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The Ritz-Carlton, Chicago

315 reviews
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Traveller (78)
Room & Suite (123)
Dining (29)
Overview
  • Excellent80%
  • Very good12%
  • Average3%
  • Poor3%
  • Terrible2%
Travellers talk about
Free Internet
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from The Ritz-Carlton, Chicago
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (315)Write a Review
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245
37
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245
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12
10
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Show reviews that mention
All reviewsthe club loungecandy cartwater tower shoppingguest relationswedding weekendgreat hotelpleasure of stayingamazing stayguest roomslake michiganfour seasonsthe entire staffluxury hotelfitness centerthe magnificent milevalet parkingexcellent location
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1 - 5 of 311 reviews
Reviewed 3 days ago

We stayed here with a few friends on New Year's Eve and really had a wonderful time throughout. All of us got great rooms, the suite we booked was perfect for gathering everybody together, we felt like we got great value for our money, and...More

Review collected in partnership with this hotel
Thank Charles S
A TripAdvisor Member
11
Reviewed 3 days ago

The Ritz-Carlton Chicago is beautiful. Ate breakfast/lunch at Torali in the lobby and was blown away. The highlights were the Torali Toast, Sicilian scramble, polenta fries, and Conchiglie pasta. Service was wonderful from start to finish.More

Review collected in partnership with this hotel
1  Thank A TripAdvisor Member
Response from KarlBudnik, Manager at The Ritz-Carlton, ChicagoResponded 2 days ago

Thank you for taking the time to share your recent experience with us on TripAdvisor! We are so glad to hear that your brunch in Torali was enjoyable and that service was wonderful from start to finish! Please know that I have shared your kind...More

Reviewed 5 days ago via mobile

This review is very late, but I just found our pics and HAD to write it. We have NEVER been given an upgrade until we stayed here with our grandkids.. we stayed in November 2016 with our 2 grandsons ages 13 and 6. It was...More

1  Thank Janet M
Response from KarlBudnik, Manager at The Ritz-Carlton, ChicagoResponded 3 days ago

Dear Janet M, Better late than never! Thank you so much for sharing you and your family's birthday stay with us on TripAdvisor. We truly appreciate your kind words and we are thrilled that we were able to make your grandson's birthday a special one....More

Reviewed 5 days ago

We had a suite on the 28th floor with Club access. The staff (from the doorman to the concierge) was first outstanding. The hotel was spotless, the beds comfy, the service excellent. Being attached to the Water Tower was a bonus. I highly recommend this...More

1  Thank DeeDeeCPA
Response from KarlBudnik, Manager at The Ritz-Carlton, ChicagoResponded 3 days ago

Dear DeeDeeCPA, Thank you for sharing your recent club level stay with us on TripAdvisor! We truly appreciate you taking the time to share your experience with us and we thank you for your loyalty! We look forward to welcoming you back to The Ritz-Carlton,...More

Reviewed 6 days ago

My husband had a two day conference at the hotel and we stayed over an extra night after the conference. From the moment we arrived to the moment we left, we received great service! Mel at the bar is one of the best bartenders I...More

1  Thank jjbrady2017
Response from KarlBudnik, Manager at The Ritz-Carlton, ChicagoResponded 3 days ago

Dear jjbrady2017, Thank you for sharing your business and pleasure stay with us on TripAdvisor! We are thrilled that you and your husband had an enjoyable experience with us and were able to enjoy some of the many nearby amenities, restaurants and shops that are...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Laundry Service
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$280 - US$583 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Chicago
#10 Business Hotel in Chicago
#12 Romantic Hotel in Chicago
#13 Family Hotel in Chicago
#20 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$280 - US$583 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Chicago
#10 Business Hotel in Chicago
#12 Romantic Hotel in Chicago
#13 Family Hotel in Chicago
#20 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (78)
Room & Suite (123)
Dining (29)
Pool & Beach (5)
Hotel & Grounds (128)
Bathroom (7)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Nearby
Streeterville
Streeterville is where visitors head for play at Navy
Pier, a pseudo amusement park and development of
restaurants, shops, rides, and other activities.
You’ll find lots of action and excitement on the
docks. Along the pier, you’ll see the statue of the
captain for whom Streeterville is named. While you
enjoy your fair share of sightseeing at the pier, you
can also visit other popular attractions there such as
...More
Questions & Answers
Ask a question
Kim D
15 November 2017|
AnswerShow all 3 answers
Response from KarlBudnik | Property representative |
Dear Jose Carlos G, Thank you for your inquiry! Grant Park is a 30 minute walk south from The Ritz-Carlton, Chicago or an 8-9 minute drive. Depending on the weather, it is a beautiful walk south down Michigan... More
0
Votes
Room Tips
"Avoid rooms with a high step-over to enter the shower/bath tub."
Read review
"Cant go wrong with any room"
Read review
"High floor, best view, less noise"
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"If you can splurge get a Lakeside Suite. Their standard rooms are also very pretty and functional. We really..."
Read review
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