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The Ritz-Carlton, Chicago

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#37 of 187 Hotels in Chicago
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The Ritz-Carlton, Chicago
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2,136 Reviews from our TripAdvisor Community

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Cedar Rapids, Iowa
Reviewed 2 days ago NEW

Thank you for an incredible visit! We will return!!! From the personal efficient check in to the help from staff with luggage-- so seamless and friendly. No attitudes. Staff truly enjoyed their work and it shows nicely.

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Thank G H
london
Reviewed 2 days ago NEW

Nice rooms, but bathrooms a little under par, the hotel was being refurbished, so no pool. and no one told me about the "lobby" which is not obvious, when checking out I was told about it, but never mind, Service great as always... one hotel chain that always delivers. pity no club lounge for Gold and Platinum members, you have...

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1Thank Givemeaholiday
Laurel, Maryland
Reviewed 5 days ago NEW

We had a outstanding experience at the Ritz-Carlton Chicago. The staff at the hotel was excellent. The location is awesome, the food is delicious, the quality of the amenities are was beyond our expectations.

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Thank D3311YCsamanthaj
Dallas, Texas
Reviewed 6 days ago NEW

My review for this stay is less than average. Hotel is in the middle of a remodel and the staff is doing the best they can with what they have to work with. It used to be a lovely, distinguished hotel, I'm afraid they are updating to a colder more modern feel. Will have to wait and see. It's a...

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2Thank 53patti02
tampa, United States
Reviewed 6 days ago NEW

Hotel is amazing. What was most important is how the staff took care of my daughter after she got sick on her first visit to Chicago. They were flexible in exttending our trip. The staff made every effort to insure she was comfortable which included bring beverages, soup and crackers to the room. Their attention to her well being was...

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Thank thomascG9320UX
morgantown, wv
Reviewed 1 week ago

This is my favorite Chicago Hotel, and I cannot recommend it more highly. If given the chance, you must experience this Ritz. The location put you right in the heart of all the Michigan Avenue, and Gold Coast action. We love walking the 2 1/2 miles up to Wrigley Field, and the zoo, and historical museum, and all that Clark...

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Thank mavis-too
Annapolis, United States
Reviewed 1 week ago

The expected experience except the lobby being under construction. And there was no concierge/club lounge. Even that wouldn't have been a big deal except that there was no indication when I made the reservation. I might have stayed at one of the other Marriott-affiliated hotels had I known.

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4Thank U9268JLkevina
Cleveland, United States
Reviewed 1 week ago

Don't be afraid of the negative reviews about the construction. It had zero impact on our stay, the room was perfect, the staff very friendly and helpful. The lobby on the 12th floor was not a nuisance because the elevators run very quickly. The bed was extremely comfortable as expected and the room was completely quiet. The location, room, staff...

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2Thank T4736EFstephanies
Reviewed 1 week ago

Great Customer Service! I highly recommend this hotel for anyone who still appreciates personalized customer service and is willing to pay slightly more for this value. Thank you Ritz Carlton for ensuring a quality stay.

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1Thank Jason M
Miami Beach, Florida
Reviewed 1 week ago

The hotel is currently under renovation but I could not tell from the website when I made the reservation. The lobby is gone, and the restaurant is microscopic to say the least. If you want to have a very claustrophobic experience, just stay there. Gone are the spacious lobby, views and light. The bar is non existent. I used to...

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5Thank RenaissanceGuy

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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about The Ritz-Carlton, Chicago

Address: 160 E Pearson St, Water Tower Place, Chicago, IL 60611-2308
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: RM1,143 - RM2,716 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Chicago 5*
Number of rooms: 437
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Also Known As:
The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
The Ritz-Carlton Chicago (a 4 Seasons Hotel)
Four Seasons Chicago Hotel
Ritz Chicago
Ritz-Carlton Chicago
Chicago Four Seasons
Chicago Ritz-Carlton
Hotel Style:
#10 Business Hotel in Chicago
#12 Romantic Hotel in Chicago
#13 Spa Hotel in Chicago
#15 Family Hotel in Chicago
#25 Luxury Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Chicago staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms with lake views or city views depending on which you want.”
 of 5 bubbles joannebA7962HC, 8 Mar 2017 | Read review
“Make sure to get a room with a great view.”
 of 5 bubbles KimkellyMedley, 15 Jan 2017 | Read review
“Views are great on both sides - one is city, one is river - we had both and loved each - just personal preference”
 of 5 bubbles smomara, 13 Jan 2017 | Read review
“stay in a suite”
 of 5 bubbles jigisap, 3 Jan 2017 | Read review
“Rooms with a lake view are great”
 of 5 bubbles JRockford, 3 Jan 2017 | Read review
5 of 5