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Holiday Inn Chicago O'Hare

Booking.comUS$190*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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628 Reviews from our TripAdvisor Community

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Showing 573: English reviews
Reviewed 2 March 2015 via mobile

Lobby was very clean and smelled nice. Bedroom was also very clean. We thought breakfast was free but ended up getting charged $30 for the buffet, which wasn't very tasty! Our receipt for room said $139 with taxes and fees but our bank account shows $164 was taken out. I will be addressing that today, watch your account!

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Helpful?
Thank CrazyAtheist
Ricardo G, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your comments. We were very happy to hear that you enjoyed our clean rooms. Please visit us again when you are in the Chicago O'Hare Area.

Venice, Florida
Reviewed 28 February 2015

So, I am a Priority Club member and I stay at Holiday Inn's all the time. This one had ok rooms, clean, peaceful and big enough. However, I waited nearly 1/2 hour at the airport for the shuttle, the driver never moved from his seat, listened to Bull's radio at the highest decimal possible on the way. When we arrived,...

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Helpful?
Thank Mike H
Ricardo G, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your feed back. I am truly sorry for the issues that occured during your visit at our hotel. This is not a recurring problem at our hotel. Please come back and visit us when you are in the Chicago O'Hare Area.

Bethesda, Maryland
Reviewed 26 February 2015

I stayed here after my flight got canceled, and for ~$75 after taxes, it was okay, but not great. Check in was fine, and the folks were pleasant. The beds were probably the worst I have ever slept on in my life - very old, and if you sat on one side, the other side would shift up. They provided...

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Helpful?
Thank ayewayway
Ricardo G, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your comments. We are glad to hear that you thought our desk staff was pleasant and were able to use our complimentary baby crib. Please come back and visit us when you're in the Chicago O'Hare Area.

Mumbai (Bombay), India
Reviewed 20 February 2015

Nice rooms. Clean hotel. But extremely costly for the service and room provided. Not value for money at all. Dont even provide complimentary breakfast. Airport shuttle service is good. Staff is polite.

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Helpful?
Thank ASB1582
Ricardo G, General Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your feedback. We are glad to hear that you enjoyed riding our complimentary airport shuttle. Please visit us again on your next visit to the Chicago O'Hare Area.

Iowa City, Iowa
Reviewed 19 February 2015

booked through Priceline for good rate. Rooms outdated with broken lamp shades, very porous walls. Worst part of room was poorly controlled thermostat. Had to turn off heat while sleeping to achieve comfortable temp. Would not provide any plates for delivery service. On the plus, cheap, comfortable bed, refrigerator in room, free wi-fi.

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Helpful?
Thank Andrew B
Ricardo G, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your comments. We were very happy to hear that you got to utilize our complimentary wifi. Please come back and visit us on your next visit to the Chicago O'Hare Area.

Ontario, Canada
Reviewed 19 February 2015

Booked in for a 24 hr stay while in transit to Cabos San Lucas. We wanted to start spending time here in order to get to know Chicago a little more each time we can on layovers. We found access to the main road easy access. Check in, fast and easy. No delay. Room was as expected and consistent with...

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Helpful?
Thank Waterlillimm
Ricardo G, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your comments. We were very happy to heat that your check in was quick and easy. Please come back and stay with us on your next visit to the Chicago O'Hare Area.

Milwaukee, Wisconsin
Reviewed 17 February 2015

After reading these reviews I have a hard time believing they are real or that Holiday Inn does not filter threw reviews to only show the good ones. We have stayed at this location twice and both times were terrible. The Manager laughed at our outrage of being left at the International pick up at O Hare waiting for over...

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Helpful?
1Thank Muse1967
IHGCare, Guest Relations Manager at Holiday Inn Chicago O'Hare, responded to this review

Dear Muse1967, Thank you for bringing this to our attention. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I’m very sorry to hear we did not meet your expectations with regards to the shuttle service. We would like to follow up with you. We have sent you a private message in an...

Toronto, Canada
Reviewed 13 February 2015

That includes the best breakfast! Hearty and excellent service! This hotel is really worth staying at for the amenities and service! The rooms could do with some upkeep! But service- front desk and breakfast restaurant- go for it! excellent stop and value for money!!

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Helpful?
Thank Danny B
Ricardo G, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you so much for the kind words. Our goal is to give our guests the best customer service possible. We are very happy to hear that you enjoyed our breakfast and our front desk staff. Please feel free visit to our hotel when you are back in the Chicago O'Hare area.

Chicago, Illinois
Reviewed 5 February 2015

I strongly recommend this hotel. The price was very good. Reservation thru this site was quite easy. They provide shuttle services. Breakfast was good. Staff were courteous. I was tired from a missed flight . I felt much better.afterwards

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Helpful?
Thank Pakkam
Ricardo G, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your feedback. We were very happy to hear that you got to use our 24 hour complimentary shuttle and enjoyed our breakfast at Bar Louie. The next time you are in the Chicago O'Hare area we do hope you choose to stay with us again.

Bracknell, United Kingdom
Reviewed 3 February 2015

I stopped over at the hotel following a flight from London Heathrow and found it good value all round. Courteous staff and very clean all round despite the building being dated. Memorable feature was the excellent US$12+ pp all inclusive buffet breakfast. A worthy hotel to stop over with decent standards of comfort and offers good value for money.

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Helpful?
Thank Nimapolice7
Ricardo G, Front Office Manager at Holiday Inn Chicago O'Hare, responded to this review

Thank you for your comments. We were very happy to hear that you enjoyed our courteous staff and our comfortable rooms. We hope to see you again when you are in the Chicago O'Hare Area.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Comfort meets convenience at Chicago O'Hare International Airport hotel. The Holiday Inn Chicago O'Hare Airport Hotel (ORD), just minutes from downtown Chicago, offers you quality lodgings near the airport, making us your top choice for comfort and convenience in Chicago. Come and dine 24-hours in our new Bar Louie restaurant and bar. Bring your family to our Chicago O'Hare hotel, located just off I-90 with close proximity to all that Chicago has to offer. Nearby attractions include the Rosemont Theatre, Allstate Arena, Wrigley Field, Millennium Park, Sears Tower and shopping on the Magnificent Mile. Corporate travelers seeking prime Chicago O'Hare accommodations will not be disappointed in this hotel. O'Hare International Airport is just two miles away, and we are close to numerous businesses such as Career Builders, US Cellular, OCE, T-Mobile, the Big Ten Headquarters and the Donald E. Stephens Convention Center. The Blue Line of the subway is within walking distance of our Chicago Airport hotel. In addition, we offer a business center with a fax machine, copier, printer, computer and free high-speed Internet access. While staying at our Chicago O'Hare hotel, you can enjoy amenities including a heated, outdoor pool, a 24-hour fitness center, an ATM machine and Bar Louie, our new 24-hour restaurant and bar, where kids eat breakfast for free. While traveling, you can bring your furry friends to our pet friendly hotel near O'Hare Airport. Book your Chicago hotel reservations now to enjoy our great rates. ... more   less 

Additional Information about Holiday Inn Chicago O'Hare

Address: 5615 N Cumberland Avenue, Chicago, IL 60631-2915 (Formerly Clarion Hotel Barcelo - O'Hare Arpt)
Region: United States > Illinois > Chicago > O'Hare
Price Range: RM464 - RM1,049 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago O'Hare 3*
Number of rooms: 243
Reservation Options:
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Also Known As:
Holiday Inn Chicago o`Hare Hotel Chicago
Chicago Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chicago O'Hare staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do NOT stay here!”
3531MTO, 18 May 2017 | Read review
“Our room was at the front, unsure what noise is in the back”
bcchiick, 10 Apr 2017 | Read review
“The noise level is good from any location.”
tomi425, 14 Feb 2017 | Read review
“Enjoy the comfort of space to fit personal accommodation.”
brandonreed86, 22 Nov 2016 | Read review
“Find another hotel”
677erneste, 26 Sep 2016 | Read review
5 of 5
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US$190* /night
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PricelineUS$190
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Prices are for 1 room, 2 adults
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