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Holiday Inn Chicago O'Hare

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603 Reviews from our TripAdvisor Community

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Showing 550: English reviews
Boston
Reviewed 11 January 2015

Stayed over one night when a flight was cancelled. Convenient to airport. Free shuttle every 1/2 hour. Drivers were very nice. Hotel is renovated in more modern colors. Moderate size room withe 2 queen beds, a King would open the room up. Very clean, microwave, fridge and coffee maker. Desk staff was very polite and helpful with shuttle information, toiletries...

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Helpful?
Thank frugalarnie
Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your comments. We were happy to see that you had a nice stay at our hotel, especially our friendly staff! We hope to see you during your next trip to the O'Hare area!

Seattle, Washington
Reviewed 6 January 2015 via mobile

I was put here by my airline when I missed my connecting flight. The shuttle getting from the airport is extremely confusing as there are two hotels both referred to as Chicago o'Hare - specifically ask if it's for Cumberland. Everything was nice and clean. I was a little upset that my breakfast, though advertised on trip advisor as free,...

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Helpful?
Thank Layla W
Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your feedback. We were happy to see that you enjoyed your time with us, especially the hassle free check in and check out. We hope to see you again during your next trip to the Chicago area.

Saint Paul, Minnesota
Reviewed 2 January 2015

My friends and I were there for 3 nights and 4 days. It was close to the airport, the only issue is that it was further away from downtown Chicago. However, there was a subway station that was walking distance from the hotel. I recommend you take the subway during the day vs. the night. It did not look safe,...

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Helpful?
Thank h3ro_me
Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your comments. I was happy to hear that you enjoyed your time with us and our close proximity to the Cumberland blue line. We hope you will visit us again during your next trip to the Chicago area!

Reviewed 28 December 2014

Missed my connecting flight airline gave me this room. Free and free shuttle. Yeimi was very helpful. Wifi works great. Even offered for me to use my food vouchers in the connected restaurant. King sized bed in room. Room was warm and comfortable.

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Helpful?
Thank Jacob C
Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your feedback. We were happy to hear that we were able to make your stay a pleasant one during such a stressful time as being stranded at O'Hare

Kansas City, Missouri
Reviewed 15 December 2014

Don't expect much when coming here. The room itself is fine and clean and I guess that's all that matters. I've had better stays at other hotels but since my husband and I were only here for the weekend, we wanted to try it out. I was drawn to this hotel due to the free parking and closeness to the...

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Helpful?
Thank Sarah_9031
Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your feedback. I am truly sorry for the issues that you encountered during your time with us. That is not the level of service our loyal guests have come to expect.

Iowa City, Iowa
Reviewed 11 December 2014

This is a good place to stay in the O'Hare area. The room was clean and comfortable and the front desk staff really nice/helpful. There was construction going on, but it didn't impact our stay. The only things I could possibly complain about was that the hallway was smoky outside of our non-smoking room which lingered and finding the entrance...

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Helpful?
Thank CoolMadre
Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your comments. I was happy to read that you enjoyed your time with us, especially our friendly front desk staff. We hope you see you during your next trip to the O'Hare area.

Orlando, Florida
Reviewed 30 November 2014

Efficient is the start. It all began with the shuttle driver from the airport. He made sure I was getting on the correct shuttle as there are more than one Holiday Inn as well as being observant enough to take notice of me asking me where I was staying, thus I made this shuttle and did not have to wait...

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Helpful?
Thank Ken B
Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you so much for your comments. We were so happy to hear your wonderful comments on our hotel. We are glad that you had such a great interaction with our team members. We look forward to hosting you during your next trip to the O'Hare area!

Reviewed 25 November 2014

My husband and I stay there this past summer for about 4 days. The front desk was very nice, polite and helpful we even got our room early which we were very thankful since we were traveling from FL. The resturant was amazing eat there about 3 out of the 4 days. The location was good for us not to...

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Helpful?
Thank Yaz91
Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your feedback. We are so happy to hear that you had a great overall experience at our hotel. I was especially pleased to see that you enjoyed our great food in Bar Louie and our helpful front desk staff. We hope that you will return when you travel to the O'Hare area again!

Miami, Florida
Reviewed 18 November 2014

We spent a night at the Holiday Inn. It is very conveniently location to jump on the El train or the expressway (to either ORD or Chicago). The parking is free and it offers a small gym. A new Mariano's supermarket is just down Cumberland Avenue. I thought the room furnishings were very dated and the carpet throughout very worn....

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Helpful?
Thank Maskotas
Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your feedback. I was happy to hear that you enjoyed our convenient location to the Cumberland blue line. I would like to apologize for the condition of the furnishings in your room. We have recently remodeled and have replaced many of the room furnishings. Thanks again and we hope to see you during your next visit to...

Linden, Michigan
Reviewed 17 November 2014

According to various reviews online, this hotel has allegedly had multiple known cases of bed bugs. Thought I am a huge supporter previously of IHG properties, you can add me to the list of those affected. On a recent business trip, my colleagues and I stayed at this hotel. The dated look to the property was not a show stopper,...

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Helpful?
Thank ChrisFromMichigan
Richard J, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your feedback. I am truly sorry for your experience. This is certainly not an ongoing issue at our hotel and I have sent you a private message to get further details into this.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Comfort meets convenience at Chicago O'Hare International Airport hotel. The Holiday Inn Chicago O'Hare Airport Hotel (ORD), just minutes from downtown Chicago, offers you quality lodgings near the airport, making us your top choice for comfort and convenience in Chicago. Come and dine 24-hours in our new Bar Louie restaurant and bar. Bring your family to our Chicago O'Hare hotel, located just off I-90 with close proximity to all that Chicago has to offer. Nearby attractions include the Rosemont Theatre, Allstate Arena, Wrigley Field, Millennium Park, Sears Tower and shopping on the Magnificent Mile. Corporate travelers seeking prime Chicago O'Hare accommodations will not be disappointed in this hotel. O'Hare International Airport is just two miles away, and we are close to numerous businesses such as Career Builders, US Cellular, OCE, T-Mobile, the Big Ten Headquarters and the Donald E. Stephens Convention Center. The Blue Line of the subway is within walking distance of our Chicago Airport hotel. In addition, we offer a business center with a fax machine, copier, printer, computer and free high-speed Internet access. While staying at our Chicago O'Hare hotel, you can enjoy amenities including a heated, outdoor pool, a 24-hour fitness center, an ATM machine and Bar Louie, our new 24-hour restaurant and bar, where kids eat breakfast for free. While traveling, you can bring your furry friends to our pet friendly hotel near O'Hare Airport. Book your Chicago hotel reservations now to enjoy our great rates. ... more   less 

Additional Information about Holiday Inn Chicago O'Hare

Address: 5615 N Cumberland Avenue, Chicago, IL 60631-2915 (Formerly Clarion Hotel Barcelo - O'Hare Arpt)
Region: United States > Illinois > Chicago > O'Hare
Price Range: RM459 - RM811 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago O'Hare 3*
Number of rooms: 243
Reservation Options:
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Also Known As:
Holiday Inn Chicago o`Hare Hotel Chicago
Chicago Holiday Inn
Hotel Style:
#9 Best Value Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chicago O'Hare staff and other travellers.
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Questions? Get answers from Holiday Inn Chicago O'Hare staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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