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About
#74 of 217 hotels in Chicago
Location
Cleanliness
Service
Value
GreenLeaders Platinum level
The Radisson Blu Aqua Hotel Chicago is the contemporary debut of Radisson Blu in North America. A true representation of the brand, it is designed to become a destination in itself. Radisson Blu is the upper upscale tier of our global hotel brand, focusing on design, style and attention to detail in every respect.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Billiards
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Car park
Wifi
Hot bath
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Coffee shop
Restaurant
Kids' meals
Wine / champagne
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Bottled water
Minibar
Flatscreen TV
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Park View
Languages Spoken
English, French, Russian, Spanish and 4 more
Location
100Great for walkers
Grade: 100 out of 100
95Restaurantswithin 0.5 km
35Attractionswithin 0.5 km
Contact
221 North Columbus Drive, Chicago, IL 60601-7801
Getting there
Randolph/WabashChicago L7 min
State/LakeChicago L9 min
Car HireSee all Chicago car hire
6102Reviews119Q+A100Room tips
Reviews
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I have not stayed at the Radisson Blue Aqua Hotel yet, however, I had a few questions regarding my booking and Ben was extremely helpful in answering all of my questions and ensuring I would be comfortable with my stay. He was extremely patient and I have never dealt with such a courteous staff member.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Saif Alzyoud, Guest Services / Front Office at Radisson Blu Aqua Hotel, Chicago
Responded 2 weeks ago
On behalf of all the team members at Radisson Blu Aqua Hotel, Chicago, I thank you for your outstanding feedback We strive for consistent excellence, so we certainly appreciate any feedback our guests offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again. Your loyalty is crucial to making our hotel a success, so I hope you will continue to make Radisson Blu Aqua Hotel, Chicago, your destination property while in our great city. I wish you a great week and thank you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Aqua Blu is a beautiful hotel successfully melding ultra-modern and industrial interior design in an iconic building close to everything downtown with great amenities and a good restaurant. It's starting to show small signs of wear and tear, like some signage a bit askew and a reading light on a bed's headboard that wouldn't stay on, but it remains my favorite hotel that I can afford to stay at.
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Date of stay: December 2022
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
Helpful
Response from Saif Alzyoud, Guest Services / Front Office at Radisson Blu Aqua Hotel, Chicago
Responded 2 weeks ago
On behalf of all the team members at Radisson Blu Aqua Hotel, Chicago, I thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback our guests offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again. Your loyalty is crucial to making our hotel a success, so I hope you will continue to make Radisson Blu Aqua Hotel, Chicago, your destination property while in our great city. I wish you a great week and thank you again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
Pros: location, location, location. You are within walking distance to most of the Magnificent Mile's attractions. Despite the cold weather, we were able to walk to a variety of restaurants, activities, and public transportation. There's also a beautiful park next to the hotel that does not feel that you are in the downtown area. Dog park, playground, and shopping. Restaurant on property was nice and had food for all ages. Staff does their absolute best but they are understaffed and unable to fit the needs of such a large property. Cons: Matresses are old and need replacement, no carpet in the bedroom- tile felt cold and dirty upon arrival, towels in room need replacement, furniture was stained, bulbs were out and were not replaced during our stay, valet services have been discontinued, vent covers were dusty, shower faucet had hard water crust- easy to clean this, indoor pool towels are small and dingy, hot tub had a dark and dirty foam- which indicates a need for cleaning. Overall feel of the hotel is that it needs general upkeep increased. …
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Date of stay: January 2023
Value
Location
Service
Room Tip: Make sure to check out the park on the east side of the hotel. You'll need to take the stairs...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Saif Alzyoud, Guest Services / Front Office at Radisson Blu Aqua Hotel, Chicago
Responded 2 weeks ago
On behalf of all the team members at Radisson Blu Aqua Hotel, Chicago, I want to reach out to you regarding your feedback while staying with us. We strive for consistent excellence, so when finding out that your stay did not meet your expectations, I wanted to reach out personally and apologize. Please email me at Saif.Alzyoud@radissonbluamericas.com to ensure that we provide you with the best resolution to this matter. Your loyalty is critical in making our hotel a success, so I hope you will give us another opportunity to change your impression. If I can be of any future service, please contact me.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When you visualize a great customer service experience, Omar would be the poster child for it! RADISSON BLU Chicago you made a phenomenal call hiring this one, he made my overall excitement for my upcoming stay soar. I had a minor issue booking but he resolved it and went above & beyond to ensure I was accommodated and treated respectfully. I had the pleasure of walking through the lobby/ restaurant area and it is beautifully designed with every modern amenity. Hats off to Asst. Mgr. Kenneth for doing his best to keep traveler’s accommodations on track while the entire system was down. I will update post checkout for a room/ stay review 😊. ~JB
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Saif Alzyoud, Guest Services / Front Office at Radisson Blu Aqua Hotel, Chicago
Responded 2 weeks ago
On behalf of all the team members at Radisson Blu Aqua Hotel, Chicago, I thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback our guests offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again. Your loyalty is crucial to making our hotel a success, so I hope you will continue to make Radisson Blu Aqua Hotel, Chicago, your destination property while in our great city. I wish you a great week and thank you again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After being stuck in the SWA travel nightmare I experienced one pleasant night. The Radisson Blu Aqua service was spectacular. The check in was welcomed with free drink coupons and later to a relaxing visit to the pristine pool, and finally a room overlooking the Park. Thank You!
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
Helpful
Response from Saif Alzyoud, Guest Services / Front Office at Radisson Blu Aqua Hotel, Chicago
Responded 2 weeks ago
On behalf of all the team members at Radisson Blu Aqua Hotel, Chicago, I thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback our guests offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again. Your loyalty is crucial to making our hotel a success, so I hope you will continue to make Radisson Blu Aqua Hotel, Chicago, your destination property while in our great city. I wish you a great week and thank you again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
Expensive hotel for what it offers. I was placed in a room for people with special needs where I couldn't even sit on the toilet because it was so high. There was never room cleaning. uncomfortable beds There was no breakfast available and the menu, in addition to lacking variety, was very expensive. Unfriendly front desk attendant Concierge too The hotel offered nothing but a bed to sleep on. Bad experience with Radisson chain. I will no longer be a member.
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Date of stay: December 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Saif Alzyoud, Guest Services / Front Office at Radisson Blu Aqua Hotel, Chicago
Responded 2 weeks ago
On behalf of all the team members at Radisson Blu Aqua Hotel, Chicago, I want to reach out to you regarding your feedback while staying with us. We strive for consistent excellence, so when finding out that your stay did not meet your expectations, I wanted to reach out personally and apologize. Please email me at Saif.Alzyoud@radissonbluamericas.com to ensure that we provide you with the best resolution to this matter. Your loyalty is critical in making our hotel a success, so I hope you will give us another opportunity to change your impression. If I can be of any future service, please contact me.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for 4 days with my family and really enjoyed it.The facilities were amazing and the breakfast was really good though pricy.I want to shout out to Hassan at concierge who helps customers selflessly.He is the back bone of Radisson blue aqua hotel.Hassan made our stay wonderful and I can’t stop praising him for all the help.Thank you Hassan for making our stay wonderful
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Saif Alzyoud, Guest Services / Front Office at Radisson Blu Aqua Hotel, Chicago
Responded 2 weeks ago
On behalf of all the team members at Radisson Blu Aqua Hotel, Chicago, I thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback our guests offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again. Your loyalty is crucial to making our hotel a success, so I hope you will continue to make Radisson Blu Aqua Hotel, Chicago, your destination property while in our great city. I wish you a great week and thank you again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location, beautiful building and so easy to navigate to and from if you're visiting Chicago, we were able to walk or use public transportation with no issues at all. The hotel itself is lovely, room a great size and tasteful decorated with modern decor - especially loved the sparkly floor tiles. Floor to ceiling windows meant we had a great view but didn't interfere with the heat in the room as it was very cozy. Lots of storage space - I love to empty my suitcase when I arrive and was able to do that no issues. Also breakfast is served till 11 - brilliant for us late risers. Every member of staff we encountered was great, friendly and professional My son & husband used the indoor pool and jacuzzi and loved it, the outside area of this hotel is better than any I've seen in a long time, BBQ areas, fire pits, plenty of seating, a common area, a running track. Will definitely be back in the summer. Very few issues, I would say these are all totally nit picky and didn't really interfere with our stay but.... We couldn't get Netflix to work despite being logged in, not sure what the issue was but it wasn't important enough for us to report to front desk. Also the connection on the TV was a little spotty so it kept freezing for a couple of seconds at a time, again NBD. Although there was plenty of storage in the room there isn't much in the bathroom. Also the bathroom door is a barnyard door type so you can hear everything in the bathroom and there's no lock., We're a close family so it wasn't a problem but if you're a little shy maybe it would be a problem. Overall I would recommend a stay here.…
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Saif Alzyoud, Guest Services / Front Office at Radisson Blu Aqua Hotel, Chicago
Responded 2 weeks ago
On behalf of all the team members at Radisson Blu Aqua Hotel, Chicago, I thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback our guests offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again. Your loyalty is crucial to making our hotel a success, so I hope you will continue to make Radisson Blu Aqua Hotel, Chicago, your destination property while in our great city. I wish you a great week and thank you again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room is clean and comfortable bed, great location. The staff by the door ( Hassan) was very welcoming and helpful to guests. He was professional and kind. I enjoyed our chat with him about Morocco. Will be coming back with my family soon.
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Saif Alzyoud, Guest Services / Front Office at Radisson Blu Aqua Hotel, Chicago
Responded 2 weeks ago
On behalf of all the team members at Radisson Blu Aqua Hotel, Chicago, I thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback our guests offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again. Your loyalty is crucial to making our hotel a success, so I hope you will continue to make Radisson Blu Aqua Hotel, Chicago, your destination property while in our great city. I wish you a great week and thank you again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LoriLynn olafso... U wrote a review Dec 2022
The hotel is at a great location and the room/hotel decor is beautiful! Everyone was so friendly and helpful! Omar M. was especially helpful at check-in! Spending time here over the holidays was so much fun!
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Saif Alzyoud, Guest Services / Front Office at Radisson Blu Aqua Hotel, Chicago
Responded 4 weeks ago
On behalf of all the team members at Radisson Blu Aqua Hotel, Chicago, I thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback our guests offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again. Your loyalty is crucial to making our hotel a success, so I hope you will continue to make Radisson Blu Aqua Hotel, Chicago, your destination property while in our great city. I wish you a great week and thank you again
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$159 - US$283 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop / New East Side
NUMBER OF ROOMS
334
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Claim Your ListingRADISSON BLU AQUA HOTEL, CHICAGO: UPDATED 2023 Reviews, Price Comparison and 2,109 Photos (IL) - Tripadvisor
Frequently Asked Questions about Radisson Blu Aqua Hotel, Chicago
Which popular attractions are close to Radisson Blu Aqua Hotel, Chicago?
Nearby attractions include Millennium Park (0.5 km), American Writers Museum (0.4 km), and Jay Pritzker Pavilion (0.4 km).
What are some of the property amenities at Radisson Blu Aqua Hotel, Chicago?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Radisson Blu Aqua Hotel, Chicago?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Radisson Blu Aqua Hotel, Chicago?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Radisson Blu Aqua Hotel, Chicago?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Radisson Blu Aqua Hotel, Chicago?
Conveniently located restaurants include Wildberry Pancakes and Cafe, Eggy's Diner Chicago, and Morton's The Steakhouse.
Are there opportunities to exercise at Radisson Blu Aqua Hotel, Chicago?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Radisson Blu Aqua Hotel, Chicago located near the city centre?
Yes, it is 1.0 km away from the centre of Chicago.
Are any cleaning services offered at Radisson Blu Aqua Hotel, Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Radisson Blu Aqua Hotel, Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Radisson Blu Aqua Hotel, Chicago offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.