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JW Marriott Chicago

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#32 of 185 Hotels in Chicago
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1,327 Reviews from our TripAdvisor Community

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Showing 1,284: English reviews
Charleston, South Carolina
Reviewed 5 November 2015

I have stayed in this hotel a few times now when traveling on business. I'm always made to feel welcome and the rooms are very clean and comfortable. Thanks to the staff for making every stay so pleasant.

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1Thank 150libbyh
Don L, Executive Assistant at JW Marriott Chicago, responded to this review

Although we’ve said it before, it bears repeating, hospitality is a two-way street and while we arguably have the best staff in Chicago, we are fortunate in accommodating perhaps the best visitors to our fair city as well. All of our associates are attuned to providing the best stay possible for all of our guests, but our reward comes from...

Florida
Reviewed 4 November 2015

I travel once a year to Chicago on business and have stayed at various hotels trying to find the hotel that meets all my traveling needs with style. This is officially my favorite hotel in Chicago. The service and atmosphere were outstanding and the Italian Restaurant top notch. The room was spacious and comfortable.

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1Thank Karen B
Don L, Executive Assistant at JW Marriott Chicago, responded to this review

We are fortunate to have secured your favorite hotel status while in Chicago. Our resolve now is to keep your loyalty, and our challenge is to continually exceed your now heightened expectations. Please feel free to share with any of our team what your preferences are and what we can do better, we value your patronage and public recommendation and...

New City, New York
Reviewed 3 November 2015

The hotel is beautiful and very conveniently located. Well appointed lobby and the spa/meeting areas (and executive lounge) are large/open and nicely furnished. My room itself was extremely large with a well-appointed bathroom. Two large sinks and shower separate from very large soaker tub. Like all Marriott's I've stayed in, the bed is… fantastic. I'm saving the best for last...

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2Thank duncans177
Don L, Executive Assistant at JW Marriott Chicago, responded to this review

Thank you for the positive review, recommendation, and recognition of some of our associates in a public forum. While we are proud of our physical attributes and being the first and only luxury level hotel in Chicago’s Loop, the primary difference between us and comparable hotels or for that matter even other Marriott’s is our staff. Midwestern warmth and friendliness...

London, United Kingdom
Reviewed 31 October 2015 via mobile

I stayed for a conference in this large hotel in the business district in Chicago. As a conference centre it was great with all the right facilities on the third floor. My room was large and clean with a good bathroom. I chose a room with windows into the atrium space (virtually no sense of daylight), however with a larger...

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Thank Amhurst99
Don L, Executive Assistant at JW Marriott Chicago, responded to this review

Thank you, it gives us great pleasure in hosting visitors from overseas, and we appreciate your detailed and kind review. Our century old edifice created a challenge for the designers in incorporating sleeping rooms into the building sans a “view”; they rose to that challenge by directing the guest’s attention inward with modern amenities and luxurious features rarely, if ever,...

Washington DC, District of Columbia
Reviewed 26 October 2015

While visiting Chicago I had a chance to visit the JW Marriott Hotel. The hotel lobby is beautiful. You know exactly where to go upon arrival to check in. The lobby is spacious for networking and has a bar where you can order food & drinks. The hotel is a historic property designed by the famous architect Daniel Burnham. The...

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Thank Geisha514
Don L, Executive Assistant at JW Marriott Chicago, responded to this review

Thank you! We value our history as the last Burnham designed building before his passing, and although the interior was entirely reconstructed in order to become a luxury hotel, the designers kept his elements intact and made every effort in keeping the spirit and grandeur of a bygone era. Our location in the heart of Chicago’s Financial District provides the...

Reviewed 26 October 2015

Well it's JW Marriott. Unlike any other 1st class hotels, JW always working hard and make extra effort to maintain its class and services. Respect to them a lot! Overall, I just love my stay in JW Marriott. Staffs are very professional and comforting, they'll give you the exact information on what you want and what you don't know. Thank...

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Thank GlobeTrekkie007
Don L, Executive Assistant at JW Marriott Chicago, responded to this review

Thank you, the JW brand has found a niche in the luxury hotel market by delivering personalized service without the attitude our competitors mistakenly assume equates to something extraordinary. That, and the fact our associates not only enjoy being in the hospitality business, but love Chicago and sharing all they can with our visitors. We pride ourselves in our service...

Schaumburg, Illinois
Reviewed 25 October 2015 via mobile

My two daughters and I stayed here while we shopped the weekend for their birthday. This hotel is beyond amazing! The staff was so sweet and acknowledged my daughters Birthday and our room was fantastic. If you want to feel like a king or queen... This is the hotel to stay at.

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Thank David H
Don L, Executive Assistant at JW Marriott Chicago, responded to this review

Thank you! And with the holiday season upon us, downtown Chicago transforms into nothing short of a magical wonderland of lights, music, dining, and of course shopping. Delighted to have been able to share in your daughter’s birthday celebrations, we wish them long lasting and pleasurable memories of their weekend in the City. And of course royalty starts with the...

Reviewed 25 October 2015 via mobile

If you are looking for a hotel to work with for a wedding- save yourself a lot of headaches and skip this one!! Long story short, they gave us the brides suite (which adjoined her mothers). As my husband began to get in the shower, we heard the door to our suite open and the sound of voices!!!! Yes!!! It...

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Thank Hoosiers12
Don L, Executive Assistant at JW Marriott Chicago, responded to this review

We regret your experience varied from the vast majority of our other guests and wedding attendees; we have provided you contact information through TripAdvisor should you wish to discuss this further.

Chicago, Illinois
Reviewed 23 October 2015

I walked past this hotel on the way t;o school everyday, and I must say, the remodel was beautiful from the outside. I stayed with a friend in a standard double room. The hotel is huge with spacious banquet halls. It's also conveniently located near Union Station and a few blocks from great shopping.

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Thank Nikki T
Don L, Executive Assistant at JW Marriott Chicago, responded to this review

Thank you, and although our façade designed by Daniel Burnham is now 100 years old, the interior was completely redesigned with grand spaces and 21st Century technology and amenities. It was our good fortune you were finally able to be our guest, and while we hope you will be able to stay with us again soon, never hesitate to stop...

Hyderabad, India
Reviewed 22 October 2015

Excellent facilities, very friendly and proactive staff,very conveniently located..in fact just a minute walk from Sears Towers.....I suggest that this is the one hotel one must stay while in Chicago........

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Thank sastrykvk
Don L, Executive Assistant at JW Marriott Chicago, responded to this review

Thank you! In comparison with the heightened service levels of Luxury Hotels in India, your complimentary review is highly regarded. We appreciate the opportunity we have in meeting guests from around the world, and delight in presenting our hotel and hometown to all of our visitors. We hope your journeys bring you back to Chicago someday soon, it was our...

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Lounge-JW Marriott Chicago
The Lounge-JW Marriott Chicago
Cuisines: American, Bar, Contemporary, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Encounter a landmark Millennium Park hotel and experience the renowned architecture of world-famous Daniel Burnham at this luxury hotel in Chicago, Illinois. Located at LaSalle & Adams, this Chicago, Illinois luxury hotel soars above skyscrapers in the heart of one of the world's most powerful financial districts. With a $396 million restoration, the historic JW luxury hotel in Chicago, IL exudes Burnham's refined style combined with 21st century sensibility, providing downtown Chicago with a one-of-a-kind authentic destination. Unwind in our luxury Chicago, IL hotel rooms or dine inside our world-class restaurant, The Florentine. As the epitome of refined elegance, the JW Marriott Chicago hotel provides stunning domed-ceiling ballrooms and meeting venues for corporate gatherings or extravagant weddings and social soirees. Discover Daniel Burnham's foundation of excellence at the JW Marriott Chicago, and experience a premier luxury hotel in Chicago. ... more   less 

Additional Information about JW Marriott Chicago

Address: 151 W Adams St, Chicago, IL 60603-3601
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: RM862 - RM2,386 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Chicago 4*
Number of rooms: 610
Reservation Options:
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Also Known As:
Jw Marriott Chicago Hotel Chicago
Hotel Style:
#13 Spa Hotel in Chicago
#14 Business Hotel in Chicago
#22 Green Hotel in Chicago
#23 Luxury Hotel in Chicago
#23 Romantic Hotel in Chicago
#34 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Chicago staff and other travellers.
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Elkhart, Indiana
over a year ago
Kansas City, Missouri
New York

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Questions? Get answers from JW Marriott Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“12th floor is top”
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“I would ask for a room with a city view”
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