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01/10/2017 02/10/2017
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    Swissotel Chicago

    323 E Wacker Dr, Chicago, IL 60601-5282
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    01/10/2017 02/10/2017
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    US$254US$264
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    Traveller (1117)
    Room & Suite (712)
    Storyboard
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    Overview
    • Excellent52%
    • Very good30%
    • Average11%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “palm restaurant” (125 reviews)
    “navy pier” (638 reviews)
    “the river” (359 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.5 Star Hotel
    All hotel details
    Offers from Swissotel Chicago
    Offers & Announcements: 👀 Enjoy 25% Off 👀
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    Sheraton Grand Chicago
    5,055 reviews
    #71 of 191 hotels in Chicago
     
    Loews Chicago Hotel
    2,136 reviews
    #7 of 191 hotels in Chicago
     
    Radisson Blu Aqua Hotel
    4,775 reviews
    #23 of 191 hotels in Chicago
     
    Wyndham Grand Chicago Riverfront
    4,787 reviews
    #65 of 191 hotels in Chicago
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (4,251)
    There are newer reviews for Swissotel Chicago
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    1,131 - 1,135 of 4,006 reviews

    Reviewed 28 February 2016 via mobile

    I stayed at this hotel for the Midwinter Dental Conference. The while atmosphere was incredible. When walking into the lobby there's a gust of warm, however, it was the end of February so you would expect the heat to be. The weather was in the...More

    Thank Andrea B
    Response from Brittany R, Manager at Swissotel ChicagoResponded 8 March 2016

    Dear Andrea B, Thank you for taking the time to detail you more recent stay at Swissotel Chicago. We appreciate all comment and feedback from all of our guests and are delighted to hear you enjoyed your time while at the Dental Conference. We look...More

    A TripAdvisor Member
    South Bend, Indiana
    22
    Reviewed 28 February 2016 via mobile

    Hotel was very clean. Lobby is beautiful and staff is very friendly. We stayed here on a business trip and and had an amazing view from on room on the 21st floor. This hotel is located in the middle of everything and you can even...More

    Thank A TripAdvisor Member
    Response from Brittany R, Manager at Swissotel ChicagoResponded 8 March 2016

    Dear guest, Thank you for the wonderful recommendation. We are so pleased to hear you enjoyed your stay at Swissotel Chicago. We look forward to welcoming you back to the hotel for next trip to Chicago. Best, Brittany R. Marketing Manager - Swissotel Chicago brittany.robbins@swissotel.com

    Reviewed 28 February 2016

    I really enjoy my short stay in this hotel. Except shower, was everything great. Nice view, location, everywhere was so close. Im looking forward to visit this hotel also in future when I will be in Chicago.More

    Review collected in partnership with Swissotel Hotels & Resorts
    Thank TeedyBear1193
    Response from Brittany R, Manager at Swissotel ChicagoResponded 8 March 2016

    Dear TeedyBear1193, Thank you for sharing your experience with us on this forum. Though I am pleased to see you enjoyed your overall stay, I would like to extend an apology for the shower issues you experienced. I have passed your comments onto my leadership...More

    Reviewed 26 February 2016 via mobile

    I brought my 2 children to Chicago for Christmas vacation and stay at Swissotel Chicago. Great location! Great room service! Great Staff! Great facility! I will be definitely be coming back to the Swissotel Chicago. I won't stay anywhere else but the Swissotel Chicago.More

    Thank Todd U
    Response from Brittany R, Manager at Swissotel ChicagoResponded 26 February 2016

    Dear Todd U, Thank you very much for the kind review. I am so delighted to see you and your family enjoyed your stay. We look forward to welcoming you back to the hotel! Thank you again! Best, Brittany R. Marketing Manager - Swissotel Chicago...More

    Reviewed 24 February 2016

    Service was great...from the Front Desk to Valet and everyone in between! The property is in walking distance to many restaurants and shopping. If you can't walk, catch a cab or Uber..trust me, you'll save by using an alternative option for transportation rather than paying...More

    Thank Tasha M
    Response from Brittany R, Manager at Swissotel ChicagoResponded 8 March 2016

    Dear Tasha, Thank you for taking the time to review your most recent stay with us on this forum. I am so pleased to read you enjoyed your stay and found our Earth Day Every Day program to be beneficial for you and your family....More

    Sheraton Grand Chicago
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    Wyndham Grand Chicago Riverfront
    4,787 reviews
    #65 of 191 hotels in Chicago
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$183 - US$523 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Green Hotel in Chicago
    • #19 Spa Hotel in Chicago
    • #37 Luxury Hotel in Chicago
    • #42 Romantic Hotel in Chicago
    • #57 Business Hotel in Chicago
    • #67 Family Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 661
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Expedia, Hotels.com, Fairmont Hotels, Booking.com, Priceline, Hotwire, Cancelon, HotelsforEveryone, TripOnline SA, Cheap Tickets, getaroom.com, HotelQuickly and HotelsClick so you can book your Swissotel Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Downtown / The Loop
    • Also Known As
    • Swissotel Chicago Hotel Chicago ,
    • Swissotel Hotel Chicago ,
    • Chicago Swissotel Hotel
    Add Photo Photos
    Traveller (1117)
    Room & Suite (712)
    Dining (69)
    Pool & Beach (31)
    Hotel & Grounds (592)
    Bathroom (69)
    Business Centre & Event Rooms (5)
    Family and Play Areas (1)
    Nearby
    Downtown / The Loop
    Often visitors' first stop in Chicago, The Loop is a
    good starting point to sample the city's energy and
    flavor. This central business district boasts
    Michelin-rated restaurants, upscale hotels, premier
    shopping, and enough arresting architecture to keep
    your camera busy for hours. You won’t find too many
    photo galleries of downtown Chicago without a shot of
    Millennium Park and Cloud Gate (“The Bean”), one of
    ...More
    Sheraton Grand Chicago
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    .18 km away
     
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    .20 km away
     
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    2,136 reviews
    .27 km away
     
    Wyndham Grand Chicago Riverfront
    4,787 reviews
    .60 km away
     
    Nearby Restaurants
    Eggy's Diner
    345 reviews
    .23 km away
    Mariano's
    119 reviews
    .24 km away
    Filini
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    .19 km away
    Stetson's Modern Steak + Sushi
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    .22 km away
    Nearby Attractions
    Chicago Riverwalk
    1,945 reviews
    .41 km away
    Aqua Tower
    52 reviews
    .20 km away
    Centennial Fountain and Water Arc
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    .21 km away
    Carbide and Carbon Building
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    Ask a question
    Questions & Answers
    mertie
    9 August 2017|
    Answer
    Response from johnny c | Reviewed this property |
    london house is really nice or the trump tower, each have great views.
    0
    Votes
    MissBossy808
    19 April 2017|
    AnswerShow all 3 answers
    Response from Obeddie H | Property representative |
    Thank you for inquiring in advance. Our elevators do not require a key and work very similar to traditional elevators. All of our rooms are equipped with in-room safes. Should you need any additional information, we're happy... More
    1
    Vote
    Mary L
    14 April 2017|
    AnswerShow all 3 answers
    Response from Obeddie H | Property representative |
    Thank you for choosing Swissôtel Chicago. Similar to many hotels in downtown Chicago, there is a minimum charge for high speed internet access. One of the many benefits of our loyalty program, which is free to join, is... More
    1
    Vote
    Room Tips
    "High floor, lake view"
    Read review
    "best views, best service, best staff"
    Read review
    "higher floors have beautiful views"
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    "Walkability, Great Views, Beautiful"
    Read review
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