Radisson Blu Aqua Hotel, Chicago

Radisson Blu Aqua Hotel, Chicago

View from our balcony. This was late in the day, otherwise the pool is in full sun.
Traveller (1800)
Panorama of the Accessible Naturally Cool King Room at the Radisson Blu Aqua Hotel
360
Panoramas (42)
Nothing more relaxing after a long conference day, than a great Hotel view
Room & Suite (775)

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About

4.5
#90 of 211 hotels in Chicago
4.7 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.3 of 5 bubbles
Value
The Radisson Blu Aqua Hotel Chicago is the contemporary debut of Radisson Blu in North America. A true representation of the brand, it is designed to become a destination in itself. Radisson Blu is the upper upscale tier of our global hotel brand, focusing on design, style and attention to detail in every respect.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Billiards
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Coffee shop
Restaurant
Kids' meals
Wine / champagne
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Bidet
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand films
Radio
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Park View
Lake View
Languages Spoken
English, French, Russian, Spanish and 4 more
Hotel links
Special Offer:Stay 2x, Get a $50 Gift Card

Location

221 North Columbus Drive, Chicago, IL 60601-7801
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Midway Airport
15.6 km
See all flights
O'Hare Intl Airport
Randolph/Wabash
7 minChicago L
4.5
4.5 of 5 bubbles6,198 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Radisson Blu Aqua Hotel in Chicago garners appreciation for its prime location, enabling guests to easily explore the city's attractions and shopping venues, although navigating the streets can be tricky for some. While the hotel's amenities, including the pools and fitness center, are widely celebrated, housekeeping services have faced criticism for lacking in cleanliness and efficiency. Rooms boast impressive sizes and views but are sometimes described as outdated and not well-maintained. Guest experiences with service are inconsistent, with reports of both excellent attention and neglect. Additionally, the atmosphere is vibrant, but the value proposition is marred by unexpected charges and some guests find the ambiance overshadowed by excessive noise and poor accessibility.
Location
Convenient
Atmosphere
Lively
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Comprehensive

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6,198Reviews119Q+A100Room tips
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Detailed Reviews
TrailBlazer680752 wrote a review Jan 2023
Chicago, Illinois
Hotel's Favourite
5.0 of 5 bubbles
Aqua Blu is a beautiful hotel successfully melding ultra-modern and industrial interior design in an iconic building close to everything downtown with great amenities and a good restaurant.

It's starting to show small signs of wear and tear, like some signage a bit askew and a reading light on a bed's headboard that wouldn't stay on, but it remains my favorite hotel that I can afford to stay at.
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Date of stay: December 2022
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Saif Alzyoud, Guest Services / Front Office at Radisson Blu Aqua Hotel, Chicago
Responded 10 Jan 2023
On behalf of all the team members at Radisson Blu Aqua Hotel, Chicago, I thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback our guests offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again. Your loyalty is crucial to making our hotel a success, so I hope you will continue to make Radisson Blu Aqua Hotel, Chicago, your destination property while in our great city. I wish you a great week and thank you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
foodieinGR wrote a review Aug 2020
Grand Rapids, mi
4.0 of 5 bubbles
I booked this hotel specifically because it had an outdoor pool (in downtown Chicago!) and it has a large and well-equipped gym. For those reasons this hotel was perfect for my recent 4 day mini vacation to Chicago. I paid more than I usually do for a 4* in downtown Chicago but with the weather forecast showing 85* and sunny all four days I figured it would be worth the splurge. It was.

The pool is large enough to accommodate many guests and the sundeck is wide with plenty of chaise loungers available. It is surrounded by nicely landscaped foliage and shrubs. The best part is floating in the pool and looking up at the hotel's unique architectural styling...it seems to have been designed for this view in particular. Floating in a pool surrounded by skyscrapers was a first for me and I will seek out this hotel for similar escapades in summers to come.

The interior design of the hotel is not to my taste (at all) with pretty garish color scheme and flashy (trashy) design choices and materials in the room. It made me think if a mob bosses mistress was given the task of decorating with a big budget and no oversight.

That being said the bed, pillows and linens were high quality and very comfortable, the AC did it's job with very little noise, and the elevators were fast and efficient.

The gym was great. Large and very well equipped. There's even an indoor half basketball court.

Location just south of the river and a short walk from Millenium Station and the Mag Mile were the icing on the cake.
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Date of stay: August 2020
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jim Marino, General Manager at Radisson Blu Aqua Hotel, Chicago
Responded 25 Aug 2020
Dear foodieinGR, Thank you for your review and for taking the time to share your comments. We're pleased to hear that you enjoyed our amenities and plan to return! We also appreciate your feedback regarding your guest room as we are always searching for ways to improve. We hope to welcome you again soon.
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
SusieD wrote a review Jan 2020
Indianapolis, Indiana
4.0 of 5 bubbles
My husband and I have stayed at this hotel over the years. The rooms and staff are still wonderful. However, I called for an additional wastebasket for the desk. Blu used to provide not only a wastepaper basket by the desk but also a recycling container. There were no robes. The t. paper is thin. Just enough towels to get by - no extras. I called and asked to have a morning paper sent up. The human did not answer me and instead directly transferred to me a recording about the benefits of business class. Really? I pay the resort fee and don't use any of those facilities. A friend whom we met in Chicago stayed at a nearby hotel just north of Blu. We walked over to visit. The hotel has the WSJ and USA Today stacked up in the lobby and let me have one of each even though I was not a guest there. Little things matter a lot, and Blu disappointed in that regard. (I go back to the early days when a complimentary newspaper was left at the room's door in a blue bag.) However, the big things are still great - staff, immaculate rooms, location (can walk to Loop or Michigan Avenue). Since I care about the minor things I mentioned, we will probably stay at the other hotel down the street. Too bad, as it's been a tradition to stay at Blu when in Chicago.
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Date of stay: December 2019
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Corner room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jim M, General Manager at Radisson Blu Aqua Hotel, Chicago
Responded 8 Jan 2020
Dear susiedawson, Thank you for taking the time to share your feedback. As a frequent guest, we're disappointed to hear that we fell short this time around and sincerely apologize for your stay being less than perfect. We will absolutely take these comments into consideration as we consider future improvements to improve our guest experience. Should there be anything we can do for you regarding your recent visit, please do not hesitate to contact us directly at (312) 565-5258. We hope for the opportunity to welcome you again and remind you why we began your tradition of staying at the Blu.
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Rachel V wrote a review Mar 2021
1.0 of 5 bubbles
My husband and I booked the ambassador king suite for our honeymoon. We only stayed one night. We spent over $500 on this room for the night and left feeling pretty disappointed. The staff was friendly, so that was not the issue. However, there was only one washcloth in the room, only one robe and no slippers (as advertised with such an expensive room), there was an empty water bottle left in the room, there was only one single disposable coffee cup, there was a bunch of hair underneath the bathroom trash can (which I accidentally knocked over & noticed it), only one complimentary bottle of water (again, advertised with the room that we would have water bottles), and it just overall was NOT worth the money at all. This was really a disappointment as this was our one night that we had to get away to spend our honeymoon. We wish the room would have been actually stocked, as well as cleaned. We’ve unfortunately had a better experience at a motel.
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Date of stay: March 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Corporate Customer Care Corporate Customer Care, Owner at Radisson Blu Aqua Hotel, Chicago
Responded 20 Mar 2021
Thank you for sharing your review. It is a delight to learn that the service of the staff worked perfectly for you. On the other hand, we feel sad knowing that your experience was less than satisfying due to the cleanliness of the room and availability of some amenities at that time. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
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Mark F wrote a review Feb 2020
Chicago, Illinois
5.0 of 5 bubbles
We just did our daughter's wedding at the Radisson Blu Aqua Hotel in Chicago. It was wonderful, due in significant part to the quality and efforts of the hotel. They were incredibly accommodating to get the space ready, the food (for 200 guests) was even better than when we had selected it at the tasting, and the hotel gave us the free use of two presidential suits, two ambassador suites, and a very large meeting room that served as a hospitality room and location for the after-party and Sunday morning brunch. The hotel service was fantastic, and the senior staff assigned to the event couldn't have been more helpful. The guests all were happy about their rooms, and the event space looked great. We spent a lot of money on the wedding, but we loved the weekend and felt that we got more than our money's worth.
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Date of stay: February 2020
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: The higher floors get lack traffic noise.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jim M, General Manager at Radisson Blu Aqua Hotel, Chicago
Responded 17 Feb 2020
Dear Mark F, Thank you for your review! We're delighted to hear that you and your guests enjoyed your time with us throughout the beautiful wedding and sincerely appreciate you choosing us for such a special occasion. We're sending our warmest wishes your way and hope to welcome you again soon!
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mkalin933304 wrote a review Feb 2020
3.0 of 5 bubbles
The room needed to be cleaner. The curtains had stains all around the room. The dresser had crumbs and junk stuffed down between the cracks. The toilet seat had something on it, luckily had brought sanitizer wipes to clean it off
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Review collected in partnership with Radisson Blu
Date of stay: January 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jim M, General Manager at Radisson Blu Aqua Hotel, Chicago
Responded 12 Feb 2020
Dear mkalin933304, Thank you for taking the time to submit your feedback. On behalf of the entire team, we sincerely apologize that the cleanliness of your guest room was not up to our standards. I can assure you we are addressing this internally to ensure a similar situation does not occur in the future. Should there be anything we can do for you regarding your recent visit, please do not hesitate to contact us at (312) 565-5258. We hope for another opportunity to exceed your expectations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
George wrote a review Jan 2020
4.0 of 5 bubbles
Hotel staff was great . Very nice decor Vincent was helpful . The room was amazing with a wonderful view. The room was clean and spacious tables could use some touching up look bad with wood to replace spot that was broken . Seemed to be a quick fix. Ironica was pleasant and helpful as well she noticed that we were passing a elevator closer to our room and given us a better option of using a closer elevator. I enjoyed the pool could be a little bigger but nice. I really enjoyed myself there.
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Date of stay: January 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jim M, General Manager at Radisson Blu Aqua Hotel, Chicago
Responded 8 Jan 2020
Dear Isaac0825, Thank you for your review and for taking the time to share your experience. We're happy to hear that you enjoyed your time with our friendly team and will be sure to pass along your kind comments to Vincent! We also appreciate your feedback regarding the condition of your room as we are always striving to perfect our facilities. We hope to welcome you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Julia B wrote a review Oct 2021
Washington DC, District of Columbia
5.0 of 5 bubbles
We had an excellent stay at the Radisson Blu Aqua! The room was huge. Our wrap-around balcony had a panoramic view of the city and let in lots of clean, Covid-free air. The service was amazing, the restaurant has outdoor seating with radiant heating for cool mornings, and the various seating areas in the lobby provide comfortable places to meet with friends. The in-room coffee maker is a Cuisinart pod machine, so the coffee is rather weak but easy to deal with. Iron and ironing board worked great for our fabric face masks. And all the best attractions of Chicago were right around the corner. A wonderful place to stay!
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Date of stay: October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rkrimbel wrote a review Oct 2021
Sarasota, Florida
3.0 of 5 bubbles
The Radisson Blu employees are trying to make this a first class hotel, but they appear to be having serious employee problems in that there aren’t any! The first room they gave us had not been serviced, they responded immediately and gave us a different room that had been. They also apologized and gave us a free round of drinks and breakfast for the inconvenience. That’s the type of service I expect from a Radisson Blu. I would rate them higher, but this particular Radisson has some peculiar design issues as well as housekeeping issues.

The furniture seems to be substandard, and while the furniture in the first room was broken the furniture in this room seems to be missing. There are marks on the wall where shelves used to be.
The lighting in the room, as is common in a cheaper motel, is completely inadequate using narrow spotlights that point down and not illuminating the room.The shower while warm and comfortable has the controls on the opposite wall of the door so that you must turn on the water and get out of the way as fast as possible until you find out what temperature it is. Also the shower handheld was on, and instead of the water coming out the showerhead it began pouring out of the shower into the bathroom floor. Not a major problem, except during COVID-19 protocols there’s no maid service! Also, only one small bar of soap in the entire room – so we have to move it from shower to sink. The coffee maker is a standard Cuisinart, and it came with one coffee pod and 4 tea pods. My husband needed to go downstairs to get a second coffee pod so we could each have a cup of coffee. And by the way there was no coffee available downstairs in the lobby. On the plus side, the beds amazingly comfortable and the pillows are just right. And I’ve had no problems with the temperature controls. So the basics are there, but don’t expect a luxury experience.
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Date of stay: October 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
tvl2some wrote a review Dec 2021
Naples, Florida
5.0 of 5 bubbles
The Radisson Blue Aqua is a one-time condo building, refurbished/remodeled to create a hotel in a great location for leisure/business travelers alike. The decor is modern in a restrained glitz. In spite of Covid restrictions and a limited labor market, we found the hotel to be spotless. Requests for bath linen and water were promptly satisfied. The staff was amazing! Dinner and breakfast at the FireLake Restaurant were tasty and well-presented, reasonably priced. We loved the Grinch theme that dominated a special Christmas breakfast for children. We will certainly return.
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Date of stay: December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jim Marino, General Manager at Radisson Blu Aqua Hotel, Chicago
Responded 10 Jan 2022
I'm delighted to hear that you had a wonderful visit with us! Thank you for your kind review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Laurie F asked a question Apr 2022
Indoor pool?
Laurie F asked a question Apr 2022
Indoor pool?
Answer from GavinBlair2
Des Moines, Iowa168 contributions32 helpful votes
It is an outdoor pool for sure, they have indoor but not sure if it is only open to condo residents or not?
Jolien W asked a question Mar 2022
New Lothrop, Michigan1 contribution
What are the spa services and prices?
Bilal Z asked a question Feb 2022
2 contributions
How much is the parking? Thanks.
Answer from E208PNsusanc
Atlanta, Georgia19 contributions19 helpful votes
We took Uber from O'Hare to the hotel, however I see online a cost for $45 per day. This is a fairly standard daily parking fee for a large city in the US, so not unusual. You would want to verify when you book your room, to be certain no changes have occurred since the post of those rates. If you stay here, I hope you enjoy it as much as we have. The Radisson Blu Aqua's location is a great starting point for walking to sights and dining. It's a great hotel!
<3 2 Travel wrote a tip Jun 2024
New York City, New York36 contributions43 helpful votes
1.0 of 5 bubbles
"The pool gets really crowded!"
Read full review
Blue_Marble_Trek wrote a tip Jun 2024
St. Petersburg, Florida83 contributions42 helpful votes
5.0 of 5 bubbles
"Walk to the back of the hotel to visit many of the Lakeshore Drive Parks."
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Rosenberg-Fran wrote a tip Jun 2024
7 contributions1 helpful vote
3.0 of 5 bubbles
"It’s over priced "
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Susan C wrote a tip Mar 2024
1 contribution
1.0 of 5 bubbles
"Beware of hidden fees and non-responsive management. And bring a towel from your room to the pool."
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Stephan B wrote a tip Mar 2024
San Diego, California186 contributions99 helpful votes
4.0 of 5 bubbles
"Do not get a room by the fire station. The noise is horrendous from what my colleagues told me."
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PRICE RANGE
RM 1,222 - RM 2,027 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop / New East Side
NUMBER OF ROOMS
334
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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RADISSON BLU AQUA HOTEL, CHICAGO: UPDATED 2024 Reviews, Price Comparison and 2,207 Photos (IL) - Tripadvisor

Frequently Asked Questions about Radisson Blu Aqua Hotel, Chicago
Which popular attractions are close to Radisson Blu Aqua Hotel, Chicago?
Nearby attractions include Millennium Park (0.5 km), Chicago Architecture Center (0.4 km), and American Writers Museum (0.4 km).
What are some of the property amenities at Radisson Blu Aqua Hotel, Chicago?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Radisson Blu Aqua Hotel, Chicago?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Radisson Blu Aqua Hotel, Chicago?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Radisson Blu Aqua Hotel, Chicago?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Radisson Blu Aqua Hotel, Chicago?
Conveniently located restaurants include Wildberry Pancakes and Cafe, Eggy's Diner Chicago, and Morton's The Steakhouse.
Are there opportunities to exercise at Radisson Blu Aqua Hotel, Chicago?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Radisson Blu Aqua Hotel, Chicago located near the city centre?
Yes, it is 1.0 km away from the centre of Chicago.
Are any cleaning services offered at Radisson Blu Aqua Hotel, Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Radisson Blu Aqua Hotel, Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Radisson Blu Aqua Hotel, Chicago offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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