We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Gwen, a Luxury Collection Hotel, Chicago

Show Prices
#126 of 187 Hotels in Chicago
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Gwen, a Luxury Collection Hotel, Chicago
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

24 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 23: English reviews
Start your review of The Gwen, a Luxury Collection Hotel, Chicago
 Click to rate
San Jose, California
Reviewed 2 days ago NEW

This hotel was very nice and the staff were top notch. It is very centrally located with many good options for eating, including lower and higher end eateries. Would definitely stay here again and enjoyed my time here!

 Report
Helpful?
Thank Brix510
Santiago
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

My wife and I stayed at The Gwen for a getaway to Chicago. The Gwen was great. All the rooms have recently been very nicely renovated. We stayed in room 1013 facing east toward Lake Michigan and had a nice view of a portion of downtown. I travel often for business and I unequivocally can say thatThe Gwen was far...

 Report
Helpful?
1Thank Minneapolisdoyle
About Hotel's Favourite Review
Oakland, California
Reviewed 3 days ago NEW

Nice rooms, great location, decent food too. Decor was great, and lobby was very interesting. Did 3-4 nights in summer '16 for a work event. I've stayed at other River North properties before, but this one was probably the best located. Professional staff - a little less of a "party" feel than many SPG properties, but definitely quiet for sleeping....

 Report
Helpful?
Thank Adam M
Toledo, Ohio
Reviewed 3 days ago NEW

This was my first time at this hotel. Great location near the shops at North Bridge with the entrance on Rush Street. It takes you off guard when you enter into the lobby as you need to take an elevator to go up to the hotel lobby and front desk on the 5th floor. The staff was very welcoming and...

 Report
Helpful?
Thank Leah D
Reviewed 3 days ago NEWvia mobile

This hotel is absolutely beautiful with its newly renovated lobby and guest rooms. I had a room with a very nice view of the City. The location is perfect! I'll definitely be staying at The Gwen the next time I spend a few days in downtown Chicago!

 Report
Helpful?
Thank Elle B
Iowa City, Iowa
Reviewed 5 days ago NEW

This hotel has been recently renovated, and they have done a great job. The lobby/bar area is very trendy. the rooms are upscale and spacious. I was there for a business meeting and it was handled very well. I love the location attached to the Nordstroms mall. Love the rooftop outdoor bar area but it was not yet open for...

 Report
Helpful?
Thank AKW52245
Zurich, Switzerland
Reviewed 5 days ago NEW

Located very centrally in the heart of Chicago. The hotel offers huge rooms with big bathrooms, comfortable beds and friendly staff. Quick to get on the subway and around the city. The hotel did not offer any grand views from the rooms but I was not bothered by it, you spend anyway more time outside that inside the room.

 Report
Helpful?
Thank FKOEL411
Muskego, Wisconsin
Reviewed 6 days ago NEW

I tagged along on my husband's business trip in October 2016. We parked across the street in the designated garage and had parking validated. You take an elevator up to the lobby. Checkin was efficient. I would say the staff was professional and understated and not exceptionally friendly. There was a nice lounge area that we walked through to get...

 Report
Helpful?
Thank Mara D
Reviewed 6 days ago NEWvia mobile

This is an awesome hotel. Close to everything. The hotel had a extensive remodel to the lobby/bar area as well as the guest rooms. No expense was spared. Everything was appointed nicely and is top notch. The TV in my room was HUGE!! I used SpotHero to park across the street for $32 for about 20 hours. Fantastic staff and...

 Report
Helpful?
Thank stevesA4329JV
London, United Kingdom
Reviewed 1 week ago

So glad I chose the Gwen for our Chicago long weekend away. One of the best hotel experiences I have had due to it's newly refurbished rooms which are stunning. The rooms are beautifully decorated. The bed so comfy. The bathroom was huge with separate shower and bath, and a separate toilet too. Everything bright, modern and spotless. Molten Brown...

 Report
Helpful?
Thank Smoakley19

161 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (40)
Viewed
Bathroom (7)
Viewed
Room/Suite (7)
Viewed
View from Room (1)
Viewed
Hotel & Grounds (1)
Viewed
2:50
Videos (2)
Viewed
Other (22)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (86)
Viewed
Amenities (11)
Viewed
Grand Deluxe Room, One Queen Bed (41)
Viewed
Dining (11)
Viewed
The Hotel (23)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (35)
Viewed
Hotel & Grounds (9)
Viewed
Bathroom (4)
Viewed
Room/Suite (11)
Viewed
Dining (5)
Viewed
View from Room (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Chicago hotels
Magnificent Mile
InterContinental Chicago
InterContinental Chicago
#75 of 187 in Chicago
4,257 reviews
Magnificent Mile
Conrad Chicago
Conrad Chicago
#6 of 187 in Chicago
155 reviews
The James Chicago
#46 of 187 in Chicago
3,123 reviews
Show Prices
Show Prices
Show Prices
Near North Side
Kimpton Hotel Palomar Chicago
Magnificent Mile
Park Hyatt Chicago
Park Hyatt Chicago
#7 of 187 in Chicago
1,531 reviews
Streeterville
Loews Chicago Hotel
Loews Chicago Hotel
#11 of 187 in Chicago
1,759 reviews
Show Prices
Show Prices
Show Prices

Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Terrace Rooftop Bar
The Terrace Rooftop Bar
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Introducing our newly transformed guestrooms, with splendid views of the Windy City, The Gwen, a Luxury Collection Hotel, Chicago is rooted in the history and heritage of the city's Magnificent Mile, paying homage to the 1930s in both its architecture and ethos. The newest member of Starwood Hotels and Resorts' prestigious group of Luxury Collection Hotels is an artistic icon that exudes timeless style and elegance. Housed within the landmark McGraw-Hill Building, The Gwen features an Art Deco aesthetic amplified by a sculptural façade, famously created by artist Gwen Lux in 1928. The idea of a female artisan making her mark in a predominantly male design city depicts an exciting atmosphere of change. The building has been home to many stories in its illustrious past, and today The Gwen provides the ideal canvas for guests to create their own distinct memories. This 300-room hotel includes 199 King accommodations with separate soaking tubs and showers, 54 Double/Double accommodations, as well as 34 luxurious suites, including some featuring beautiful terraces overlooking Michigan Avenue. The inventory, which averages 380 square feet per guest room, includes rooms that are ADA-accessible. Guests of The Gwen can enjoy the use of plush bathrobes and slippers to make their stay more comfortable, as well as complimentary in-room basic Internet access (wired and wireless), a 42-inch flat screen television with HD stations, a surround sound system, a Keurig brewing system, and an in-room safe. Offering the best of Chicago from right outside its doors, The Gwen is located on the Magnificent Mile, minutes away from premier shopping, world-class dining, and exciting cultural and entertainment hotspots, such as Navy Pier and Millennium Park. Connected to The Shops at North Bridge, The Gwen provides guests with enclosed access to upscale retailers, such as Nordstrom Michigan Avenue, and Stuart Weitzman. ... more   less 

Additional Information about The Gwen, a Luxury Collection Hotel, Chicago

Address: 521 North Rush Street, at Michigan Avenue, Chicago, IL 60611-3646 (Formerly Conrad Chicago)
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: RM1,067 - RM2,897 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Gwen, a Luxury Collection Hotel, Chicago 4.5*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Travelocity, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your The Gwen, a Luxury Collection Hotel, Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Conrad Chicago Hotel Chicago
Chicago Conrad
Hotel Style:
#16 Business Hotel in Chicago
#17 Romantic Hotel in Chicago
#21 Family Hotel in Chicago
#68 Luxury Hotel in Chicago
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Gwen, a Luxury Collection Hotel, Chicago staff and other travellers.
29 questions
Ask a question

See all questions (29)

Questions? Get answers from The Gwen, a Luxury Collection Hotel, Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to higher floors if you want a decent view!”
leahd684, 26 Apr 2017 | Read review
“ask for higher floor--corner rooms with view”
AKW52245, 24 Apr 2017 | Read review
“Higher floors have less A/C unit noise”
FKOEL411, 24 Apr 2017 | Read review
“1205 on the 12th floor was quiet and had a view of the Magnificent Mile.”
Smoakley19, 22 Apr 2017 | Read review
“Higher floors are quieter”
aeolus8, 19 Apr 2017 | Read review
5 of 5