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07/05/2017 08/05/2017
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    The Ritz-Carlton, Chicago

    160 E Pearson St, Water Tower Place, Chicago, IL 60611-2308
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$107 US$489US$382
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    Traveller (452)
    Room & Suite (249)
    Dining (46)
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    Overview

    • Excellent71%
    • Very good16%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “four seasons” (227 reviews)
    “candy cart” (22 reviews)
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
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    May 7 May 8
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    Write a Review
    Reviews (2,193)
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    1 - 5 of 2,193 reviews

    Reviewed yesterday

    Location in the Water tower is fantastic. Service was great. Room service was fast and excellent. Easy to get in and out of. Currently rennovating the bar and restaurant and thats my only complaint. Great experience!

    Review collected in partnership with The Ritz-Carlton Hotel Company
    Thank jefftP6584RO
    Reviewed yesterday

    Arrived for a weekend stay at one of my favorite Chicago Hotels. I was totally surprised to find the hotel under major construction with a temporary makeshift lobby. I asked the manager about why wasn't I informed about this upon reserving. I was directly told...More

    Thank golfler
    Reviewed 2 days ago via mobile

    I was in Chicago for my first time and had an amazing stay at the ritz not only did they take great care of me with my injury but my facial spa treatment was remarkably amazing! I got to meet a lovely lady name Daniela...More

    Thank Dalia H
    Reviewed 3 days ago via mobile

    My wife and I spent 5 days here. The staff was very courteous and friendly, especially Josephine. Can't beat the location. Hotel sits between the water tower and the John Hancock building right off of Michigan Ave. We have stayed at several Ritz Carlton's before...More

    1  Thank Kendu24
    Reviewed 3 days ago

    Beautiful old hotel. The rooms are clean and lovely but definitely old. Not your typical Ritz hotel room but we usually stay at Ritz resorts and this was our first Ritz stay in a large metropolitan area. Service was excellent as always. Breakfast was excellent...More

    Thank Traveler40St.Louis
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Laundry Service
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$277 - US$612 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Business Hotel in Chicago
    • #12 Romantic Hotel in Chicago
    • #15 Family Hotel in Chicago
    • #17 Spa Hotel in Chicago
    • #31 Luxury Hotel in Chicago
    Photos
    Traveller (452)
    Room & Suite (249)
    Dining (46)
    Pool & Beach (12)
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    Questions & AnswersAsk a question
    Jennifer M
    When will the renovations be complete? Are the "kid friendly" toy wagon and candy cart available during renovation?
    16 April 2017|
    What is your answer?
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    l00chy
    Hi Ritz Carlton Chicago, Can you advise if the club lounge is available for use for Marriott Platiumn members? What renovations are currently underway? Will it impact staying in th guest rooms!? Regards, David
    17 July 2016|
    Answer Show all 5 answers
    Response from KarlBudnik | Property representative |
    Dear l00chy, Thank you for your inquiry! We have just officially opened our Ritz-Carlton Club Lounge this past Sunday, August 14th! Our Club Lounge is available for $150 per day for two guests and two children under the age... More
    0
    Votes
    hotinfo
    Will any room types have separate bath/shower or stand alone shower only after the renovation?
    12 June 2016|
    Answer Show all 4 answers
    Response from KarlBudnik | Property representative |
    Good Afternoon hotinfo, Thank you for the inquiry! We have recently updated all of our suite bathrooms. We now have a variety of bathroom options including a separate shower and tub or a shower in one bathroom and a tub in... More
    0
    Votes
    Room Tips
    "get as high as you can as the views get better and the noise at street level you cannot hear."
    Read review
    "Just don't choose this hotel"
    Read review
    "Higher floor if possible, great view of the city!"
    Read review
    "Ask for rooms with lake views or city views depending on which you want."
    Read review