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    Crowne Plaza Chicago West Loop

    733 W Madison St, Chicago, IL 60661-2401
    011 60 1-800-81-8081
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    04/12/2017 05/12/2017
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    US$153
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    Traveller (243)
    Room & Suite (112)
    Dining (10)
    Overview
    • Excellent34%
    • Very good40%
    • Average19%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “united center” (57 reviews)
    “whole foods” (45 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    3.5 Star Hotel
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    Rooms
    4 Dec5 Dec
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    1 room, 2 adults, 0 children
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    Reviews (1,126)
    There are newer reviews for Crowne Plaza Chicago West Loop
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    391 - 395 of 1,068 reviews

    Reviewed 18 June 2015

    The hotel is new, clean, and for the most part in a nice area (adjacent to the "West Loop". It was in a good location for where we needed to be for a wedding while others who paid less ended up being ridiculously far away...More

    1  Thank Matthew G
    Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 25 June 2015

    Dear Matthew G, I am very sorry to hear that you had the mentioned arrival experience. This is far below what we expect and normally see. We most definitely can store luggage for all our guests arriving and departing and do our best to accommodate...More

    Reviewed 15 June 2015 via mobile

    We came to Chicago for a wedding. The people getting married offered 3 hotels to choose from that were close to their venue. We chose this one. Although the location was good, I'd gladly stay somewhere else next time. We booked the hotel through the...More

    1  Thank Lisa L
    Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 19 June 2015

    Dear Lisa L Thank you so much for taking time out of your busy day to complete this review concerning your recent stay here at the Crowne Plaza Chicago Metro. I would like to sincerely apologize for the inconveniences you experienced with your arrival at...More

    Reviewed 11 June 2015

    Nothing worked in this hotel. The door to the business center was jammed. When the hotel finally opened it, all three printers to print boarding passes were broken. The front desk would not print boarding passes. The air conditioning in the room was broken. The...More

    1  Thank Julie Z
    Response from Cole M, General Manager at Crowne Plaza Chicago West LoopResponded 13 June 2015

    Dear Julie Z, I at extremely sorry for the stay that you describe. It is certainly not what our normal standards of quality and service are. I would love to get some more detailed information from you so that I can rectify any shortcomings. If...More

    Reviewed 11 June 2015

    This was my first visit to Chicago, as I accompanied my husband on a business trip. We would definitely make a return to this trip in the future. We enjoyed everything about this hotel (with the exception of the steep price our last night there......More

    1  Thank kimmisk
    Reviewed 5 June 2015

    Our group of friends were on the way to Chicago for a Cubs game. We had a great stay at the Crown Plaza. The staff was very helpful and very pleasant. Mary, at the front desk, was incredibly efficient. We had terrific rooms that were...More

    Thank Jill P
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$97 - US$284 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #90 Family Hotel in Chicago
    • #90 Business Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 398
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Priceline, Travelocity, Expedia, Hotwire, Orbitz, Cancelon, getaroom.com, HotelQuickly and TripOnline SA so you can book your Crowne Plaza Chicago West Loop reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • West Loop
    • Also Known As
    • Crowne Plaza Chicago - The Metro Hotel Chicago ,
    • Chicago Crowne Plaza ,
    • Crowne Plaza Chicago Metro
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    Traveller (243)
    Room & Suite (112)
    Dining (10)
    Hotel & Grounds (133)
    Bathroom (17)
    Business Centre & Event Rooms (4)
    Nearby
    West Loop
    Fulton Market, Randolph Market, Jackson Boulevard and
    Greek Town make up the West Loop. The neighborhood is
    best known as the location of Oprah Winfrey’s Harpo
    Studios, but this downtown neighborhood is also an
    up-and-coming spot for Chicago’s trendsetters. Several
    sub-neighborhoods within West Loop make this a unique
    neighborhood to visit. Dotted with factories and
    warehouses, West Loop is packed with various types of
    ...More
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    1.66 km away
     
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    27 reviews
    .45 km away
     
    Hampton Inn Chicago Downtown West Loop
    403 reviews
    .49 km away
     
    Nearby Restaurants
    Greek Islands Restaurant
    1,010 reviews
    .20 km away
    Athena Greek Restaurant
    307 reviews
    .23 km away
    Parlor Pizza Bar
    116 reviews
    .31 km away
    Mariano's
    105 reviews
    .06 km away
    Nearby Attractions
    Old St. Patrick's Church
    53 reviews
    .26 km away
    Greektown
    109 reviews
    .37 km away
    National Hellenic Museum
    19 reviews
    .42 km away
    Batcolumn
    5 reviews
    .34 km away
    Ask a question
    Questions & Answers
    Donna C
    17 August 2017|
    AnswerShow all 5 answers
    Response from CavalierLady | Reviewed this property |
    You can check on Spot Hero for more affordable parking options. I do not believe there is a local shuttle. The CTA is very easy to navigate. There is a Walgreen's a block away that sells CTA passes.
    2
    Votes
    Kelemvor33
    18 July 2017|
    AnswerShow all 2 answers
    Response from slbeall | Reviewed this property |
    No, there is no hot tub/pool at this hotel.
    0
    Votes
    Elizabeth M
    30 June 2017|
    AnswerShow all 5 answers
    Response from Jessica G | Property representative |
    Union Park is a mile form the hotel. Crime is low in the West Loop neighborhood and there are lots of people on foot walking to and from restaurants and bars at all hours of the day. It is a safe area.
    1
    Vote
    Room Tips
    "Our room was a suite and had a balcony! It was fantastic having a huge view of the city!"
    Read review
    "My Room was very quiet."
    Read review
    "Great views if you get a room with a balcony."
    Read review
    "Good price, parking on-site and many restaurants and supermarkets close by"
    Read review
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