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St. Jane Hotel

2,765 reviews
#114 of 191 Hotels in Chicago
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Traveller (1008)
Room & Suite (599)
Dining (41)
Overview
  • Excellent41%
  • Very good32%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
“the hard rock”(538 reviews)
“tower suite”(34 reviews)
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4.0 Star Hotel
All hotel details
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Reviews (2,765)Write a Review
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111
Show reviews that mention
All reviewsthe hard rockhard rock hotel chicagotower suitecarbide buildingrock memorabiliagreat locationrock starmichigan averock and rollmillennium parkthe rivercorner roomthe magnificent milethe beandowntown chicagocity viewstreet noise
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1,021 - 1,025 of 2,482 reviews
Reviewed 5 October 2014

My wife and I were on a couples trip and plans were left up to our friend who choose the Hard Rock. I have only stayed at the Hard Rock in Vegas and I was apprehensive about the perceived rowdiness. Well that was not an...More

Thank NJRES
Response from HardRockMGR, Manager at St. Jane HotelResponded 6 October 2014

Thank you for taking the time to review your recent stay. I'm delighted to hear you and your wife enjoyed your stay and our central location while exploring our great city. We are so sorry to learn that you were bothered by street noise, but...More

Reviewed 3 October 2014

Great city location with no shortage of bars and restaurants around. The rock theme isnt intrusive and the collections they have around the place make waiting for a lift that little bit more interesting. Very nice rooms and a great bed.More

Thank Stigroadie
Response from HardRockMGR, Manager at St. Jane HotelResponded 6 October 2014

Thank you for sharing your feedback regarding your recent stay. Comfort takes center stage at the Hard Rock Hotel Chicago, we are so happy to hear you enjoyed our cozy accommodations and signature Hard Rock memorabilia displayed throughout the hotel. We hope to welcome you...More

Reviewed 2 October 2014 via mobile

I expected more from a Hard Rock Hotel. Check in service and car service was great, but hotel is old and and very little Rock decorations on display. The restaurant food was great, but the worst waiter service I ever had in Chicago. 45 minutes...More

Thank Jon Z
Response from HardRockMGR, Manager at St. Jane HotelResponded 2 October 2014

Thank you for taking the time to review your recent stay. We are happy to hear how satisfied you were by our check in and valet staff along with the quality of food offered at Chuck's-A Kerry Simon Kitchen. I only wish you had a...More

Reviewed 30 September 2014 via mobile

I was upgraded to a suite and it was beautiful. Very spacious. Could use a cleaning on the sectional in the living room. Lots of spills on it and threads coming loose. Also Doritos behind it. Very nice bathroom with the tub and shower. A...More

Thank TrvlTheWorld2
Response from HardRockMGR, Manager at St. Jane HotelResponded 1 October 2014

Thank you for taking the time to share your feedback. We are glad to hear you enjoyed your recent stay and our central location. We are so sorry to hear that your space was not up to it's usually high standards. I have shared this...More

Reviewed 29 September 2014

The Hard Rock Hotel is a great hotel, with great rooms, great views, great location, great drinks, great food and a great staff. This is a really cool place with a great vibe! I highly recommend this hotel.More

Review collected in partnership with Hard Rock Hotels & Casinos
Thank Neal J
Response from HardRockMGR, Manager at St. Jane HotelResponded 30 September 2014

Dear Neal, I want to thank you and your family for staying at the Hard Rock Hotel Chicago and taking the time to leave such a rocking review. Feedback like yours is what will make us even better! We hope to see you and your...More

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About
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$139 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Spa Hotel in Chicago
#69 Luxury Hotel in Chicago
#83 Business Hotel in Chicago
#85 Romantic Hotel in Chicago
Room types
Non-Smoking Rooms
Details
Price range
US$139 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Spa Hotel in Chicago
#69 Luxury Hotel in Chicago
#83 Business Hotel in Chicago
#85 Romantic Hotel in Chicago
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (1008)
Room & Suite (599)
Dining (41)
Pool & Beach (3)
Amenities (40)
Family and Play Areas (1)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
mekovacs
23 January 2018|
AnswerShow all 6 answers
Response from Nadine G | Reviewed this property |
Sorry you may want to contact hotel for that question
1
Vote
michellejC1175GY
31 August 2017|
AnswerShow all 5 answers
Response from HardRockMGR | Property representative |
Our commenters are exactly right. If you make your way North on Michigan Avenue to Upper Wacker, you'll then turn right (heading East, towards the Lake) and proceed up another block. 5 minute walk all in.
1
Vote
Heather D
5 August 2017|
AnswerShow all 3 answers
Response from HardRockMGR | Property representative |
There are green spaces within a few blocks in any direction of the hotel; and of course dogs are welcomed!
0
Votes
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Room Tips
"Away from the club"
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"Ask for Michigan Avenue side"
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"Tower rooms have great views"
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"reserving a city view is not enough, ask for a city view of the lake"
Read review
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