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W Chicago Lakeshore

Booking.comUS$399*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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W Chicago Lakeshore
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1,381 Reviews from our TripAdvisor Community

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Showing 1,317: English reviews
Grand Rapids
Reviewed 29 March 2015

This was my first time at W Chicago. I LOVED it! The staff was very friendly and went out of their way to be helpful. My favorite thing about the W is the ideal location. Views of Lake Michigan and Navy Pier are quite beautiful. The hotel is just a few blocks from shopping and major downtown attractions making this...

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Helpful?
Thank Libbie B
WChicagoLakeshore, Manager at W Chicago Lakeshore, responded to this review

Hello LibbieTupper, I am thrilled to hear you enjoyed your escape with us! Thank you for sharing your experience with others. See you soon! Alejandra Romero Director of Operations

Reviewed 28 March 2015 via mobile

It felt like we were in an oceanfront room, as Lake Michigan was our view. Navy Pier was in full view as well. The staff was friendly and aimed to please on every front. Taxi service is a breeze in Chicago so don't bring a car. We parked for $4 a day at a train station outside the city and...

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Helpful?
Thank Jodi D
WChicagoLakeshore, Manager at W Chicago Lakeshore, responded to this review

Hello Jodi D! I am happy to know you had a great time while with us, thank you for taking the time to share your experience. Hope to see you back soon! Alejandra Romero Director of Operations

Saint Louis, Missouri
Reviewed 27 March 2015 via mobile

Staying for a weekend at the remodeled W Chicago Lakeshore was an absolutely wonderful experience! The W Chicago Lakeshore recently underwent an extensive (and much needed) remodel. The W Chicago Lakeshore was my choice Chicago hotel before their remodel, but was definitely showing it's age. I could have chosen to stay at a nicer Chicago hotel before their remodel, but...

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Helpful?
Thank Edward S
WChicagoLakeshore, Manager at W Chicago Lakeshore, responded to this review

WOW! Thank you for such a great review! I am thrilled to know that we were able to welcome you back and appreciate your loyalty! Thank you for taking the time to recognize Daniel, we will make sure to do the same. Looking forward to many more wonderful escapes! Alejandra Romero Director of Operations

Dayton, Ohio
Reviewed 25 March 2015

W Chicago- Lakeshore was a great experience. We came in for a show and the convenience of shopping and dining was terrific. Everywhere we wanted to go was just a short walk or cab ride away. The hotel was clean and recently updated and the staff was friendly but the hotel restaurant for dinner was over priced, under staffed and...

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Helpful?
Thank Lisa B
WChicagoLakeshore, Manager at W Chicago Lakeshore, responded to this review

Thank you for sharing your experience Lisa B. Although I am thrilled to know you enjoyed our hotel and your overall experience I am disappointed to know you did not have a positive experience in our restaurant. Please know that I will share your review with my team as it will allow us to improve. Should you need anything in...

Calgary, Alberta, Canada
Reviewed 25 March 2015

I was in Chicago at the end of February for a conference and stayed at the W Lakeshore. Ramone the Concierge was phenomenal. He helped to arrange airport transportation prior to arrival and greeted us personally at the door. Arranged a litlle sumpin'sumpin ' (Beer) for me as I waited to check in. He also arranged coffeeemakers for myself and...

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Helpful?
Thank Robert S
WChicagoLakeshore, Manager at W Chicago Lakeshore, responded to this review

What a great 'Insider' experience! I am thrilled to hear that Ramon was so helpful and provided such a warm welcome! Thank you so much for sharing your experience! Hope to welcome you back soon. Alejandra Romero Director of Operations

Reviewed 23 March 2015

Ultra modern luxury hotel! Great costumer service, with a special thank you to Mike Cantrell! He went above and beyond the call of duty to make our stay! THANK YOU MIKE! Ps the cookies and milk from room service are unbelievable!

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Helpful?
Thank HMERCURI
WChicagoLakeshore, Manager at W Chicago Lakeshore, responded to this review

Hello HMERCURI. Thank you for your review and for taking the time to share your experience with others. I am glad to hear that Mike helped make your experience memmorable! I hope to welcome you back soon! Kind regards, Alejandra Romero Director of Operations

Loretto, Minnesota
Reviewed 23 March 2015

The W is fine for the price. It's a party hotel and that's not our style. Since we booked the room through expedia, the hotel couldn't change our room or anything. It took 1 hour on hold to even get a person on the phone. We checked out the next day after being put on hold for 2 hours I'm...

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Helpful?
2Thank Schwartzrock
WChicagoLakeshore, Manager at W Chicago Lakeshore, responded to this review

Hello, I am sorry you had a negative experience with your reservation. Hopefully this will not discourage you from staying again. In the future I invite you to book your reservation through our sites and SPG apps, you can also contact me direct should you need anything at all. Kind regards, Alejandra Romero Director of Operations

Reviewed 22 March 2015

We stayed here for one night and it was great!! Check-in was smooth, fun and easy. Emily checked us in and she is friendly and a true assets to the W and Starwood with great customer service and a friendly smile!! Our room was nice and it was a water view as advertised. The overall stay was great and the...

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Helpful?
Thank Texaswinecouple
WChicagoLakeshore, Manager at W Chicago Lakeshore, responded to this review

WOW! Sounds like you had a great time with us. So happy to know Emily gave you such a warm welcome. I appreciate you taking the time to share your experience and recognize our talent. Hope to see you back soon! Alejandra Romero Director of Operations

Reviewed 22 March 2015 via mobile

I work in hospitality, so I understand this line of work very well. I stayed at this hotel to enjoy a couple nights out in Chicago, and I really enjoyed my experience. Emily at the front desk made our arrival very easy and stress free, and most importantly memorable with her very friendly personality. Everything from check in to check...

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Helpful?
Thank Danielle G
WChicagoLakeshore, Manager at W Chicago Lakeshore, responded to this review

Thank you for your kind words Danielle G. Sounds like you had a fabulous time with us! I appreciate you taking the time to recognize Emily! She is great! Hope to welcome you back soon Alejandra Romero Director of Operations

Montreal, Quebec
Reviewed 20 March 2015

I generally don't write reviews; however I truly enjoyed my stay at the W Chicago Lakeshore. The service in the rooms was very good and during my stay as a business traveler I appreciated the welcome note and fruit tray. The hotel has a modern, clean and beautifully appointed design and the staff are some of the best. Barbara at...

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Helpful?
Thank Jonathan F
WChicagoLakeshore, Manager at W Chicago Lakeshore, responded to this review

Thank you so much for your review! I am thrilled to know you enjoyed your experience with us and that Barbara was helpful! Thank you for taking the time to recognize her efforts, we will make sure to do the same! Hope to see you back soon! Alejandra Romero Director of Operations

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11/06/2017 12/06/2017
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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
W Chicago Lakeshore
W Chicago Lakeshore
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The W Chicago Lakeshore is the closest hotel to Navy Pier with stunning views of Lake Michigan and Ohio Street beach. The property is just 3 blocks from the Magnificent Mile with world class shopping and restaurants. We offer a fabulous Social Italian dining option on property with Current Restaurant and the Living Room Lounge. Perfect for both business and leisure travelers, the W Lakeshore offers flexible meeting space with incredible views that is perfect for a corporate meeting or a lavish wedding. Please contact us today and ask for our Sales and Catering Department to get you a rate to host your next event! ... more   less 

Additional Information about W Chicago Lakeshore

Address: 644 N Lake Shore Dr, Chicago, IL 60611-3017
Region: United States > Illinois > Chicago > Streeterville , Near North Side
Price Range: RM769 - RM2,422 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — W Chicago Lakeshore 4.5*
Number of rooms: 520
Reservation Options:
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Also Known As:
w Chicago Lakeshore Hotel Chicago
w Hotels Chicago
Hotel Style:
#3 On the Beach Hotel in Chicago
#25 Spa Hotel in Chicago
#47 Business Hotel in Chicago
#56 Luxury Hotel in Chicago
#78 Family Hotel in Chicago
#83 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from W Chicago Lakeshore staff and other travellers.
31 questions
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Houston, Texas

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Questions? Get answers from W Chicago Lakeshore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lake view room was nice!”
jpowell209, 26 May 2017 | Read review
“I had a room with a fantastic view of the lake and Navy Pier. If you have the ability to request this, I definitely would recommend it.”
870angelaa, 24 May 2017 | Read review
“Be ready to pay a premium price for lake view rooms”
JCB3659, 18 May 2017 | Read review
“Pay extra for the lake view. You will not regret it!”
PriyamGopani, 16 May 2017 | Read review
“Make sure that you have a room facing the lake!”
  • Day time view of the Navy Pier!
  • Nighttime view of the Navy Pier
ChelaTravels, 15 May 2017 | Read review
5 of 5
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US$399* /night
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Prices are for 1 room, 2 adults
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