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03/12/2017 04/12/2017
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    Swissotel Chicago

    323 E Wacker Dr, Chicago, IL 60601-5282
    +1 855-566-5357
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    03/12/2017 04/12/2017
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     7 people are viewing this hotel
    US$199
    US$149
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    US$199
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    Traveller (1158)
    Room & Suite (728)
    Storyboard
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    Overview
    • Excellent54%
    • Very good29%
    • Average10%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “palm restaurant” (132 reviews)
    “navy pier” (653 reviews)
    “the river” (377 reviews)
    Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    4.5 Star Hotel
    All hotel details
    Offers from Swissotel Chicago
    Special Offer: 👀 Enjoy 25% Off 👀
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (4,472)
    There are newer reviews for Swissotel Chicago
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    1,181 - 1,185 of 4,217 reviews

    Reviewed 13 May 2016 via mobile

    The whole stay was not bad. However, i can guarantee my booking for the next year for one reason. You shall find a generous man with the most amazing hospitality and high level customer service. I am talking about michael the bar tender at swissotel...More

    Thank layalkiki
    Reviewed 13 May 2016

    Everything is old in this hotel starting from furniture and amenities, but the charges are as is like a 5* hotel. Management should consider a refurbishment and revise charges if plan to continue.....More

    3  Thank toufiqelahee87
    Response from Brittany R, Manager at Swissotel ChicagoResponded 25 May 2016

    Dear toufiqelahee87, W are glad you enjoyed your stay at Swissotel Chicago. Thank you for taking the time to rate our hotel and provide us feedback. If you would kindly email me so we can look into any deficiencies that you found in your room....More

    Reviewed 13 May 2016

    This was my first time in Chicago and choose this hotel because of a referral from a business associate. The staff was first rate and were very helpful with suggesting sights to see in the city. The room was very clean and posh with great...More

    Thank paddlegirl60601
    Reviewed 12 May 2016 via mobile

    We won a stay at the swissotel in a raffle for two nights were were in a twin room which was very spacious and clean. Staff was friendly. In a good location so you can walk to the pier and a lovely canal walk

    Thank Mandy B
    A TripAdvisor Member
    1
    Reviewed 12 May 2016 via mobile

    It beautiful hotel , but service was horrible , we stayed for 10 days , our room was hot , a/c didn't blow cold air , we called for service , and they fixed nothing , but we paid lots of money for upgrade room...More

    Thank A TripAdvisor Member
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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$118 - US$385 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Green Hotel in Chicago
    • #20 Spa Hotel in Chicago
    • #38 Luxury Hotel in Chicago
    • #42 Romantic Hotel in Chicago
    • #57 Business Hotel in Chicago
    • #67 Family Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 661
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Travelocity, Fairmont Hotels, Agoda, Hotels.com, Booking.com, Hotwire, Orbitz, Cancelon, getaroom.com, Cheap Tickets, HotelQuickly, TripOnline SA and HotelsClick so you can book your Swissotel Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Downtown / The Loop
    • Also Known As
    • Swissotel Chicago Hotel Chicago ,
    • Swissotel Hotel Chicago ,
    • Chicago Swissotel Hotel
    Add Photo Photos
    Traveller (1158)
    Room & Suite (728)
    Dining (69)
    Pool & Beach (31)
    Hotel & Grounds (611)
    Bathroom (75)
    Business Centre & Event Rooms (5)
    Family and Play Areas (1)
    Nearby
    Downtown / The Loop
    Often visitors' first stop in Chicago, The Loop is a
    good starting point to sample the city's energy and
    flavor. This central business district boasts
    Michelin-rated restaurants, upscale hotels, premier
    shopping, and enough arresting architecture to keep
    your camera busy for hours. You won’t find too many
    photo galleries of downtown Chicago without a shot of
    Millennium Park and Cloud Gate (“The Bean”), one of
    ...More
    Sheraton Grand Chicago
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    .20 km away
     
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    .42 km away
     
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    .20 km away
     
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    7,018 reviews
    .20 km away
     
    Nearby Restaurants
    Eggy's Diner
    379 reviews
    .23 km away
    Mariano's
    122 reviews
    .24 km away
    Stetson's Modern Steak + Sushi
    274 reviews
    .22 km away
    Filini
    416 reviews
    .19 km away
    Nearby Attractions
    Chicago Riverwalk
    2,051 reviews
    .41 km away
    Grant Park
    764 reviews
    .40 km away
    The McCormick Bridgehouse & Chicago River Museum
    122 reviews
    .43 km away
    Aqua Tower
    52 reviews
    .20 km away
    Ask a question
    Questions & Answers
    MonicaMcKnight
    3 November 2017|
    AnswerShow all 4 answers
    Response from lyonbyte | Reviewed this property |
    As far as I know, all guests can use the pool, etc. We have stayed there many times and you just take the elevator to the top floor and get off. Its for everyone. We stayed there last summer and it was still the same policy.
    0
    Votes
    Stella V
    31 October 2017|
    AnswerShow all 2 answers
    Response from lyonbyte | Reviewed this property |
    Sometimes its free. Just ask at the front desk. We have never paid for it. Also check their website and look at which room you reserved.
    1
    Vote
    Stella V
    31 October 2017|
    AnswerShow all 7 answers
    Response from John E | Reviewed this property |
    I recommend Eggy's Diner which is about 2 blocks away, behind Swissotel. Go left out of the hotel, take the next left, past Walgreens, then left again and down the steps. It's over to the right on the lower level. All day... More
    2
    Votes
    Room Tips
    "lake view is nice"
    Read review
    "upper floors with view"
    Read review
    "Corner suite well worth the upgrade"
    Read review
    "corner suites are full of windows and very quiet."
    Read review
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