If you like timeless architecture with a twist, minimalist elegance with an edge, consider this hotel. Great location (walking distance Gold Coast, incl. well known eateries), immediate access to Michigan Ave shopping without the noise (2 blocks away). Clean well designed rooms. Good value for money. Nice bar and breakfast restaurant in house. Hope one day they will bring back the French Bakeries they used to serve routinely, my only regret at this point. Staff are extremely attentive and responsive. Highly recommended!
Just steps from MI ave, great safe location, clean and terrific friendly service. We had all our family stay at the Sofitel and each family had a great experience. Would recommend staying in while visiting Chicago
Absolutely love this place. The rooms are very spacious well appointed beautiful views of the city beds and bedlinen absolutely fantastic. The service staff are incredibly kind generous and caring. The welcome is tremendous. I would recommend this hotel to anybody. Thank you so much for a fantastic day see you next year.
Room accommodations, meeting room and group meals were well administered and planned with sufficient pleasant staff to make the event a success. Hotel staff were efficient and helpful. The location is great and close to restaurants and drugstores. The wi-fi connections were stable without annoying disconnects. The training at your hotel was a great experience.
Took a little Stay-cation for my 65th birthday! At dinner the host presented me with free dessert! The food in Le Bar was excellent and plentiful. The breakfast equally tasty! The room was awesome! I had a corner room on the 22nd floor, so the view was spectacular. Even though there was a robe in my room (2 of them to be exact), neither fit me. I probably could have asked for a larger one, however I had my own. The shades are motorized, and slightly sheer so the brightness of the day can come through in the mornings, but provide privacy. Water was placed in the rooms, and were also available at the front desk. Though it says a mini bar is available in the rooms; my room did not have one. The lotion and other amenities they provide smells very good, and cause a relaxing effect. Everything is within walking distance if you wish to go shopping or have a test for something not on their menu. Museums, shows, or other entertainment is a very short bus ride, The staff is great and someone is always there ready to assist you! I would definitely recommend staying at this hotel!…
We had a great stay at Sofitel! The customer service was the best part! The beds were soft and comfy and the rooms were spotless! Wynter was sure to make sure our stay was comfortable. He provided bell service and was very pleasant and even made sure we did not leave any personal items behind! We would definitely stay when we are back in Chicago!
The Sofitel is my favourite hotel in Chicago -- by far the best guest service, in my opinion, compared against other hotels in its category. Beautiful property, well-appointed rooms (and the high floor rooms are indeed worth it for the view). But the real draw is the staff at all levels
Awesome stay and awesome staff! Made even better by a perfect location. The person who handled our check in(Joshua) was great, held our bags until room was ready(our flight got in at 10 am). Texted us when it was ready, and even upgraded our room as well as made sure it was on a pure floor(allergy free room). Stay was very nice and we will stay again!
This was my second visit to Sofitel Chicago. The staff is always courteous, accommodating, and prompt. Beautiful hotel, great location. Enjoyed closing every evening with a glass of wine on the outdoor patio of Le Bar. The heaters on the patio make for a delightfully warm and cozy visit.
Great hotel in a great, central location. Everyone we interacted with was super friendly (except the gal that checked us out and acted like adding my loyalty number was a no-no...). Every time we left and came back the bellmen/valets opened the doors and wished us a good day. Loved all the fresh flowers that are changed regularly. We had a classic room on the 6th floor so the view wasn't much, basically the top of a parking garage. We were right across from the elevators and I worried it would be noisy but I never once heard them, or any other noise during our stay - great soundproofing! The bed is divine - very supportive but also soft and I slept like a baby. Storage spaces are concealed and there are plenty of them. There is a main light switch and switch for the shades right next to the bed. The room could use one more chair by the desk area so two people can sit at the same time. Bathroom was very large. The shower felt a smidge tight but water pressure was fantastic. Amenities were Balmain and smelled light and fresh. We did order room service our first night - the fries are really good but otherwise the menu wasn't super appealing. Service was prompt and friendly though. Overall really loved this hotel and would stay here again in a heartbeat!…