a short wait. When my...More

Thank Tina B
Reviewed yesterday via mobile

Stayed 2 nights for work in May. Hilton Honors Diamond got me a room on one of the executive levels - and these rooms are what one might consider a “normal” size. Saw my colleague’s non-executive room and they are fairly tiny. I had a...More

Thank timberwoodgirl
View more reviews
Most Booked Properties in Chicago
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$149 - US$544 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Spa Hotel in Chicago
#32 Green Hotel in Chicago
#48 Family Hotel in Chicago
#66 Luxury Hotel in Chicago
#71 Romantic Hotel in Chicago
#75 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$149 - US$544 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Spa Hotel in Chicago
#32 Green Hotel in Chicago
#48 Family Hotel in Chicago
#66 Luxury Hotel in Chicago
#71 Romantic Hotel in Chicago
#75 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (2690)
Room & Suite (1035)
Dining (139)
Pool & Beach (65)
Amenities (52)
Business Centre & Event Rooms (41)
Family and Play Areas (2)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
Lucy9252009
9 June 2018|
AnswerShow all 3 answers
Response from ChicagoRooroo |
23rd has the lounge
0
Votes
cjoneshazledine
22 May 2018|
AnswerShow all 4 answers
Response from Tabitha S | Reviewed this property |
Corner rooms are generally larger than the corridor rooms. Also on the web check-in for the hotel, Hilton provides floor plans for rooms for each floor. It was fairly easy to see which of the rooms were larger looking at the... More
0
Votes
Vicki H
12 May 2018|
AnswerShow all 2 answers
Response from travelpr0123 | Reviewed this property |
You can stop shorttime in front of the entrance in case it is not too busy.
0
Votes
Room Tips
"Do not end up in room 10250!"
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"Upper floors to minimize noise from L trains."
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"Rooms seemed all fine, we had no noise issues."
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"Go to a different hotel. I don't think any room is quite enough to sleep."
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