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About
#119 of 217 hotels in Chicago
Location
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Service
Value
See the Gold Coast of Chicago like never before at W Chicago - Lakeshore. From our perfect location on Lake Shore Drive, our hotel provides unlimited access to the best of Chicago, Illinois. During your stay in one of 520 sleek hotel rooms and suites, you can enjoy waterfront views that are absolutely unrivaled while you plan your next adventure. Meanwhile, stay active with the latest workout equipment at FIT or make a splash at WET®, our heated indoor pool. When hunger catches up to you during your visit, beat it like never before with seasonally inspired American cuisine at CURRENT, our hotel restaurant. Socialize over cocktails at the Living Room, the place to see and be seen on the Gold Coast. Celebrate and succeed in dynamic event space, from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.
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Property amenities
Paid public parking nearby
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Patio
Pets Allowed ( Dog / Pet Friendly )
Paid wifi
Pool / beach towels
Indoor pool
Heated pool
Fitness classes
Personal trainer
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Outdoor dining area
Vending machine
Nightclub / DJ
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
ATM on site
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Room service
Safe
Cable / satellite TV
Flatscreen TV
Bath / shower
Seating area
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
On-demand films
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Harbour View
Trendy
Languages Spoken
English, Spanish, German
Location
95Great for walkers
Grade: 95 out of 100
49Restaurantswithin 0.5 km
22Attractionswithin 0.5 km
Contact
644 N Lake Shore Dr, Chicago, IL 60611-3017
Getting there
GrandChicago L14 min
ChicagoChicago L15 min
Car HireSee all Chicago car hire
2285Reviews57Q+A100Room tips
Reviews
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We stayed for five days and had a great experience. Our room on the 32nd floor was large and comfy. The bed was great and so was the shower. All the staff was fantastic, Nick, the bartender was the best. He made a point to remember our names, was cheerful and poured great drinks. I'm knocking one star off, though, because of the janky couch. Our room had a big wrap around sectional which we really liked; however, if you sat on the edge of it, the whole thing tipped forward. All in all, we enjoyed our stay and would return.
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Don't sit on the edge of the couch - it's tips forward!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Hotel's Favourite
My husband and I visited Chicago for our Anniversary and it was such and amazing experience. The W Lakeshore from the start was a party. When we walked in there were people everywhere having a good time. The dj was playing music and it was an overall good vibe. We checked in quickly and came back down to the party had an amazing dinner and drinks. . Met some really cool people. The check in is right next to the bar. So it was hard to hear the front desk person because it was so loud. The room was beautiful, very modern. the bed was comfortable as well as the pillows. The bathroom was small but it was enough for us. The light was good in the room. You had to request a fridge (they were all taken during our stay). The location: W Lakeshore was the perfect location as you could walk to Navy Pier . It was so convenient. We walked everywhere and it was in a nice safe area. Lots of stores and places to eat in the neighborhood. You had views of Lake Michigan. The staff was very friendly and kind. The cook customized my meal to make sure it was gluten free. There were not alot of gluten free options at the hotel but restaurants near by had you covered. They gave complimentary coffee in the lobby every morning. I would stay at this hotel everytime I visit Chicago it was amazing all around and the location was the best. The only bad thing I could think of was the water choice. They had Dasani or Aquafina the worst water in the world in My opinion. I think a nice hotel like this should have better water for their guests . At least some spring water. Anything but Dasani or Aquafina. …
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Nice location and friendly staff. Alas... Walls are paper-thin, you can follow the conversations of the people in the next room. Nice interlude at 03:41 when a drunk group decides to have an impromptu party in the hallway, with much shouting. 24 hours parking sets you back 79 bucks, so that's a steal (literally)...
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Date of stay: November 2022Trip type: Travelled on business
Room Tip: Sink your car in the lake and buy a new one, almost cheaper than parking there
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Josue Hernandez, Guest Services / Front Office at W Chicago - Lakeshore
Responded 21 Nov 2022
Thank you for feedback! Our location is great along with our staff. We hope that you give us another opportunity when your travels find you back in Chicago.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great posh hotel with amazing views. Situated right on historic lake shore drive, this W property has everything you’d expect from the W brand. When you first walk in, you’re greeted by the vibrant energy of the hotel lobby bar and restaurant along with a very fun atmosphere. I had the pleasure of staying in a king bedroom on a higher floor and was treated to amazing views of Lake Michigan and navy pier. The room decorations are slightly outdated, but still offer a fun, contemporary vibe. The bed was extremely comfortable, and the room was spacious. The hotel was loud in the lobby but quiet on the guest floors. The waterfall shower in the bathroom was fantastic. The hotel comes with a well stocked gym and an indoor pool. No hot tub or sauna though. No microwave or mini fridge in the room. With the exception of a subpar food service and food for the breakfast restaurant, the staff and service was great. Overall, 4/5 or 8/10. …
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Date of stay: November 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great view of lake but lots of traffic noise from Lakeside Drive. Room very average. Falling asleep I felt like I was in a Motel 6 by the interstate. This in a room that was $500 a night. Also restaurant and rooftop lounge permanently closed. Stay away!
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Date of stay: October 2022Trip type: Travelled with family
Room Tip: No great restaurants near by. Some of you don’t mind walking 8 blocks
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Josue Hernandez, Guest Services / Front Office at W Chicago - Lakeshore
Responded 16 Nov 2022
Thank you for your feedback! Would you be able to provide the details on which site it states in regard to a restaurant/rooftop as we have not had one in many years?
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very disappointing and maybe 3/5 is even a stretch for this property. First impressions last so hence the 3, the valet was exceptionally friendly and welcoming. Reception check in efficient and friendly too. Room was just awful! Stale smell, out of date decor, run down, needs repairs, uncomfortable bed and terrible pillows!! Outdoor space is empty and there is no life to the hotel Lobby bar for evening drink was fine, bar tender was friendly, no decent choice of drinks - very basic. I’ve stayed in a lot of Marriott properties in Chicago and this was the worst.
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Josue Hernandez, Guest Services / Front Office at W Chicago - Lakeshore
Responded 4 Nov 2022
Thank you for your feedback! We apologize for not meeting your expectations and please ensure that we have passed this information to our leadership so we can address our shortfalls. Thank you for reaching out and for staying with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked room reading about 360 lounge on the top of the building with spectacular view. To my surprise found out that lounge is closed, open only for private events. Staff wasn't very friendly or accommodating when asked about gaining access. Besides, their "spectacular" room is not that spectacular. You have to pay for internet access. Rooms were not updated for a long time. Over all, I am very disappointed...
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Josue Hernandez, Guest Services / Front Office at W Chicago - Lakeshore
Responded 4 Nov 2022
Thank you for your feedback! We have passed this information to our leadership and will be checking our websites as our 33rd floor ballroom is only available for private events and not a lounge. Please ensure to join our Marriott Bonvoy program as that comes with free internet access for all members.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here to be close to Navy Pier. The lake views were breathtaking. The room was clean. the staff friendly, and the food amazing. If you are looking for a hotel walking distance to Navy Pier with great views, this is it.
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Date of stay: October 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed here for one night while in Chicago for business. I have to say this might be the worst W hotel I have ever seen. The place looks like it is literally falling apart. My room was terrible. It smelled like smoke (even though this is a non-smoking hotel), the furniture was broken and stained, the tile in the bathroom was coming off, and the bed was so uncomfortable that the floor would have been better. On top of that, you can hear every noise from your neighbor’s room and the hallway. One star was generous for this hotel. I would have given zero if that was an option. Don’t stay here.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Josue Hernandez, Guest Services / Front Office at W Chicago - Lakeshore
Responded 20 Oct 2022
Thank you for your feedback and we apologize for the experience during your stay. We would love to know more information and hope that you email our leadership team at CHIWHWelcomeDeskTOD@marriott.com so we can better assist you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One of the highlights of our trip - also caught the taxi boat which at $16 a head was a bargain. If you have time, a trip to the zoo (free) is a must Red bus tour at $50 each a rip off $5 daily ticket for their overground local loop trains was a bargain Expect to pay $12-15 for a glass of wine
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Deep pan pizza at Gino east a must
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$153 - US$269 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
w chicago lakeshore hotel chicago, w hotels chicago
LOCATION
United StatesIllinoisChicagoCentral / Streeterville / Near North Side
NUMBER OF ROOMS
520
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Claim Your ListingW CHICAGO - LAKESHORE: UPDATED 2023 Hotel Reviews, Price Comparison and 1,865 Photos (IL) - Tripadvisor
Frequently Asked Questions about W Chicago - Lakeshore
Which popular attractions are close to W Chicago - Lakeshore?
Nearby attractions include Royale Society Hospitality (0.2 km), Lakefront Trail (0.1 km), and Winter's Jazz Club (0.4 km).
What are some of the property amenities at W Chicago - Lakeshore?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at W Chicago - Lakeshore?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at W Chicago - Lakeshore?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at W Chicago - Lakeshore?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to W Chicago - Lakeshore?
Conveniently located restaurants include Pinstripes, Yolk - Streeterville, and Timothy O'Toole's Pub.
Are there opportunities to exercise at W Chicago - Lakeshore?
Yes, guests have access to an indoor pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at W Chicago - Lakeshore?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at W Chicago - Lakeshore?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does W Chicago - Lakeshore offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at W Chicago - Lakeshore?
The staff speaks multiple languages, including English, Spanish, and German.