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Sofitel Chicago Magnificent Mile

Booking.comUS$459*
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#25 of 188 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
05/06/2017 06/06/2017
1 room 2 adults 0 children
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Sofitel Chicago Magnificent Mile
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4,102 Reviews from our TripAdvisor Community

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Showing 3,495: English reviews
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north branford, ct
Reviewed 2 days ago NEWvia mobile

This was my first time staying at a Sofitel. The service was beyond exceptional, the food was excellent and the room was spacious and very clean. Room service was quick and fresh croissants every day were so good 😊

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Helpful?
Thank suzi1967
HOTEL’S FAVOURITE REVIEW
Reviewed 18 March 2017 via mobile

I wanted to treat myself to a nice hotel and the Sofitel met all my expectations. From the hotel staff to the exceptionally clean rooms, to the full-scale gym and excellent food, this hotel is worth the money. It's kind of pricey, but considering the close proximity to shopping, great food and the Magnificent Mile, I expected to pay a...

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Helpful?
1Thank Kim B
About Hotel's Favourite Review
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Dear Kim B, Thank you for taking the time to share a review after your stay with us. We are very glad to know you enjoyed our location and its proximity to everything. We thank you for deciding to treat yourself with us at the Sofitel and we look forward to the pleasure of seeing you back soon!

CT
Reviewed 2 days ago NEW

Sofitel is located in downtown Chicago and walking distance to great retail, restaurants and Lake Michigan. The staff at the front desk, especially Elizabeth, Gabriel, Kasha, are very helpful and accommodating. The guest services staff, especially Marie and Verne, are knowledgable and most kind. The bar staff, Jeremy, Stephanie and Julian, are amazing because no matter how busy the bar...

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Helpful?
Thank jefftennis
Carmel, Indiana
Reviewed 2 days ago NEW

I have been staying at this hotel for the last 7 years. On this trip the property was not up to par. The amenities in the room were very sparse and not replentished over the four days. The employees were not friendly as in past visits.

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Helpful?
Thank Cjd1949
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Dear Cjd1949, Thank you for your review of your most recent stay with us. I am very sorry to read that you were disappointed with this last experience with us and would like to be able to follow up directly with you and get additional information in order to ensure proper follow up with my team. We have reached out...

Johannesburg, South Africa
Reviewed 2 days ago NEW

stayed for four nights on a business trip. Pretty nice place all round. Rooms as one expects from Sofitel. Modern, quiet and comfortable. Room not too big, but then this is the middle of Chicago. The location is excellent, just off Michigan Av and at the bottom of the old town, so you explore all the locations on foot. Was...

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Helpful?
Thank Africa_Travels
San Jose, California
Reviewed 2 days ago NEWvia mobile

Hands down one of the best hotels in the city of Chicago. From the Sofitel scent to the amazing rooms. Even though I was not recognized for my loyalty or given my welcome drink the hotel location and view are worth it. Steps from the best shopping and even better restaurants. I wish the staff enjoyed their job a little...

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Helpful?
Thank farshad13
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Dear farshad13, Thank you very much for your review and for your compliments. We are glad to know you enjoyed your stay and that we have a loyal guest in you. I am sorry to see that your loyalty was not recognized, and we have sent you a separate message to ensure we get the necessary information to credit your...

Petaluma, United States
Reviewed 3 days ago NEW

I had the privilege of staying at the Sofitel Chicago Magnificent Mile recently and was beyond thrilled with the experience. First, incredible view from our room. Upon arrival, we received a surprise treat from the manager and had delicious cookies and refreshing water delivered to our room. We headed down to the restaurant for dinner that evening and our food...

Review collected in partnership with this hotel
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Helpful?
Thank Anne C
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Dear Anne C, Thank you very much for this review! We are so glad to read that we were able to make this stay very special for you. We thank you for visiting our restaurant Cafe Des Architectes during your stay, and we thank you for complimenting the food, and also the service you received from Romi during your dinner....

Reviewed 3 days ago NEW

fantastic suites, love the Hermes bath & body supplies. Very attentive staff when anything is needed. great location, steps to great restaurants and the best shopping. walking distance to most anything downtown

Review collected in partnership with this hotel
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Helpful?
Thank billhaz2017
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Dear billhaz2017, Thank you very much for your review and recent stay at the Sofitel Chicago Magnificent Mile. We are delighted to know that you enjoyed your suite and we thank you for all your compliments about our staff, but also perfect location! We hope to have the pleasure to welcome you back soon.

Toronto, Canada
Reviewed 3 days ago NEW

The staff are knowledgeable, professional and curtious. The hotel is very clean, other than old carpet in our room, everything else was perfect. The location is also wonderful, as it is a walking distance to Michigan Avenue and the Navy Pier. The experience was very enjoyable.

Review collected in partnership with this hotel
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Helpful?
Thank Vict2ria1957
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Dear Vict2ria1957, Thank you for taking the time to post a review about your recent stay with us. We are pleased to know you enjoyed your time with us and we thank you for complimenting our knowledgeable and professional staff but also the cleanliness of the hotel. We hope to have you back at the Sofitel very soon!

Reviewed 4 days ago NEWvia mobile

The service at the hotel was excellent. Wifi is perfect. Location of the hotel is great. Room service, all the staff are very kind and helpfull. Gym is also very good. Tne next time I will also prefer this hotel for sure.

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Helpful?
Thank Fatih O
S_Pfeiffer_Hotel_Mgr, General Manager at Sofitel Chicago Magnificent Mile, responded to this review

Dear Fatih O, Thank you very much for posting this review. We thank you for your compliments, and we are glad to read that you found your overall stay to be excellent. Thank you also for complimenting our newly renovated Fitness Center! We look forward to your next stay.

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05/06/2017 06/06/2017
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Staying in Gold Coast

Neighbourhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cafe des Architectes
Cafe des Architectes
Cuisines: French, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sofitel Chicago Magnificent Mile bids you welcome with world-class downtown Chicago hotel accommodations - minutes from Michigan Avenue, the Museum of Contemporary Art, the Art Institute, and trendy boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at this luxury hotel in downtown Chicago, Illinois. ... more   less 

Additional Information about Sofitel Chicago Magnificent Mile

Address: 20 East Chestnut St - Downtown, Chicago, IL 60611-2664 (Formerly Sofitel Chicago Water Tower)
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: RM920 - RM2,235 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Chicago Magnificent Mile 5*
Number of rooms: 415
Reservation Options:
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Also Known As:
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Chicago Water Hotel
Sofitel Water Tower Hotel Chicago
Chicago Sofitel
Hotel Style:
#4 Green Hotel in Chicago
#9 Business Hotel in Chicago
#9 Romantic Hotel in Chicago
#10 Family Hotel in Chicago
#20 Luxury Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Chicago Magnificent Mile staff and other travellers.
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Questions? Get answers from Sofitel Chicago Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I have stayed in many rooms on various floors and find this hotel one of the quietest”
Cjd1949, 24 May 2017 | Read review
“Go higher up!”
JudyC760, 21 May 2017 | Read review
“If you use Hotwire be sure to ask for double beds if you need them - it was an additional $50.00 charge.”
D7955IQandread, 17 May 2017 | Read review
“Higher facing Michigan Ave views are a bit better, but all rooms are fine.”
Traveler6530, 17 May 2017 | Read review
“Shower door swings in making it very tight to get in and out. Especially if your a bigger person. ”
Slim2323, 16 May 2017 | Read review
5 of 5
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US$459* /night
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Prices are for 1 room, 2 adults
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