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323 East Upper Wacker Drive, Chicago, IL 60601-9722
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11 people are viewing this hotel
Swissotel
US$161
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Free cancellation until 16/12/22
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US$161
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Free cancellation until 16/12/22
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US$83
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Traveller (1951)
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About

#56 of 216 hotels in Chicago
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Comfort and productivity come together where the river meets the lake at Swissotel Chicago. Swissotel Chicago is graced with European style and contemporary Swiss elegance. The luxury experience includes award-winning hospitality, well-appointed accommodations and breathtaking views. Housed in a distinctive glass triangle structure, our hotel stands out for its international style, downtown sophistication and central location to signature sights. Find peace of mind and productivity in our recently upgraded 662 guest rooms or 42 luxury suites. Our business-friendly amenities make travel simple and seamless and our 65,000 sq ft of state-of-the-art meeting rooms, ballrooms and special venue space excel as an efficient place to meet, connect, celebrate and do business. We also have one on-site restaurant, hotel bar, and a penthouse fitness centre.
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Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Walking tours
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Paid private parking on-site
Paid wifi
Yoga room
Fitness / spa changing rooms
Personal trainer
Restaurant
Breakfast in the room
Complimentary Instant Coffee
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Harbour View
Languages Spoken
English, Spanish
6109Reviews64Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
Doc wrote a review 4 Dec
Mulvane, Kansas1 contribution
Great from arrival throughout the stay. Great people working together. Great restaurant on site. Great gym and facilities for our surgery meeting. Clean room with a fabulous view. I would come here again in a heartbeat and it’s right downtown.
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alfred Batio, Owner at Swissotel Chicago
Responded 2 days ago
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
James T wrote a review Feb 2022
Chicago, United States4 contributions
Hotel's Favourite
I visited the hotel at the end of Jan 2022 for my company retreat. From the time I got out of my car to valet park, I knew I was in for a treat (first impressions) When I entered the hotel I was greeted warmly as if they knew I was coming lol. The hotel staff was awesome, the gym is where I spent most of my free time. I just love this hotel and will be back. Keep up the great work Swissotel!
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Date of stay: January 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Brittany Robbins, Marketing at Swissotel Chicago
Responded 10 Feb 2022
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I am delighted to hear that you received a warm welcome and that you enjoyed our fitness center. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Taylor P wrote a review 3 Dec
1 contribution
We always enjoy our annual stay cation at the Swissotel during the holidays! The staff is alwasys so welcoming and the holiday decor is stunning! A thank you to Cedric who is always there to welcome us and make valet so easy and quick.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alfred Batio, Owner at Swissotel Chicago
Responded 2 days ago
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with Cedric and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Omar A wrote a review Nov 2022
Very friendly staff, namely the guys at the door and valets, especially Menard who went above and beyond to help me with my parking, even gave me a good rate! Clean rooms with a good eco-friendly policy.
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alfred Batio, Owner at Swissotel Chicago
Responded 1 week ago
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with Menard and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
brobeman wrote a review Nov 2022
Milwaukee, WI14 contributions22 helpful votes
Great location and an always friendly staff. The rooms are nice, but perhaps a little dated, but ours was very clean. Friendly staff at the lobby bar. Cedric (the valet) was incredibly friendly and polite - great guy who clearly enjoys his work.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alfred Batio, Owner at Swissotel Chicago
Responded 1 week ago
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with Cedric and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Allison L wrote a review Nov 2022
Chicago, Illinois
We come here every year, all because of Eddie — our favorite bartender! Eddie is so personable and always engages in conversation with us at the bar. He even volunteered to take our picture (we are newly engaged!) It’s the highlight of our stay… we can’t wait to see Eddie next year!!
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alfred Batio, Owner at Swissotel Chicago
Responded 1 week ago
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with Eddie and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us - and congratulations!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Scenic83537 wrote a review Nov 2022
1 contribution
Cedric the valet was fabulous. An extremely busy morning as a conference was checking out but he was professional, happy and helpful! Always appreciate folks who provide service with a smile especially during busy/stressful times. Well done!
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Alfred Batio, Owner at Swissotel Chicago
Responded 1 week ago
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with Cedric and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mohammed Alnuaimi wrote a review Nov 2022
Chicago, Illinois
It was the best experience ever. I visited a lot of hotels before but none of them was kind and helpful like Swissotel. The staff were very helpful especially Demetrie who helped me a lot during my stay.
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Alfred Batio, Owner at Swissotel Chicago
Responded 1 week ago
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with Demetrie and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Julian N wrote a review Nov 2022
Staff was very helpful and professional. Room was clean, spacious, and with the kids suite option, FILLED with toys, books, board games, RC car, play tent, etc. Having the kids sleep in their own adjoining suite was such a satisfying arrangement for all of us. Valet service is expensive, but if you opt for it, Cedric was WONDERFUL. Pleasant, professional, punctual, and just a great dude to talk to. Fabulous experience overall! A+
Read more
Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Alfred Batio, Owner at Swissotel Chicago
Responded 1 week ago
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with Cedric and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
danecuny wrote a review Nov 2022
Villa Park, Illinois1 contribution1 helpful vote
The hotel is clean and the staff are wonderful. The valet parking, although constrained by the limit space, is run by amazing people. Valet Larry was very helpful and offered great service whenever we used the valet service. The rooms are clean with comfortable beds and nice amenities.
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Alfred Batio, Owner at Swissotel Chicago
Responded 2 weeks ago
Good day, We very much appreciate your comments regarding your stay at the Swissôtel Chicago. It is always a pleasure to receive positive feedback. I will share your feedback with Larry and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$124 - US$274 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
swissotel chicago hotel chicago, swissotel hotel chicago, chicago swissotel hotel
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop / New East Side
NUMBER OF ROOMS
662
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SWISSOTEL CHICAGO: UPDATED 2022 Hotel Reviews, Price Comparison and 2,427 Photos (IL) - Tripadvisor

Frequently Asked Questions about Swissotel Chicago
Which popular attractions are close to Swissotel Chicago?
Nearby attractions include American Writers Museum (0.5 km), Maggie Daley Park (0.4 km), and Tribune Tower (0.5 km).
What are some of the property amenities at Swissotel Chicago?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Swissotel Chicago?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Swissotel Chicago?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Swissotel Chicago?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Swissotel Chicago?
Conveniently located restaurants include Wildberry Pancakes and Cafe, Eggy's Diner Chicago, and Pinstripes.
Are there opportunities to exercise at Swissotel Chicago?
Yes, guests have access to a fitness centre, locker rooms available in the fitness centre, and a yoga room during their stay.
Are any cleaning services offered at Swissotel Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Swissotel Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Swissotel Chicago offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.