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Crowne Plaza Chicago West Loop

Traveller (257)
Room & Suite (142)
Dining (13)
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Hotel website
733 W Madison St, Chicago, IL 60661-2401 See on map
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
3.5 Star accommodation
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Reviews (1,216)
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All reviewsunited centerwhole foodsrandolph streetvalet parkingsears towerclose to downtownunion stationwalking distancecab ridebusiness hotelbusiness tripfront desk staffblue lineconvenient locationthe room was nicefitness centerking bed
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1 - 5 of 1,152 reviews
Reviewed 1 week ago

Upon check-in, my room was sweltering and there was no AC. When I asked to change rooms, I was told that they were "pretty full" and I was refused. The engineer was dispatched and the AC was fixed but the room never seemed to be...More

1  Thank onevoiceonevote
Hotel's Favourite
Reviewed 8 August 2018

Stayed 1 night for a family funeral. Valet parking was great. Unfortunately there is A LOT of construction, so I made a mistake on where to drop off the car. The valet were very accommodating and took care of me in an instant. I arrived...More

1  Thank susie6505
Response from KipS57, General Manager at Crowne Plaza Chicago West LoopResponded 1 week ago

Thank you for your review. Should your travels bring you back to the hotel, we hope you will stay with us! Warm Regards,

Reviewed 1 week ago

The Crowne Plaza in Chicago is a decent hotel and is well located. I stayed there for 3 nights and the rooms were clean and I was generally satisfied with my stay and the price. The gym is rather small, but that was expected. The...More

Thank theprincessandqueen
Reviewed 1 week ago via mobile

The hotel workers were on strike during my visit. But the hotel seemed to run well in spite of this. My biggest complaint is the phone system. The phone is wireless and would not pickup a line. I tried several times with no luck. I...More

Thank WI_Traveler2007
Reviewed 1 week ago

We just recently stayed here for an event at the United Center. We were very pleased with the location and the neighborhoods that were in walking distance to the hotel. We don't mind walking and found that this location was just as good as any...More

Thank Travel812653
Response from KipS57, General Manager at Crowne Plaza Chicago West LoopResponded 1 week ago

Thank you so much for taking the time to review our hotel. I am so very pleased to hear that you were able to enjoy all the wonderful activities Chicago has to offer! We hope to welcome you back again soon!

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Welcome to the Crowne Plaza West Loop. Crowne Plaza West Loop, the closest hotel to the United Center, is a winning choice for your lodging needs. Nestled in the shadow of the Willis Tower, the Crowne Plaza West ...More Loop is centrally located to many of Chicago's finest attractions. Just blocks from the Loop, and Michigan Ave./Magnificent Mile shopping, Adler Planetarium, Art Institute of Chicago and Navy Pier are located a short distance away. From its brilliantly designed architecture, sleek modern interiors, masterfully appointed guest rooms and numerous amenities, the Crowne Plaza West Loop is the perfect choice for the discerning traveler. Experience our highly acclaimed restaurant Dine, with eclectic cuisine to fit every palate served in a charming retro diner atmosphere with an upbeat contemporary style. Our event space and outstanding service make Crowne Plaza West Loop The Place to Meet. Our Crowne Meetings Director coordinates every detail of your event, making us the favorite for wedding, conference, banquet and meeting planners. The Crowne Plaza West Loop is everything you expect, and much more. Less
Hotel class
Contact Information
Hotel Amenities
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Breakfast included
Free Parking
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
US$114 - US$412 (Based on Average Rates for a Standard Room)
Formerly known as
Crowne Plaza Chicago - The Metro
Also Known As
Crowne Plaza Chicago - The Metro Hotel Chicago
Chicago Crowne Plaza
Crowne Plaza Chicago Metro
United States > Illinois > Chicago > West Loop
Traveller (257)
Room & Suite (142)
Dining (13)
Business Centre & Event Rooms (7)
West Loop
Fulton Market, Randolph Market, Jackson Boulevard and
Greek Town make up the West Loop. The neighborhood is
best known as the location of Oprah Winfrey’s Harpo
Studios, but this downtown neighborhood is also an
up-and-coming spot for Chicago’s trendsetters. Several
sub-neighborhoods within West Loop make this a unique
neighborhood to visit. Dotted with factories and
warehouses, West Loop is packed with various types of
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Questions & Answers
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8 February 2018|
AnswerShow all 3 answers
Response from Larry S | Reviewed this property |
Get off near Halstead and Grand and then take an Uber or Taxi to the Hotel. About 5 to 7 bucks well worth it
Donna C
17 August 2017|
AnswerShow all 5 answers
Response from Miriam L | Reviewed this property |
I did not see better parking options close to this hotel or shuttle service options for this hotel.
18 July 2017|
AnswerShow all 2 answers
Response from slbeall | Reviewed this property |
No, there is no hot tub/pool at this hotel.
Room Tips
"Upper floors are quieter but the elevators are slow."
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"Make sure you ask for city view on east side of building, you wont regret it."
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"high floor"
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"We were on the 12th floor no problem with noise"
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