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Four Seasons Hotel Chicago

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Four Seasons Hotel Chicago
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2,313 Reviews from our TripAdvisor Community

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Showing 2,202: English reviews
Chicago, Illinois
Reviewed 3 weeks ago

The Chicago Four Seasons is justly known for its fine service and amenities. So I'll just add my comments that the housekeeping staff pay attention to the smallest details, like putting a bookmark in my open book, or leaving a lens cloth by my glasses case. Very thoughtful touches!

Review collected in partnership with Four Seasons
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Helpful?
Thank Christine089
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review

Dear Christine089, Thank you for letting us know how your recent stay was at the Four Seasons Hotel Chicago on Trip Advisor. We are so happy to read that you enjoyed the hotel! Our housekeeping team works diligently to make our guests rooms feel like home to our guests. They will be so pleased to hear about this review! We...

Auckland
Reviewed 4 weeks ago

This hotel is the ultimate benchmark in service from the moment you pull up to when you leave. It's a dream for adults. It's the experience of comfort, elegance and indulgence, all in one - I haven't been anywhere that matches this level of ultimate.

Review collected in partnership with this hotel
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Thank Clarence T
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review

Dear Clarence T, Thank you for choosing to stay at Four Seasons Hotel Chicago and for taking the time to share your feedback. We take great pride in our customer service and are pleased to learn we exceeded your expectations. It is wonderful to read that you had such a pleasant stay at the hotel! We look forward to welcoming...

Kansas City, Missouri
Reviewed 4 weeks ago

2 things made this hotel stand out from similar priced hotels....1) The staff here was amazing. Everyone was extremely courteous and more than willing to help in any way. They made you feel like you were the most important person staying there. 2) The spa/fitness center. WOW The locker room was completely furnished with everything you would need. They also...

Review collected in partnership with this hotel
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Helpful?
Thank Kaitlyn Z
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review

Dear Kaitlyn Z, Thank you very much for taking the time to let us know how your recent stay was at the hotel. We are thrilled to hear how much you loved the service, amenities, spa, and our staff! Our teams work very hard to keep our guest rooms and outlets in the pristine condition you experienced them in. We...

Bloomington, Indiana
Reviewed 4 weeks ago

It was like going home ... starting with the fantastic head door man that greets us time and time again ... that doorman is Ben! Every body knows their job thru and thru and always are so polite. The "Seasons " great personality is everywhere. It was a fabulous experience for us. We will be back soon.

Review collected in partnership with Four Seasons
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Helpful?
Thank wpughbmg
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review

Dear wpughdmg, Thank you so much for your kind words about your recent Four Seasons Hotel Chicago experience. We are so pleased to hear that you enjoyed your stay with us! We are so pleased to hear that Ben, as well as our other staff, exceeded your expectations during your trip. Here at the Four Seasons Chicago, it is our...

Chicago, Illinois, United States
Reviewed 4 weeks ago

Though the common areas of the hotel are elegant, the rooms are on par with - but not materially nicer than any other upscale hotel. The staff, though, sets this property apart! Attentive. Inviting. Genuine. Engaging and ever polite. We could have been made to feel more comfortable or at home.

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1Thank Bill N
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review

Dear Bill N, Thank you so much for sharing your recent stay at the Four Seasons Hotel Chicago on Trip Advisor. We are so happy to hear that you enjoyed your stay! We are so pleased to hear that our staff exceeded your expectations with their attentiveness, inviting, and genuine personalities! You will be happy to know that our rooms...

Nashville, Tennessee
Reviewed 4 weeks ago

This was a combo business/family trip and we could not be more happy on both fronts. The hotel is immaculate in every phase. The layout is excellent for both business and family. The spa and fitness center are fantastic and indoor pool very kid friendly. The Christmas decorations were top notch as well. This is exactly what you expect when...

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Helpful?
Thank Q718XYchriss
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review

Dear Q718XYchriss, Thank you so much for your kind words about your recent stay at the Four Seasons Hotel Chicago. We are so pleased to hear that you enjoyed your stay! We love to hear that you were able to have your family with you while on your business trip, especially as it is the holiday season! We are so...

Flint, Michigan
Reviewed 4 weeks ago

Again, we stayed again since our first stay was Excellent. Upon arrival, the Staff was outstanding and very helpful. The made sure everything was in order. We go a room overlooking the lake and beautiful views all around. The location, 900 N Michigan Ave is located where alot of major shops are and you can have a nice stroll down...

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Helpful?
Thank Michael J
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review

Dear Michael J, Thank you so much for taking the time to share your recent experience at the Four Seasons Hotel Chicago on TripAdvisor! We are so happy to hear that you enjoyed another visit at our property! We are pleased to hear that our staff was so helpful and outstanding during your stay, and that you enjoy our wonderful...

Reviewed 4 weeks ago via mobile

The hotel is nice well maintained and beautiful.the rooms are clean but make a little bit.staffs are very awesome and well care .all are very friendly and helpful.i am a business man so I will com again to visit here for official meeting and I will stay here thank-you all buddies

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Helpful?
Thank andrewsimansUSA
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review

Dear andrewsimansUSA, Thank you for your kind words about your recent stay at the Four Seasons Hotel Chicago! We are so happy to hear that you enjoyed your stay! We are so glad to hear that you were impressed with our amazing staff and they were able to assist you throughout your visit. We very much look forward to your...

Reviewed 4 weeks ago via mobile

I had a room overlooking Lake Michigan. It was beautiful. You could sit by the window for hours. The best things about any Four Seasons are the beds and the bathrooms. Fully catered to for a weary business traveller. Room service and housekeeping were prompt. The front office manager was very helpful.

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3Thank Rshukla51
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review

Dear Rshukla51, Thank you so much for sharing your recent experience at the Four Seasons Hotel Chicago on TripAdvisor! We are so happy to hear that you enjoyed your stay. We are so thrilled to hear that you were elated with the view of Lake Michigan from your room. The wonderful view combined with our luxurious Four Seasons beds is...

Kalamazoo, Michigan
Reviewed 9 December 2016

My husband and I had the pleasure of staying at the Four Seasons Chicago last weekend. We were in town for one night for a concert so pretty much spent our time at the hotel and concert venue. We did venture out for a couple hours of shopping at Water Tower Place - which is pretty much across the street...

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1Thank wellseasoned55
MGFSChicago, General Manager at Four Seasons Hotel Chicago, responded to this review

Dear wellseasoned55, Thank you so much for your kind words about the Four Seasons Hotel Chicago, we are so happy to hear that you enjoyed your stay! We are so glad to hear that you were able to take advantage of the wonderful location of the Four Seasons Chicago and get a little shopping in your short visit as well...

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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Four Seasons Hotel Chicago, always a landmark of refined comfort, with unrivaled Lake Michigan and city views, steps from chic North Michigan Avenue shops and minutes from Chicago's business and financial centres. The Hotel offers a fresh, contemporary ambience that remains as inviting as ever. ... more   less 

Additional Information about Four Seasons Hotel Chicago

Address: 120 E. Delaware Pl., Chicago, IL 60611-1443
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: RM1,241 - RM4,090 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Chicago 5*
Number of rooms: 343
Reservation Options:
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Also Known As:
Four Seasons Chicago
4 Seasons Hotel Chicago
Chicago Four Seasons
Hotel Style:
#1 Business Hotel in Chicago
#2 Family Hotel in Chicago
#3 Romantic Hotel in Chicago
#3 Spa Hotel in Chicago
#5 Luxury Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Hotel Chicago staff and other travellers.
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Questions? Get answers from Four Seasons Hotel Chicago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A city view room or a view of Lake Michigan. The corner rooms are bigger and have more sun.”
 of 5 bubbles stevegQ43UY, 12 Jan 2017 | Read review
“Higher floor”
 of 5 bubbles Wings_Wheels, 7 Jan 2017 | Read review
“It's my little secret but I'm pretty sure if you're on the 37th floor or higher facing Lake Michigan it will blow your mind.”
 of 5 bubbles 5clarencet, 16 Dec 2016 | Read review
“Lake view. Forty fifth floor. Quiet. Perfectly quiet. ”
 of 5 bubbles BillN970, 14 Dec 2016 | Read review
“Corner one bedroom executive suites on higher floors have amazing views of both the lake and downtown.”
 of 5 bubbles wellseasoned55, 9 Dec 2016 | Read review
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