We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Gwen, A Luxury Collection Hotel, Michigan Avenue Chicago

Save
Share
Traveller (199)
Room & Suite (434)
Dining (122)
Overview
  • Excellent83%
  • Very good13%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$209.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Chicago hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "d0a1486af7f045909a67ff065393be07", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":217498,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[109234272],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":9,"year":2018},"checkout":{"day":3,"month":9,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":209,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"d0a1486af7f045909a67ff065393be07","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":272,"lowestMetaPrice":209,"additionalPartner":false,"highestMetaPriceDisplay":272,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":272,"lowestMetaPrice":209,"highestMetaPriceDisplay":272,"hotelName":"The Gwen, A Luxury Collection Hotel, Michigan Avenue Chicago","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImQwYTE0ODZhZjdmMDQ1OTA5YTY3ZmYwNjUzOTNiZTA3IiwiQUlLIjoiNzdiYzNiOTI1NTZmNDc4YTkyMjdlYjE1ZjIwMzUxYmIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "02/09/2018", "checkOut": "03/09/2018", "lowestPrice": "US$209", "hasDates": true, "hacComplete": true, "contentIdMappings": {"109234272":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (607)
Filter reviews
593 results
Traveller rating
480
83
16
8
6
Traveller type
Time of year
LanguageEnglish
More languages
480
83
16
8
6
Show reviews that mention
All reviewsshops at north bridgespg propertynordstrom mallcirca restaurantmolton brown productsgreat locationmichigan avenuedirect accessfire pitspg pointshuge tvbeautiful hotellobby barrooms are spaciousseparate tub and showerfifth flooranother guest
FilterEnglish
Updating list...
1 - 5 of 593 reviews
Reviewed yesterday via mobile

My SO and I had a great stay in the Gwen. We received a warm welcome when checking in; Jasmine and I chatted about the occasion that brought us to Chicago, and she was incredibly nice and generous! The room itself was beautifully furnished and...More

Thank Gina L
Reviewed 2 days ago via mobile

This is a OK hotel. It's nothing special and definitely not what I would call luxurious. I've stayed at many other hotels labeled as "Luxury Collection" and would say that this one is a little off brand. It's a very busy place with loud music...More

Thank Mario_0009
Response from Jeremy D, Front Office Manager at The Gwen, A Luxury Collection Hotel, Michigan Avenue ChicagoResponded yesterday

Dear Mario_009, Thank you for taking the time to share your recent experience with us. Receiving a warm welcome and having your room prepared during check-in sets the tone for a great stay. Unfortunately, we fell short during your recent stay at The Gwen Hotel....More

Reviewed 3 days ago via mobile

It's a decent hotel, though if you are expecting the slightly sedated, laid back luxury of a luxury collection hotel you will be disappointed. This is more like a W - loud music and millenials included. Having said that, the rooms are comfortable and as...More

Thank FlyingB1975
Response from Jeremy D, Front Office Manager at The Gwen, A Luxury Collection Hotel, Michigan Avenue ChicagoResponded 2 days ago

Dear FlyingB1975, Thank you for staying at The Gwen, Michigan Avenue Hotel. We appreciate you sharing your feedback regarding the live music offered at our hotel. We hope to have the opportunity to welcome you back to our hotel in the future so you can...More

Reviewed 1 week ago

We had a work conference booked at The Gwen. The hotel was very nice and the service was exceptional. I valeted my car for the first night, the valet service was very convenient and simple to use. Checking into the hotel was seamless...I was waited...More

Thank MARIESTEIN
Reviewed 1 week ago

We -- 2 moms + 2 daughters (age 11 and 12) coming from NYC and San Francisco and meeting in Chicago to celebrate the birthday of one of our daughters -- were looking for luxury, pampering, and a great location. The Gwen exceed our expectations...More

1  Thank ScottDinCA
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Room Service
Meeting Rooms
Wheelchair Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Non-Smoking Hotel
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$285 - US$1,216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Chicago
#16 Business Hotel in Chicago
#17 Romantic Hotel in Chicago
#19 Family Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$285 - US$1,216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Chicago
#16 Business Hotel in Chicago
#17 Romantic Hotel in Chicago
#19 Family Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (199)
Room & Suite (434)
Dining (122)
Business Centre & Event Rooms (37)
Amenities (11)
Questions & Answers
Ask a question
Embed
30 July 2018|
AnswerShow all 5 answers
Response from dlk916 | Reviewed this property |
Yes, Conair but they it may be a pro model as the cord is the heavy round type. Also very strong output of air.
1
Vote
REALTOR-Q
1 June 2018|
AnswerShow all 3 answers
Response from newenglandny | Reviewed this property |
I am not sure. My husband gave his credit card so I really don’t know. Sorry for such a late response but I did not receive any notification that someone was asking a question.
0
Votes
Wykenio
27 March 2018|
AnswerShow all 2 answers
Response from Respilosa | Reviewed this property |
Absolutely no problem.
1
Vote
Room Tips
"You shouldn't be spending your time in the room so this shouldn't matter."
Read review
"Try to book a city view room"
Read review
"I was on an higher floor and asked to not be near an elevator. Overall, very quiet"
Read review
"Ask for room with a view as standards face into adjacent office building"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing