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The Peninsula Chicago

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Traveller (702)
Room & Suite (517)
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About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
Certificate of Excellence
Located at Water Tower Park on the "Magnificent Mile," the city’s premier shopping district, The Peninsula Chicago is the city's most luxurious and sophisticated hotel, offering guests all possible amenities and services. The Peninsula Chicago is a proud recipient of the Five-Star, Five-Diamond Award, and was also recently awarded "#1 Large City Hotel In US And Canada" by readers of Travel + Leisure. The Peninsula Chicago's 339 luxurious guestrooms and suites are among the largest in the city and are exquisitely furnished in a contemporary yet classical style, with a state-of-the-art electronic system that provides guests the ability to control guestroom features with the touch of a button. At the top of The Peninsula Chicago, you’ll find the world-renowned Peninsula Spa. An intimate, indulgent environment featuring innovative spa treatments, gracious service and magnificent facilities including a half-Olympic length swimming pool on the 19th floor overlooking the Chicago skyline. With three distinctive restaurants and a bar, guests can choose from a diverse array of superb dining options. Shanghai Terrace is notable as much for its intensely flavored Shanghainese and Cantonese delicacies as for its matchless service and 1930s supper club atmosphere; The Lobby provides an incredible breakfast, lunch and dinner menu, live entertainment and delectable afternoon tea in elegant surroundings; The Bar offers a sophisticated menu of cocktails, port; and Pierrot Gourmet is a European-style cafe ideal for casual, light fare.
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Property amenities
Pool
Restaurant
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Bar/Lounge
Spa
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Heated pool
Indoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Luxury
Romantic
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Suite Escape
Location
Full view
100Great for walkers
Grade: 100 out of 100
1205Restaurantswithin 0.5 km
265Attractionswithin 0.5 km
Reviews & more
1,793Reviews
1,054Photos
16Q+A
100Room tips
Traveller rating
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Traveling throughout the USA, the Peninsula Chicago just might be the best hotel in the country.
Gorgeous oversized wood filled room, state of the art electronic controls, beautiful lobby, Z bar, incredible service food and drinks and great location and view.
Can’t be beat and wi
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My wife and I have been coming to Chicago in December for 8 years to celebrate our anniversary and to enjoy Christkindle market. We usually choose a different hotel each time, since there are so many exceptional locations and we like to compare and contrast.

We chose The Penins
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+5
Our stay at the Peninsula was fantastic. We were greeted by Nan at the front desk who quickly got us checked into our two rooms. We arrived earlier than the rest of our family, but she was able to get us in a room right away and then text us when our second room was available (st
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I would like to share my recent experience during my stay at the Chicago peninsula hotel. For the most part the customer service, ambiance, and amenities is what one would expect when staying at a five star hotel. The reason I write this review is to appreciate and recognize th
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Response from Peninsula_CH, General Manager at The Peninsula Chicago
Responded 2 days ago
Dear Krista, Thank you for visiting The Peninsula Chicago and for sharing your review. We are thrilled to hear that your family enjoyed your recent stay and we truly appreciate you taking the time to share your gracious comments about our staff. We are are pleased to hear about the extraordinary actions of our Spa staff and we will be sure that they are recognized for their actions. We hope to have the opportunity to welcome you and your family back to The Peninsula soon! Warm regards, Maria Zec Regional Vice President & General Manager
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We just stayed at the Peninsula for a holiday night in town with our kids. The hotel is in a perfect location and was decorated beautifully for the holidays. It is the perfect home base for the holidays given the proximity to stores, restaurants and the skating rink at the hote
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Response from Peninsula_CH, General Manager at The Peninsula Chicago
Responded 2 days ago
Dear lunamiela, Thank you for visiting The Peninsula Chicago and for taking the time to share your feedback. While we are pleased to hear your comments about the hotel location, décor and guestroms, we are sorry to hear about your disappointment with the children's amenities and brunch in The Lobby. We strive to make every guests stay special, particularly our youngest guests, and we would love to hear about your stay so that we may improve our guests experience in the future. If you are open to sharing more about your experience, please contact our Executive Assistant Manager, Food and Beverage, Martin Rahn, at martinrahn@peninsula.com. We appreciate your feedback and hope to have the opportunity to welcome you back to The Peninsula Chicago in the future. Warm regards, Maria Zec Regional Vice President & General Manager
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Pet Friendly!
Professional photo exclusively commissioned by TripAdvisorThe Peninsula Chicago
The Deluxe Suite at The Peninsula Chicago
Professional photo exclusively commissioned by TripAdvisorThe Peninsula Chicago
The Deluxe Suite at The Peninsula Chicago
Previous
Does anyone know what the bath products are in the rooms? Thanks!
Oscar de la Renta soaps, lotions, and hair products.
0 votes
What is the estimate cost for a taxi versus Uber versus Lyft? And if you take the train, is there a stop close by to the hotel or do you need to take another cab from there?
I believe Uber was consistently the cheapest option by +\- $5. We stayed relatively close to the hotel (within 5-10 miles throughout our visit) so I can’t speak to further distances. The hotel is relatively deep in the downtown area however so you would need additional transportation after arriving via train or plane.
1 vote
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How do I contact the concierge directly?
Just call the main line and ask for the concierge.... they are so helpful!!
1 vote
Does anyone know parking options around the hotel that are cheaper ($71/night at Peninsula, as far as I know)?
The Spothero APP is the best way to make a reservation for indoor parking overnight. You can also see all the prices
1 vote
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Is there an airport shuttle from O’hare?
Not provided by the Hotel
1 vote
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Previous
"Get a room that faces Michigan Ave. High floor."
"Ask for a quiet room"
"The only problem with hotel is that the main fire station of Chicago is very close."
"Request Lake View"
"You should definitely try the restaurants in the hotel. It is not hotel food"
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PRICE RANGE
US$360 - US$829 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the peninsula chicago hotel chicagopeninsula chicagochicago peninsula
LOCATION
United StatesIllinoisChicagoCentralNear North SideMagnificent Mile
NUMBER OF ROOMS
339
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