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Swissotel Chicago

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Traveller (1254)
Room & Suite (826)
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Overview
  • Excellent54%
  • Very good29%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“palm restaurant”(143 reviews)
“navy pier”(673 reviews)
“the river”(405 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Swissotel Chicago
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Offers from Swissotel Chicago
Offers & Announcements: Stay Longer, Save More!
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Rooms
8 May9 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,794)
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Traveller rating
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485
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2,378
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Show reviews that mention
All reviewspalm restaurantnavy pierthe rivercorner roommillennium parklobby barmichigan avefitness centerper daybusiness tripbeautiful hotelthe magnificent mileking bedvalet parkingthe loopmag milekeenan
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1,101 - 1,105 of 4,527 reviews
Reviewed 5 December 2016

This is my second stay at Swissotel Chicago. I made reservations for two periods due to room rate availability for a conference. Nicole at the front desk took great care to see that we did not have to change rooms during our stay and even...More

Thank taackerman
Response from Brittany R, Manager at Swissotel ChicagoResponded 8 December 2016

Dear taackerman, Thank you for taking the time to write a review on your recent stay at the Swissotel Chicago. We are so happy to hear that you received the service you deserve and really appreciate your kind words towards our amazing colleague Nicole. It...More

Reviewed 5 December 2016 via mobile

This place is like no other, the view from my room was amazing and I was only on the 17th floor. Had a corner room with nothing but windows. The only downside was the 2 bottles of water they left in the room her $8...More

Thank coreymarcus1
Response from Brittany R, Manager at Swissotel ChicagoResponded 8 December 2016

Dear coreymarcus1, Thank you for taking the time to share your experience with us on this forum. We are delighted to hear that you enjoyed our hotel especially the view from your room. We also very much appreciate you taking the time to provide us...More

Reviewed 5 December 2016

My stay was a conference stay. The rooms were impeccable and the service was first rate. The provided conference meals offered a variety of favors while also providing healthy options. The staff was friendly and attentive. Only negative was a complete lack of regular tea....More

Review collected in partnership with Swissotel Hotels & Resorts
Thank kristic29
Response from Brittany R, Manager at Swissotel ChicagoResponded 5 December 2016

Dear kristic29, Thank you for taking the time to share with us on this forum. We very much appreciate you taking the time to provide us feedback as this helps shape our product and service levels for future guests. It is a delight to hear...More

Reviewed 4 December 2016

We stay all over the world. I like flash when I need it and lowdown when I'm in some locations. This is the hotel for me in Chicago. Location is walking distance to everything with L connections everywhere. The dog park below this facilities is...More

Review collected in partnership with Swissotel Hotels & Resorts
Thank peterbX9793DD
Response from Brittany R, Manager at Swissotel ChicagoResponded 5 December 2016

Dear peterX9793DD, Thank you for the wonderful comments about your most recent stay at Swissotel Chicago. It is wonderful to read all of the great things you have to share with us about your stay. We look forward to welcoming you back in the future....More

Reviewed 4 December 2016 via mobile

My family and I stayed here this weekend as we frequently do when in the city. The location is very good as it suits our needs for where we spend most of our time. The staff are always friendly and helpful. The rooms are spacious...More

Thank JLFrazier5
Response from Brittany R, Manager at Swissotel ChicagoResponded 5 December 2016

Dear JLFrazier5, Thank you for taking the time to share your experience about your stay. We are delighted to hear that you and your family had an amazing weekend at Swissotel Chicago and that you enjoyed our location, the view from your room and the...More

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Best Value Properties in Chicago, IL
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$181 - US$472 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Chicago
#21 Spa Hotel in Chicago
#41 Luxury Hotel in Chicago
#42 Romantic Hotel in Chicago
#55 Family Hotel in Chicago
#57 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$181 - US$472 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Chicago
#21 Spa Hotel in Chicago
#41 Luxury Hotel in Chicago
#42 Romantic Hotel in Chicago
#55 Family Hotel in Chicago
#57 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1254)
Room & Suite (826)
Dining (74)
Pool & Beach (33)
Amenities (68)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
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Sarge S
15 April 2018|
Answer
Response from MichalTolman | Reviewed this property |
I don’t know if they allow dogs. They don’t have a grass. This is a hotel in the middle of the city. I also don’t know if they have suites on the lower floors. You should call them about you and your dog.
-1
Votes
Adcast
10 April 2018|
AnswerShow all 4 answers
Response from mmfred | Reviewed this property |
We just stayed recently. We were in the 19th floor and room was renovated. We were happy with our stay. Don’t know about the pool area, it was winter. Definitely a good location.
1
Vote
Yuki H
5 March 2018|
AnswerShow all 2 answers
Response from Linda C | Reviewed this property |
If your room is not ready, they will hold your luggage. Most times, rooms are ready by 1pm.
1
Vote
Room Tips
"views of lake or river"
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"1902 had a lovely view"
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"If you can afford to stay in one of the wrap around suites, do it."
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"avoid under construction areas/floors"
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