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All reviewsstandard hi expressfront deskshuttle service was excellentone night stayan early flightroom was clean and comfortablerental carbusiness centerexpensive hotelnext morninggreat staystaff is very friendly and helpfulupgraded to a suitebuffet breakfastchoose this hotelyogurtthe hotel staff
This property was very clean and updated! The customer services that we received from Ms. Shavon was phenomenal! Also, the cleaning staff was outstanding. The breakfast bar was excellent! This is what customer services looks like! The hotel is located about five minutes from the...More
My family and I stayed at this property on the Chicago marathon weekend nothing to said but great service from check in with Juan, breakfast with Simona our housekeeper that unfortunately I forgot her name and the night FD lady, I was lucky to meet...More
1 Thank gusgonzalez1012
Response from General M, General Manager at Holiday Inn Express Chicago-Midway AirportResponded 13 October 2017
gusgonzalez1012, Thank you for reviewing your recent stay with us, and thank you for acknowledging our great team here on property. We're so pleased to know you had a five star experience! We'd love to welcome you back again.
The Hotel is awesome as far a luxury and accommodations but certain staff have horrible interpersonal, social and customer service skills. In particular the clerk named Shavon. Nothing personal against her because I don't know her personally but her customer service skills were horrible! She...More
We stayed in the hotel twice. Once when we were flying out for vacation early on a Saturday. Then again on the way back home. The room was clean and comfortable on both occasions and we enjoyed our stay both times. On the first night...More
I recently went to Chicago for a funeral and wanted a place close to airport and quite enough for me to relax before the service. This place fit the bill!
The rooms are newly renovated and very comfortable. Considering it is close to the airport...More