We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Swissotel Chicago

Save
Traveller (1254)
Room & Suite (826)
Storyboard
Overview
  • Excellent54%
  • Very good29%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“palm restaurant”(143 reviews)
“navy pier”(673 reviews)
“the river”(405 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Swissotel Chicago
Offers & Announcements: Stay Longer, Save More!
Offers from Swissotel Chicago
Offers & Announcements: Stay Longer, Save More!
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (4,787)
There are newer reviews for Swissotel Chicago
See the most recent reviews
Filter reviews
4,521 results
Traveller rating
2,374
1,273
485
229
160
Traveller type
Time of year
LanguageEnglish
More languages
2,374
1,273
485
229
160
Show reviews that mention
All reviewspalm restaurantnavy pierthe rivercorner roommillennium parklobby barmichigan avefitness centerper daybusiness tripbeautiful hotelthe magnificent mileking bedvalet parkingthe loopmag milekeenan
FilterEnglish
Updating list...
11 - 15 of 4,521 reviews
Reviewed 6 days ago

For months we had planned our trip to Chicago. Our daughter and grandchildren from Spain were meeting us there but they rented an apartment for the five of them. When we found out where they were staying we knew we had to find other accommodations...More

Thank S4228ZWjoe
Reviewed 6 days ago

The hotel was nice and comfortable. Unfortunately the restaurant was not open; however it is close enough to outside dining options. The underground system is convenient to get to the Hyatt where our conference was held.

Review collected in partnership with swissotel.com
Thank kathya794
Reviewed 1 week ago via mobile

Thanks to Nicole, the process for booking a room late and last minute, went effortlessly. Answered all the questions asked and then some. Presented herself professionally and was friendly at the same time. Couldn’t have asked for better service. Thank you Nicole!

Thank lightworker93
Reviewed 1 week ago via mobile

I stayed 1 night for a conference . The room aircon and fan did not work and I had to call up the mechanic at 11.30pm to fix it. It still did not work. The rooms are updated, but the aircon is ancient. I asked...More

Thank cassyrandolph
Reviewed 1 week ago via mobile

Keenan - you the man! This is the guy that will get things done around the hotel. He is super friendly, professional, and will go out of his way to make sure all needs are met. It really contributed to my Chicago experience and I...More

Thank Jae Y
View more reviews
Most Booked Properties in Chicago, IL
See all 197 hotels in ChicagoSee all
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$183 - US$468 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Chicago
#21 Spa Hotel in Chicago
#41 Luxury Hotel in Chicago
#42 Romantic Hotel in Chicago
#55 Family Hotel in Chicago
#57 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$183 - US$468 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Chicago
#21 Spa Hotel in Chicago
#41 Luxury Hotel in Chicago
#42 Romantic Hotel in Chicago
#55 Family Hotel in Chicago
#57 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1254)
Room & Suite (826)
Dining (74)
Pool & Beach (33)
Amenities (68)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
Sarge S
15 April 2018|
Answer
Response from MichalTolman | Reviewed this property |
I don’t know if they allow dogs. They don’t have a grass. This is a hotel in the middle of the city. I also don’t know if they have suites on the lower floors. You should call them about you and your dog.
-1
Votes
Adcast
10 April 2018|
AnswerShow all 4 answers
Response from mmfred | Reviewed this property |
We just stayed recently. We were in the 19th floor and room was renovated. We were happy with our stay. Don’t know about the pool area, it was winter. Definitely a good location.
1
Vote
Yuki H
5 March 2018|
AnswerShow all 2 answers
Response from Linda C | Reviewed this property |
If your room is not ready, they will hold your luggage. Most times, rooms are ready by 1pm.
1
Vote
Room Tips
"1902 had a lovely view"
Read review
"If you can afford to stay in one of the wrap around suites, do it."
Read review
"avoid under construction areas/floors"
Read review
"Corner room is worth the extra $$"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing