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Hilton Chicago O'Hare Airport

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3,093 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Chicago O'Hare Airport
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Showing 2,762: English reviews
Dayton, Ohio
Reviewed 1 week ago

Travelled to Chicago for a wedding and loved the convenience to the airport for the bride and groom, and to the train for the trip to the reception. Traveling by car to get to the Hilton was a nightmare and trying to find a place to park was not easy, although the employees were very kind to assist us in...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank annandlloydb
Diana F, Marketing Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear annandlloydb, Thank you for taking the time to write a Trip Advisor review regarding your recent stay with us. I’m happy to read that you enjoyed our convenience to the airport and the easy accessibility to the train to the reception. I’m sorry to read that you had difficulty with parking, however I’m glad our team was able to...

Reviewed 1 week ago

We stayed at the Hilton Chicago O'Hare 3/15/17 the night before flying out to Florida. This was our first time flying out of O'Hare so we wanted plenty of time to park and make it to our flight at a relaxed pace. If we flew out of here again I would explore other area options before booking here again. Pros:...

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Helpful?
1Thank Kyle B
Diana F, Marketing Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Kyle B, Thank you for taking the time to write a thorough Trip Advisor review regarding your recent stay with us. We truly appreciate your detailed feedback and I will be sharing your comments with my team and the appropriate departments. Overall we are glad that you enjoyed your stay and were able to easily walk across the street...

Bangkok, Thailand
Reviewed 1 week ago

Excellent location with a walkway underground from Terminal Two to the hotel. Rooms of good size and excellent lighting. The hotel uses the old style shower saver heads which is certainly not the best. Room service is only adequate and my dinner presentation was similar to that one would receive in a hash-house but OK.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank TheTraveller069
Diana F, Marketing Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear TheTraveller069, Thank you for taking the time to write a Trip Adivisor review regarding your recent stay with us. I’m delighted to learn about your appreciation for our location and proximity to the airport and our spacious and well-lighted guestrooms. I’m sorry to hear that you did not like the shower heads or the room service food quality and...

Neuf-Brisach, France
Reviewed 1 week ago

The hotel located next to terminal 2/the train station, just a minute to get there and/or way back. Stayed again early February 2017 for one night at this perfect place. Online booking simple and effective, finally at check-in any room claims required in advance have been taken in account. Check-in fast and easy, room spacious and comfortable - and the...

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Helpful?
Thank malefisohu
Diana F, Marketing Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear malefisohu, Wonderful! I’m delighted to learn of your appreciation for our convenience to the airport, comfortable and spacious guestroom, and variety offered at breakfast and the sports bar. I’ll be sure to share your comments with the team! We are so glad to hear that you enjoyed your recent stay with us and we are already looking forward to...

Skiatook, Oklahoma
Reviewed 1 week ago via mobile

We stay here often, as it is super close to the airport/downtown train, however the mattress we had last night was terrible. Felt like the mattress was off of a sleeper sofa (thin with lots of springs) and it had a dip to one side, so I kept rolling back in the hole squeezing my husband. The Hilton needs new...

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Helpful?
1Thank mbriggs1970
Diana F, Marketing Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear mbriggs1970, Thank you for your continued loyalty and for taking the time to write a Trip Advisor review regarding your recent stay. I’m terribly sorry for the uncomfortable matress in your guest room. I have shared your comments with the housekeeping department and we will replace the matress in room 3095. I’m sorry for this inconvenience and we hope...

Chico, California
Reviewed 1 week ago

We got stuck at O'Hare overnight, and needed a few hours of sleep. Booked a very expensive room here only because it was on site. Staff was friendly. The room was just alright, not modern, water pressure in shower was low, bed was uncomfortable. Seemed clean and safe, and they have a restaurant downstairs that was pretty good.

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Helpful?
1Thank Kerri O
Diana F, Marketing Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Kerri O, We’re sorry to hear about your travel troubles, but we are glad that you decided to stay with us. I’m glad to read you enjoyed our on-site restaurant, friendly staff and our clean and safe guest rooms. I will address the water pressure issue with our property operations department. We do hope to have the opportunity to...

Beijing, China
Reviewed 1 week ago

since I have stayed at this hotel for the last five years or so, I can tell you this: the hotel is extremely convenient to and from the airport terminals. the hotel is much quieter than the other hotels in the ohare area in terms of airplane noises. the employees including operator, front desk , some are very efficient,helpful, friendly...

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Helpful?
1Thank ylm888
Diana F, Marketing Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear ylm888, Thank you for taking the time to write a Trip Advisor review regarding your recent stay with us and for sharing your feedback. I’m glad to learn of your appreciation for our convenience to the airport and the quietness of your guestroom. I’m sorry to read about the disappointments you experienced in regards to the variability of our...

Reviewed 1 week ago

In general the hotel is looking its age. Very convenient to O'Hare and decent service, but outside of that it's way overpriced for the rooms and level of comfort. Wifi was spotty. Also, I got in late and wanted to get in a workout and the fitness center had closed at 10:00. I would think if there's any hotel anywhere...

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Helpful?
1Thank Jelms10
Diana F, Marketing Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear Jelms10, We truly appreciate your feedback regarding your recent stay with us. I’m sorry to read about your disappointment in the level of comfort you experienced in your guestroom, the hours of the fitness center and the Wi-Fi connection. I will address your comments with the appropriate departments. I do hope we have the opportunity to serve you again...

Key West, Florida
Reviewed 2 weeks ago

The location of the Chicago Hilton Hotel is the only thing good about it. When checking in we asked for a very early wake up call which never came. Thank God I set my phone alarm as a back up. Also we ate at the hotel and my food not only came out overcooked once but twice. I didn't chance...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank gedmin2016
DianaFriess, Marketing Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear gedmin2016, I’m terribly sorry about the inconveniences you experienced during your stay with us. I will address these issues with the Front Desk Team and the Culinary team in the kitchen. I do hope we have the opportunity to serve you again during your next visit to Chicago and improve upon our service and make it right. Thank you...

Arvada, Colorado
Reviewed 2 weeks ago

I stayed here recently while stranded at O'Hare and it made the mishap tolerable! Helpful friendly staff attended to my every need. The rooms were great! You can easily walk to the hotel underground from the airport. I would definitely stay here again next time I'm stuck at O'Hare! ;)

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Helpful?
1Thank jrog9832
DianaFriess, Marketing Manager at Hilton Chicago O'Hare Airport, responded to this review

Dear jrog9832, We hope you don’t get stuck here at O’Hare again, but we are glad to hear that if you do, you’ll be staying with us! Thank you so much for taking the time to write a Trip Advisor review and sharing your experience with fellow travelers. I’m glad to learn of your appreciation for our friendly staff, comfortable...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Chicago O'Hare Airport

Address: O' Hare International Airport, Chicago, IL 60666
Region: United States > Illinois > Chicago
Price Range: RM664 - RM1,563 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Chicago O'Hare Airport 4*
Number of rooms: 858
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Booking.com, Priceline, Orbitz and Travelocity so you can book your Hilton Chicago O'Hare Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Chicago o`Hare Airport Hotel Chicago
Hilton Hotel Chicago
Hilton Chicago Ohare Airport Hotel
Chicago Hilton
Hotel Style:
#66 Luxury Hotel in Chicago
#82 Romantic Hotel in Chicago
#86 Family Hotel in Chicago
#94 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Chicago O'Hare Airport staff and other travellers.
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Questions? Get answers from Hilton Chicago O'Hare Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else - Park and ride from another hotel!”
 of 5 bubbles jenniferwD9276FN, 24 Mar 2017 | Read review
“It seems that all rooms are very quiet. You need to state when you arrive if you wish to have a view on the runways.”
 of 5 bubbles swiffy_new, 21 Mar 2017 | Read review
“Best option would be runway view - just impressive, if you have a passion for aviation...”
 of 5 bubbles malefisohu, 18 Mar 2017 | Read review
“Rooms on south side are quieter”
 of 5 bubbles bernadetteb229, 11 Mar 2017 | Read review
“Book in advance or try to qualify for any discount possible”
 of 5 bubbles andresr61, 7 Mar 2017 | Read review
5 of 5