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City Suites Hotel

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#112 of 187 Hotels in Chicago
Certificate of Excellence
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1 room 2 adults 0 children
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City Suites Hotel
City Suites Hotel
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488 Reviews from our TripAdvisor Community

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Showing 471: English reviews
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Reviewed 1 week ago via mobile

We were in town for my wifes birthday. We booked 1 night but decided to stay another. The room we were in wasn't available but the manager, Basanta, found us another. It was being cleaned but he told us to come back when we were finished with lunch and it would be ready. When we returned not only had Basanta...

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Helpful?
Thank Sugee2017
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for choosing us to celebrate your special day. Once again “Happy Birthday”, although a belated one. I am thrilled to see that we were able to accommodate you and you were able to enjoy your experience with us. We hope on your next visit to Chicago you will choose our property again and we promise you the same...

Reviewed 1 week ago

This Hotel sits right at the street, and is sandwiched right between other buildings. It is an older hotel, but the rooms are finished with old time charm. It has the amenities of all the newer hotel, yet it has the larger trim work, giant windows, and tiled bath. There was no coffee maker in the room, but there was...

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Thank Donna D
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for your honest review about our property. We are located in the heart of city which is easily accessible to a lot of places. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely important. We hope to see you in the near future where we hope to exceed your...

Minneapolis, Minnesota
Reviewed 2 weeks ago

Basanta greeted us at the front desk and proved to be the consummate host. Welcoming, friendly, courteous, and helpful. The Hotel is very well located and comfortable. Good value. The only negative is that they used too much air freshener - maybe because they're in the process of renovating the rooms, so ask for one of the newly redone rooms...

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1Thank sdavidson14
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for your honest review toward the City Suites Hotel Chicago Trip Advisor page! Our team is comprised of hard working individuals aspiring to leave an impression in so many areas you mentioned above. To make it perfect, we have just started our renovations. I apologize for any inconvenience that you might have experience dude to fragrance that we...

Coastal Texas
Reviewed 2 weeks ago

My partner and I stayed 3 nights at City Suites and could not be more satisfied. From check in to check out, we had no issues. We had a double suite on the fourth floor facing the L train station, but were not at all disturbed by the trains coming and going. Actually it was kind of nice and added...

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1Thank NYTXGUY
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for your detailed-honest feedback. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely important. Our team is always here to help and thoroughly love doing it. Our new room updates and color choices will make our hotel even more beautiful. Please come back and visit us again and we...

Benton Harbor, Michigan
Reviewed 2 weeks ago

My friend and I went for a weekend trip. The room was really nice, and they have a very friendly staff as well. It is in a great location, close to many restaurants and little shops. Also very close to the "L" line, which made it convenient to travel without a car. The only complaint was that the room took...

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2Thank mkm8991
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for taking a few moments to provide us with some fantastic feedback! I'm elated to hear that you had such a great time while staying with us. Due to the historical nature of the building, we do have some traditional systems. However, we have gone through many updates recently and are in the process of renovations. We look...

Pickering, Canada
Reviewed 3 weeks ago via mobile

I recently stayed here while in town for business. This hotel is in an awesome location. Tons of food, drink and entertainment. Pretty close to Wrigley field and the Vic Theatre. Area was really safe to walk around. Room was fine. Hotel needs some updates but it appeared that they were working on sorting that out. There was continental breakfast...

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1Thank tmjaws
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for the kind words and great feedback! If there was anything more we could have done to improve your experience from a three star to a five, please don't hesitate to mention it. We are going under renovations and some of the rooms are already done. The result is amazing. We look forward to seeing you again soon,...

Reviewed 3 weeks ago

My wife and I were in town for a concert at Park West. The location of this hotel is awesome. Tons of options for dining within a few blocks. Our room was recently refreshed. Very cute and comfortable. My only complaints (and they're nit-picky ones) are; The mattress was too soft. There was no thermostat in the room. There are...

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1Thank Larry F
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you so much for the kind words and great review! It's fantastic to hear that you enjoyed your time with us in Chicago. I'm very pleased to hear that you took a liking to our room. Due to the historical nature of the building, we do have the classic radiator in each room. We look forward to welcoming you...

Reviewed 4 weeks ago via mobile

Everyone was friendly. Room was nice. Location was great for what we wanted to do. Nice neighborhood. Heater made a noise when it kicked on for about a half hour but then got quiet. Overall it was a pleasant stay.

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1Thank Shannon R
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for taking the time to review about City Suites Chicago. I apologize for the inconvenience that you might have experienced because of the heater. On the other side, we are happy that we were able to meet your expectation and your stay with us was pleasant. We strive for 5 star rating and an absolute best level of...

Saint Louis, Missouri
Reviewed 5 weeks ago

Stayed there for just $80, parking just $25. Not far from DePaul. Small, but nice rooms. Clean! Great breakfast and snacks. Good coffee. We'll be staying there often if our daughter decides to go to DePaul.

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1Thank kds724
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you so much for the kind words and five star review! It's great to hear that you we were able to accommodate your needs. DePaul is very close to us for sure. We look forward to welcoming you back to our property again in the near future!

Reviewed 17 February 2017

We checked in with Basanta, he was delightful and made great conversation about our stye, We may have encouraged him to get a tattoo haha. The room was great and the location was ideal near the train and within walking distance of endless restaurants and shops. Everyone else who worked there was extremely nice and the continental breakfast was on...

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Helpful?
Thank Andrew G
Basanta S, Assistant General Manager at City Suites Hotel, responded to this review

Thank you for taking the time to review our property. You have summed up the amenities and the feature of the hotel. We always strive to produce the best level of service. We hope on your next visit to Chicago you will choose our property again and we promise you the same exceptional service. And there is a very high...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about City Suites Hotel

Address: 933 W Belmont Ave, Chicago, IL 60657-4408
Region: United States > Illinois > Chicago > Lakeview
Price Range: RM541 - RM1,520 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — City Suites Hotel 2.5*
Number of rooms: 45
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Also Known As:
City Hotel Chicago
Hotel Style:
#81 Romantic Hotel in Chicago
#81 Family Hotel in Chicago
#92 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from City Suites Hotel staff and other travellers.
11 questions
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Crown Point, Indiana
2 months ago
Maple Grove, Minnesota
Crown Point, Indiana
2 months ago
Rockford, Illinois
over a year ago
Red Lion, Pennsylvania
over a year ago

See all questions (11)

Questions? Get answers from City Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was at the front with a good street view, but a bit noisy for a light sleeper.”
 of 5 bubbles donnadQ9413AF, 13 Mar 2017 | Read review
“Next time I would ask for a room 'not on the train side,' but not a big deal either way.”
 of 5 bubbles Shoebacca16, 2 Feb 2017 | Read review
“Best view at the front of the building, probably quietest on the East side”
 of 5 bubbles JLDad, 4 Jan 2017 | Read review
“quiet floors and you can catch the train right around the corner.”
 of 5 bubbles mshell5, 1 Jan 2017 | Read review
“Hotel is next to the Belmont "L" station - get a room on the East side to reduce noise.”
  • Overlooking Belmont - the
  • The sitting room of the King Suite
  • The bedroom area
 of 5 bubbles 280carlw, 27 Nov 2016 | Read review
5 of 5