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Sofitel Chicago Magnificent Mile

SofitelUS$266*
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#24 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$389*
US$266*
Great Deal
US$274*
US$274*
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Sofitel Chicago Magnificent Mile
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4,056 Reviews from our TripAdvisor Community

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Showing 3,452: English reviews
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Santaquin, Utah
Reviewed yesterday NEW

Very clean, elegant, wonderful location. I was very pleased with this hotel. The staff was friendly and professional. The gym was great and well maintained, plenty of equipment, fresh fruit, and water station. The minute you enter the lobby you will be impressed.

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Helpful?
Thank Amy H
Mequon, WI
HOTEL’S FAVOURITE REVIEW
Reviewed 16 January 2017

We stayed at the Sofitel Chicago Water Tower 12/27-12/29 to celebrate our 25th wedding anniversary. When we checked in we were told as Platinum members we were going to get an upgrade to a junior suite. We were thrilled but when we open the door to our suite on the 32nd floor we were blown away to find out we...

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5Thank Midwest G
About Hotel's Favourite Review
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Dear Midwest G, Thank you very much for posting this review about your recent stay with us, for your 25th anniversary celebration! We are so glad to know we were able to make this special occasion even more special for you, and it is always such a pleasure to welcome back our loyal guests. We look forward to having you...

Reviewed yesterday NEW

While staying at the Chicago Sofitel, I had excellent service, a clean and comfortable room, and was close to the heart of the action! I will definitely be staying here again in the future. Thanks so much for a great stay!

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Helpful?
Thank anonymousC8977LM
Baltimore
Reviewed 4 days ago NEWvia mobile

On our first night the AC was not working. The manager claimed it was fine. The next night hot air was blowing out of the vents again! The beds were rock hard. After our room was cleaned they didn't leave extra towels! We spoke with the manager who didn't seem to care much. Won't stay here again!

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Helpful?
Thank Buckeye0483
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Dear Buckeye0483, Thank you for your review. We are so sorry to read about your experience with us and the issues you encountered in your room. Our customer's satisfaction is our main priority and we sincerely apologize that we were not able to provide you with a comfortable room on this last visit. We will be contacting you directly to...

Metro Minneapolis-Saint Paul, Minnesota
Reviewed 4 days ago NEW

I stayed here over the weekend. The vibe of the hotel oozes class. One tip is that there is a parking garage on State Street that you can park overnight for a little over 20 dollars. The bed that I stayed in was comfortable and the bathroom was so well made. The service desk and hotel personal that I dealt...

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Helpful?
Thank WandererMN
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Dear WandererMN, Thank you very much for your review. We are so pleased to read your compliments and we are glad to see you enjoyed the hotel, your comfortable bed and spacious bathroom. Thank you also for mentioning our friendly and professional staff who works hard every day to provide the best service to our valued guests. We look forward...

San Francisco, California
Reviewed 5 days ago NEW

This is my third stay at a Sofitel (also been to Beverly Hills and Cartagena) and am perplexed at this chain. The hotels are all elegant, quiet, and tasteful. However, the blasé attitude of the staff at each of the Sofitels I've been to is frustrating. I don't need to be treated like royalty but if I'm spending 1k for...

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Helpful?
Thank SfTraveler3
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Dear SfTraveler3, Thank you very much for your review and for your recent stay with us. We are very sorry to read that you were not satisfied with the service you received from our team and have shared your feedback with all of our operational departments. We strive to provide the best service possible to all of our guests, therefore,...

Berkeley
Reviewed 1 week ago

Really enjoyed the hotel. We arrived on a red eye and they let us in the room early. Great crib too for our baby. Stay here if you have a baby! Free wifi too. Clean room. We reserved on hotwire and they still treated us rely well.

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Helpful?
Thank Jill C
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Dear Jill C, Thank you very much for this review. We are glad to read we were able to accommodate you and your family with an early check in after an overnight flight. Thank you for mentioning the cleanliness of your room; our housekeeping team works hard every to ensure the highest level of cleanliness of all our room, and...

Lexington, Kentucky
Reviewed 1 week ago

Every time we stay at the Sofitel in Chicago, we are greeted with warm and helpful personnel. The lobby is large and elegant. The rooms are clean and somewhat spacious with huge bathrooms as well. The amenities and location are another reason we stay at the Sofitel whenever we are in Chicago.

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Helpful?
Thank smiles813
Milwaukee
Reviewed 1 week ago

I wish it was longer than one night, I'd of stayed the whole weekend if I was able to! The main lobby was super modern and luxurious. The room I booked was exactly like I pictured it to be with such an awesome view of downtown Chicago!

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Thank sifuboyd
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Dear sifuboyd, Thank you very much for your review and your one night stay with us. We do wish you you had been able to make it a weekend stay too, but we hope to have the pleasure to see you again for another stay soon. Thank you for complimenting your room as well as the great views we offer....

Boston
Reviewed 1 week ago

Have been coming here for 10 years and always feel welcome. Love the decor, the location and the lobby restaurant is fantastic. Can't think of any aspect that was less than satisfying. Have stayed in several other Chicago hotels but love this one above all others.

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Thank ChefTBoston

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07/05/2017 08/05/2017
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Staying in Gold Coast

Neighbourhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cafe des Architectes
Cafe des Architectes
Cuisines: French, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sofitel Chicago Magnificent Mile bids you welcome with world-class downtown Chicago hotel accommodations - minutes from Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois. ... more   less 

Additional Information about Sofitel Chicago Magnificent Mile

Address: 20 East Chestnut St - Downtown, Chicago, IL 60611-2664 (Formerly Sofitel Chicago Water Tower)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: RM996 - RM2,171 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Chicago Magnificent Mile 5*
Number of rooms: 415
Reservation Options:
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Also Known As:
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Chicago Water Hotel
Sofitel Water Tower Hotel Chicago
Chicago Sofitel
Hotel Style:
#4 Green Hotel in Chicago
#9 Business Hotel in Chicago
#9 Romantic Hotel in Chicago
#10 Family Hotel in Chicago
#20 Luxury Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Chicago Magnificent Mile staff and other travellers.
43 questions
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Questions? Get answers from Sofitel Chicago Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some higher floor rooms have a partial lake view.”
SfTraveler3, 24 Apr 2017 | Read review
“The only thing that bothers me is that the hotel does not put a top sheet on the beds. This wouldn't bother me at home where I am the only one that touches my comforter. It's not a deal breaker as I'd bring my own but it might be disconcerting to others, too.”
smiles813, 22 Apr 2017 | Read review
“All rooms are quiet”
reidara2017, 19 Apr 2017 | Read review
“Excellent views”
Spain_World_Citizen, 16 Apr 2017 | Read review
“Parking a half block away on Chesnut was half the cost of hotel parking ”
, 15 Apr 2017 | Read review
5 of 5
Sofitel
US$266* /night
View Deal
Hotels.comUS$274
Expedia.comUS$274
HotelQuicklyUS$389
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*Disclaimer
Prices are for 1 room, 2 adults
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