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Embassy Suites by Hilton Chicago Downtown Magnificent Mile

AMOMAUS$876*
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#74 of 188 Hotels in Chicago
Certificate of Excellence
05/06/2017 06/06/2017
1 room 2 adults 0 children
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Embassy Suites by Hilton Chicago Downtown Magnificent Mile
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3,018 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Chicago Downtown Magnificent Mile
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Showing 2,900: English reviews
New York City, New York
Reviewed 1 week ago via mobile

The Embassy Suite chain is always a great choice when traveling. They offer a happy hour, free breakfast and a suite in every room. Great location in Chicago to see everything you want to see in downtown Chicago

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Helpful?
Thank Dalestorm
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

We thank you for your loyalty with Embassy Suites and thank you for choosing the Embassy Suites Downtown Magnificent Mile...second largest in the Embassy Suites brand!

Lund
Reviewed 1 week ago

I like the concept of the hotel. You get one bedroom that is reasonably big and a sitting room where you can work or just have good time. Two wall mounted TVs with decent programs and about 80 channels. My bedroom was very quiet even though it faced a very busy street. The bed and bed linen was great. Everything...

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Helpful?
Thank goldmann
Rasha s, Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

I wanted to personally offer my sincerest apology on behalf of the hotel concerning your recent visit to Embassy Suites, We certainly appreciate your business and you took the time to offer your feedback. Feedback from our valued guests serves as not only a way for us to reach out to you, but also a tool we can use for...

Edmonton, Canada
Reviewed 1 week ago

I had a great stay at this hotel. The quality of service by the staff was excellent. I lost my phone and wallet in the cab that brought me to the hotel. The staff were incredibly understanding and helpful. They helped me to get the phone and wallet back (which I managed to do!). I was so appreciative. It was...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank carolinae821
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

We're happy to hear that you got your items back! It's our pleasure and we are happy that we could help out. Thank you for your review!

Traverse City, Michigan
Reviewed 1 week ago

Stay one night at this Embassy. The staff was great. Room was ready and we were able to check in at 9:30 am. Allowed a late check out due to commitment in the city. Breakfast was wonderful. Only slight drawback was evening reception's food was a little underwhelming. Basically chips and dip not even cheese.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Kathy24601
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for taking the moment to share your experience. We thank you for your feedback as we look for ways to improve our services to our guests.

London
Reviewed 1 week ago

the location is good, the hotel is good and clean but its overpriced for what it is. The room is large with separate living room from the bedroom, very good when travelling with a baby. The food is a bit boring and of low standard so we ended up not eating there. overall is ok but for the money we...

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Helpful?
1Thank Solenkov
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for taking the time to share your experience with us. We are sorry to hear our price point left you dissatisfied. Our rates fluctuate with the supply and demand of the business throughout the year. Certain times of the year are in higher demand than others which result in a higher rate. We appreciate your feedback...

Reviewed 1 week ago via mobile

The hotel was amazing, staff was really friendly. Breakfast included and rooms were clean. I asked for dry cleaning and they brought my dress back the same day. We were impressed! Close to everything but parking was not included and cost us $67 per day.

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Helpful?
Thank Ghinwa H
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Hello and thank you for taking a moment to share your experience with us. We are happy to hear that you enjoyed most aspects of our hotel. For parking, please be advised we do offer valet option for $65 overnight and self park for $46 overnight.

Boston, Massachusetts
Reviewed 2 weeks ago

Construction of a high rise building is going on in front of the hotel. Very loud throughout the day even on Saturday. Sirens and honking are standard undertone of the daily/nightly routine. Walls are thin, windows are not blocking street noise. Bring earplugs as it was suggested by other reviewers. There is rust around some bathrooms fixtures. Found roach on...

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Helpful?
Thank Lepke24
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Thank you for taking the time to share your feedback with the TripAdvisor community. I’m sorry to hear that your recent experience with us at Embassy Suites Downtown Magnificent Mile was an unpleasant one. We take great pride in delivering the highest level of service and I’m disappointed to hear we failed to live up to that promise. We apologize...

Sao Paulo, SP
Reviewed 2 weeks ago

We`ve spent 5 nights at the hotel, arriving on a Friday afternoon. Our first impression of the hotel was terrible: too many people at the lobby, making it very loud and unpleasant. In the morning, when we went down for the breakfast, another surprise: very long lines and more people than the restaurant space could handle. And it was like...

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Helpful?
Thank daniabreu
GnrlMgr511, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Thank you very much for taking the time to complete a review in regards to your most recent stay with us. It is through thoughtful feedback through guests such as yourself that we will continue to improve our service. I would like to apologize for the fact that your experience was not satisfactory. It is our goal to ensure that...

Reviewed 2 weeks ago

Second time I've stayed here. It was an amazing hotel experience. We checked in earlier than expected and they were very friendly and helpful with it. And checking out was equally as easy. 10/10 would stay again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank jacobshaw0817
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

Welcome back! We thank you for being your first choice hotel when traveling to Chicago. We look forward to your return next time you're in Chicago.

Sandusky, Ohio, United States
Reviewed 2 weeks ago

There was a little confusion about parking upon arrival (recently changed garages and failed to update website/inform staff) and the two gentlemen at the front desk during the evening weren't much help, but other than that, everything else was fantastic! Impressed with rooms, atrium, breakfast, etc. I feel like Embassy Suites are either spot on or a tad bit of...

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Helpful?
Thank Casey S
EmbassySuitesMagMile, General Manager at Embassy Suites by Hilton Chicago Downtown Magnificent Mile, responded to this review

You're very welcome and we thank you for taking the time to write a review from your recent stay with us. Since your visit we have updated our parking information on our website and we do apologize of the confusion that it had caused upon your arrival. We thank you for choosing us and welcome you back again next time...

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05/06/2017 06/06/2017
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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Embassy Suites Chicago Downtown Magnificent Mile (formerly Lakefront) hotel is located just 2 blocks from Chicago's Navy Pier and the Magnificent Mile Michigan Ave Shopping! This downtown Chicago hotel is within walking distance to many Chicago attractions such as Millennium Park, Water Tower Place and the Hancock Observatory. Our location and amenities make the Embassy Suites Chicago Downtown Magnificent Mile an ideal choice for the business or leisure traveler! Guests of the hotel stay in a upscale spacious two-room suite complete with a refrigerator, microwave oven and flexible work/dining space. ... more   less 

Additional Information about Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Address: 511 North Columbus Drive, Chicago, IL 60611-5590
Region: United States > Illinois > Chicago > Streeterville , Near North Side
Price Range: RM926 - RM2,060 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Embassy Suites by Hilton Chicago Downtown Magnificent Mile 4*
Number of rooms: 455
Reservation Options:
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Also Known As:
Embassy Suites Chicago
Embassy Downtown Lakefront Suites
Chicago Embassy Suites
Hotel Style:
#46 Luxury Hotel in Chicago
#48 Business Hotel in Chicago
#56 Family Hotel in Chicago
#61 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Chicago Downtown Magnificent Mile staff and other travellers.
53 questions
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Questions? Get answers from Embassy Suites by Hilton Chicago Downtown Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We arrived early and were upgraded to 17th floor with city view. Beautiful views.”
maryjom742, 18 May 2017 | Read review
“Try to get a corner room”
goldmann, 15 May 2017 | Read review
“Higher up, away from elevator and not looking at the construction site”
  • Construction very noisy during the day
Lepke24, 9 May 2017 | Read review
“try to stay in the rooms in the edges of the hotel. this way, you will not have people walking by your room window.”
daniabreu, 9 May 2017 | Read review
“I choose a high floor to be away from the noise, but the property was actually really quiet.”
CaseyS209, 8 May 2017 | Read review
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US$876* /night
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Prices are for 1 room, 2 adults
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